Top 30 Service desk support Jobs in Oklahoma City, Ok

End User Support Specialist
CFS Brands LLC —Oklahoma City, OK
- Full-time
- English
- Mid-level
- Office
12d
Help Desk Technician
General Dynamics Information Technology —Oklahoma City, OK
- $19.12 - $25.88 an hour
- Weekends as needed
- High school diploma or GED
- Travel
- 1 year
- Paid holidays
- 401(k) matching
LifeShield Help Desk Support
LifeShield National Insurance Company —Oklahoma City, OK
- Microsoft Outlook
- Mid-level
- Windows
10d
Help Desk Technician
UNITED PETROLEUM TRANSPORTS INC —Oklahoma City, OK
- Full-time
- Research
- Office
- Windows
Quick Apply
Tier 1 Helpdesk Technician
Bowhead —Oklahoma City, OK
- Up to $23.40 an hour
- 8 hour shift
- Hybrid work
- Ability to walk for extended periods
- Mid-level
- High school diploma or GED
5d
Client Support Desk Analyst
defi AUTO LLC —Oklahoma City, OK
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
13d
Enterprise Service Desk Technician
CACI —Oklahoma City, OK
- $20.26 an hour
- Full-time
- 5 years
- High school diploma or GED
- Bachelor's degree
- Health insurance
6d
IT Specialist
ARL Bio Pharma —Oklahoma City, OK
- $26 - $32 an hour
- Full-time
- Research
- Mid-level
- Office
- 401(k) matching
- Food provided
Quick Apply
Client Services Technician
Oklahoma City Public Schools —Oklahoma City, OK
- Weekends as needed
- School experience
- Writing skills
- Mid-level
Technical Analyst
Leidos —Oklahoma City, OK
- $59,150 - $106,925 a year
- Full-time
- Classroom
- Mid-level
- Office
16h
Sr Associate, Technical Services
Cotality —Oklahoma City, OK
- $35,600 - $40,560 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- Paid holidays
11d
Customer Service Agents
Leader Communications Inc —Oklahoma City, OK
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
IT Analyst
Gemini Industries —El Reno, OK
- $45,000 - $50,000 a year
- Full-time
- Computer Science
- Office
- Windows
Quick Apply
14d
PC Network Support Tech 4 - Top Secret
Northrop Grumman —Oklahoma City, OK
- $59,400 - $99,000 a year
- Overtime
- Office
- Windows
- High school diploma or GED
- Paid holidays
- Disability insurance
IT Field Service Technician
Nortek Data Center Cooling —Oklahoma City, OK
- Full-time
- Mid-level
- Windows
- Driver's License
Quick Apply
Student Service Desk Specialist (Technical) - IT
University of Central Oklahoma —Edmond, OK
- $8.50 - $9.50 an hour
- Part-time
- English
- Office
- Windows
- Flexible schedule
DoW Skillbridge - Information Technology (Multi-Discipline)
Delaware Nation Industries —Oklahoma City, OK
- Military
- Windows
- Internship
Quick Apply

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CompTIA A+ certification (or ability to obtain A+ or Network+ within six months of hire). CCNA or similar certification is a plus.
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Help Desk Technician
General Dynamics Information Technology —Oklahoma City, OK
May vary based on technical training, certification(s), or degree. Provides technical support and troubleshooting to voice and AV systems, hardware, and…
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End User Support Specialist

CFS Brands LLC -
Oklahoma City, OK

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Job Details

Full-time
12 days ago

Qualifications

IT user and group management
GPO
Incident management software
In-person customer service
Equipment troubleshooting
English
Windows
High school diploma or GED
Desktop (troubleshooting support)
Remote access software
Customer support ticket management
Network support
IP networking
Desktop administration
IT department experience
Ticketing system technical support

Full Job Description

Location: This role is located ON SITE at our corporate office in Oklahoma City, OK.

The End User Support Specialist provides support for all CFS Brand employees with their Windows based computers and iOS the primary backup to the IT Operations. This position will be expected to support all hardware and application related task and help define and ensure standards as it pertains to IT assets.

Essential Duties:

Responsible for maintaining hardware standards in the CFSB office space for consistency of installations, quality and appearance of cabling, labeling, documentation, asset management, ticket and process compliance, and meeting SLA’s
Accountable for the installation, removal, modifications, and/or relocations of hardware in all locations consistent with job specifications and ensuring schedules and standards are met
Responsible for configurations, installs, repairs, and troubleshooting issues related to hardware performance on end-user devices
Responsible for reviewing and revising quality control processes as necessary and developing/documenting standard work methods
Accountable for maintaining hardware related output queues (incident, service request, change management)
Responsible for in-depth troubleshooting of hardware related problems
Responsible for assisting in maintaining the change management database and hardware inventory at operating locations
Responsible for assist in the development/maintaining of best practices and procedures for the team
Accountable for on-call support for incidents within the organization
Responsible for performing duties following all safety guidelines and corporate policies
Responsible for performing additional duties as assigned

Education Required:

High School Graduation or equivalent required
Associate degree in Information Technology and/or basic A+, N+, etc. certifications are preferred

Skills Required:

The type of experience required to effectively perform the essential functions and responsibilities of this position are:

2 years of related IT experience supporting Microsoft based operating systems
Knowledge of User & Security Group Administration in Active Directory and/or Azure Active Directory
Advanced troubleshooting and multi-tasking skills
Solid problem-solving skills with the ability to troubleshoot Windows operating systems issues and installed applications
Basic PC network connectivity - Ethernet, TCP/IP, and remote access solutions
Understanding of Group Policy deployments
Basic familiarity of DHCP and DNS
Working knowledge of help desk software and ticketing in general
Ability to communicate technical information, both verbal and written, to a wide range of end-users
Ability to deal with customers in a friendly, professional manner
Ability to work independently and be self-driven with a distributed team
Customer service orientation with the drive to see issues through to completion
Proficiency in English with strong oral and written communication skills
Strong organizational skills

Travel Required:

Up to 20% travel to support multiple operating locations and corporate initiatives across the US and Mexico, with potential travel to Europe

CFS Brands:

Located in Oklahoma City, Oklahoma, CFS BRANDS is a market-leading designer, manufacturer and distributor of commercial foodservice, healthcare, and industrial janitorial and sanitation products. The company supports stable and growing end markets supported by strong tailwinds.

CFS BRANDS has maintained a market leading position and continually grown in its segments with relentless customer support, leading product breadth and availability, and a “one-stop shop” solution serving both “front” and “back” of restaurants with a focus on customer intimacy. CFS BRANDS enjoys a unique competitive advantage with the ability to produce in-house with 6 manufacturing facilities in the U.S. and Mexico, over 700,000 square feet of distribution center space in 4 U.S. facilities and the ability to source products from all over the world.

CFS BRANDS’s core products include dinnerware, professional cookware, cleaning tools, drinkware, disposable lids, dispensing systems, healthcare equipment, brushes and cleaning tools. These products are provided through major distributors to the country’s best-known restaurant franchises.

CFS BRANDS became a portfolio company of The Jordan Company (“TJC”), a private equity firm, in 2018. With over $8 billion in cumulative equity commitments, TJC is one of the world’s most respected investors in leading middle market businesses. The TJC team enjoys a storied history of partnering with exceptional management teams to create long-term value for management and investors.

More information on CFS BRANDS can be found at www.cfsbrands.com. The Jordan Company website is www.thejordancompany.com.

CFS Brands is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s I-9 to confirm work authorization.

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Refine Your Search

service desk support jobs in oklahoma city, ok

End User Support Specialist

Help Desk Technician

LifeShield Help Desk Support

Help Desk Technician

Tier 1 Helpdesk Technician

Client Support Desk Analyst

Enterprise Service Desk Technician

IT Specialist

Client Services Technician

Technical Analyst

Sr Associate, Technical Services

Customer Service Agents

IT Analyst

PC Network Support Tech 4 - Top Secret

IT Field Service Technician

Student Service Desk Specialist (Technical) - IT

DoW Skillbridge - Information Technology (Multi-Discipline)

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