Top 54 Billing representative Jobs in Oklahoma City Ok

Customer Service Specialist (Full Time)
HPI Corporate Office (12554) —Oklahoma City, OK
- Full-time
- HIPAA
- Mid-level
- Health savings account
- AD&D insurance
Receivables Account Specialist
Hertz —Oklahoma City, OK
- $17 an hour
- Full-time
- Microsoft Word
- Research
- Mid-level
- Paid parental leave
- Health insurance
Revenue Cycle Specialist (On-Site)
SOLARA SURGICAL PARTNERS LLC —Oklahoma City, OK
- Full-time
- Microsoft Outlook
- HIPAA
- Mid-level
Quick Apply
Patient Services Representative Clinic
Amicis Global —Edmond, OK
- $20 - $21 an hour
- Contract
- Background check
- Writing skills
- Clinic
Quick Apply
Revenue Cycle Specialist
SOLARA SURGICAL PARTNERS LLC —Oklahoma City, OK
- $18 - $21 an hour
- Full-time
- Microsoft Outlook
- HIPAA
- Mid-level
Quick Apply
PATIENT ACCOUNT REP (FT/Days) Outpatient Orthopedic Clinic
MCBRIDE ORTHOPEDIC HOSPITAL —Oklahoma City, OK
- Full-time
- Computer literacy
- Mid-level
- 3 years
Quick Apply
Medical Records Biller III
Koniag Government Services —Oklahoma City, OK
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- Office
- Paid holidays
- Health insurance
COLLECTIONS REPRESENTATIVE - FT
OneCore Health —Oklahoma City, OK
- Full-time
- Office
- High school diploma or GED
- Computer skills
Patient Account Service Representative
Dental Depot —Oklahoma City, OK
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
Patient Services Representative
INTEGRIS Health —Edmond, OK
- Full-time
- Driving
- Medical terminology
- Entry level
- Health insurance
- Paid time off
Quick Apply
CSR - Financial Coordinator
Animal Emergency & Surgical Center —Oklahoma City, OK
- Full-time
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
EPS Account Representative
Xpress Wellness Urgent Care —Oklahoma City, OK
- Full-time
- Hybrid work
- Microsoft Word
- High school diploma or GED
- Analysis skills
Quick Apply
PSR III - Patient Services Representative - Pulmonology Clinic
OU Health —Oklahoma City, OK
- Full-time
- 5 years
- Mid-level
- Clinic
- Health insurance
- Dental insurance
Activation Representative
Dobson Fiber —Oklahoma City, OK
- Full-time
- Computer literacy
- Basic math
- Research
- On-the-job training
Quick Apply
Patient Access Representative
Oklahoma Medical Research Foundation —Oklahoma City, OK
- Full-time
- 2 years
- Communication skills
- Entry level
- Free parking
- Paid holidays
11d
Representative HME Intake
Norman Regional Health System —Norman, OK
- $14.29 - $23.34 an hour
- Full-time
- Medical office experience
- Mid-level
- 3 years
- Free parking
- Paid holidays
Bilingual Receivables Account Specialist
Hertz —Oklahoma City, OK
- $17.50 an hour
- Full-time
- Microsoft Word
- Spanish
- Research
- Paid parental leave
- Health insurance
Clinic Patient Service Representative
First Med Urgent Care —Oklahoma City, OK
- PRN
- HIPAA
- High school diploma or GED
- Clinic
Quick Apply
7d
Patient Service Representative - Medical Oncology / Lab
Mercy —Oklahoma City, OK
- Full-time
- Word processing
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Patient Account Service Representative, Orthodontics
Dental Depot —Oklahoma City, OK
- Full-time
- Dental office
- OSHA
- HIPAA

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Customer Service Specialist (Full Time)

HPI Corporate Office (12554) -
Oklahoma City, OK

Apply Now

Job Details

Full-time

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Employee assistance program
Vision insurance
Prescription drug insurance

Qualifications

Phone communication
Account troubleshooting
Employee relationship building
Medical explanation of benefits reviews
Productivity software
Technical Proficiency

Full Job Description

North OKC Medical Billing Office looking for a full time Customer Service Specialist

Monday through Friday, no weekends or major holidays.

The Customer Service Specialist is responsible for patient support functions in the Central Billing Office. This includes, but not limited to, customer service phone calls, resolving patient complaints, research and resolving patient questions, setting up payment plans and initial screening for charity. The Customer Service Specialist also acts as the liaison between the patients, the CBO and our clients in regards to patient issues.

Essential Functions:

Provides patient related support for the CBO according to policies and procedures.
Effective and efficient communication, computer to include Microsoft Office Products and phone skills.
Ability to work in a fast paced environment with frequent interruptions.
Must understand the claim reimbursement process from the time the patient is seen until the claim is resolved in full.
Must be able to answer questions related to the claim status whether balance is pending for third party insurance or patient responsibility.
Must have excellent knowledge of third party payor contracts, processes and procedures.
Must be able to analyze an insurance EOB/correspondence and explain it to a patient in a concise and clear manner.
Must understand the CBO patient payment guidelines and the charity guidelines for each client.
Must exercise independent judgment and be able to resolve complex account issues completing any necessary research needed.
Responsible for correcting issues found with claims including, but not limited to, demographic and insurance changes.
Representative must maintain a positive and highly professional working relationship with patients, physicians and staff, facilities and staff, co-workers, other departments and any other entity they may have contact with in performing their daily duties.
Expected to stay informed and up to date on any rule or policy change in regards to their current position.
Employee is expected to be proficient in all systems, programs and processes associated with their current position within the CBO.
Effectively working and cooperating with supervisors, co-workers and clients.
Following the directions of supervisors.
Refraining from causing or contributing to disruption in the workplace.
Regular and reliable attendance.
Performs other duties as assigned.

Functional Accountabilities:

Answers incoming phone calls in a prompt and courteous manner.
Returns all telephone messages within 24 business hours with the exception of Holidays.
Makes sure at all times that they are following HIPPA guidelines in all forms of communication.
Answers billing questions, explains balances due, evaluates and analyzes accounts to resolve customer questions/complaints.
Assists patients and/or guarantors with payment on account, budget arrangements and patient discounts per established CBO policies.
Provides information including paperwork at patients request following all guidelines established by our “release of information” policies.
Responsible for pulling needed paperwork from Onbase, archive, EMR and client contact when needed.
Accepts payment over the phone by credit card or check by phone and sends to appropriate department for processing.
Updates demographic and insurance data with information obtained from patients/guarantors and client staff.
Requests re-file of claim when warranted and follows up on any additional actions needed based on new information.
Does initial screening for charity when requested by patients and if patient meets criteria will send charity application.
Responds to patient correspondence by phone or mail and refers to other departments for resolution when appropriate.
CSR is responsible for contacting the client for any required information and ensures timely follow up with the client until information is received or issue is resolved.
Forward claim issues that could not be resolved through the normal course of customer service efforts to the appropriate team or manager in a timely manner.
All patient complaints will be communicated to the Customer Service manager so that they can be tracked and reported to the appropriate staff.
Note clearly and precisely any and all actions taken on an account in the appropriate notes section of current system.
All activity performed is noted on the patients account in the appropriate billing system.

What We Offer

As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:

Medical, dental, vision, and prescription coverage
Life and AD&D coverage
Availability of short- and long-term disability
Flexible financial benefits including FSAs, HSAs, and Daycare FSA.
401(k) and access to retirement planning
Employee Assistance Program (EAP)
Paid holidays and vacation

Apply Now

Refine Your Search

billing representative jobs in oklahoma city ok

Customer Service Specialist (Full Time)

Receivables Account Specialist

Revenue Cycle Specialist (On-Site)

Patient Services Representative Clinic

Revenue Cycle Specialist

PATIENT ACCOUNT REP (FT/Days) Outpatient Orthopedic Clinic

Medical Records Biller III

COLLECTIONS REPRESENTATIVE - FT

Patient Account Service Representative

Patient Services Representative

CSR - Financial Coordinator

EPS Account Representative

PSR III - Patient Services Representative - Pulmonology Clinic

Activation Representative

Patient Access Representative

Representative HME Intake

Bilingual Receivables Account Specialist

Clinic Patient Service Representative

Patient Service Representative - Medical Oncology / Lab

Patient Account Service Representative, Orthodontics

I want to receive the latest job alert for billing representative in oklahoma city ok

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