Top 427 Customer service representative Jobs in Oklahoma City Ok

Customer Support Specialist
Maxcess International —Oklahoma City, OK
- Overtime
- Hybrid work
- Writing skills
- Research
- Mid-level
Quick Apply
2d
Customer Support Specialist
Maxcess International —Oklahoma City, OK
- Overtime
- Hybrid work
- Writing skills
- Research
- Mid-level
2d
Treasury & Online Banking Support Specialist
Fuse3 Solutions —Oklahoma City, OK
- $18.50 - $19.00 an hour
- Monday to Friday
- Mid-level
- Communication skills
- Commercial
Quick Apply
Customer Service Representative - Remote, OK
ModivCare Solutions, LLC —Oklahoma City, OK
- $14 an hour
- Weekends as needed
- Remote
- High school diploma or GED
- Typing
- Entry level
- Paid parental leave
- AD&D insurance
Quick Apply
7d
Customer Service Representative
Graybar Electric Company, Inc. —Oklahoma City, OK
- $23 - $27 an hour
- Full-time
- Mid-level
- Associate's degree
- 2 years
- Profit sharing
- Paid holidays
Quick Apply
4d
Client Success Representative (Remote)
Demand.com —Oklahoma City, OK
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Call Center Representative
Capital Marketing Company —Oklahoma City, OK
- $500 - $2,000 a week
- Full-time
- Hybrid work
- Communication skills
- Entry level
Quick Apply
Processing Clerk
Costco Wholesale Corporation —Oklahoma City, OK
- Part-time
- Research
- Entry level
- AD&D insurance
- Employee stock purchase plan
Call Center Associate- Life Insurance
Accenture —Oklahoma City, OK
- $20.10 - $40.53 an hour
- Full-time
- Hybrid work
- Spanish
- English
- US work authorization
- Paid holidays
- Disability insurance
3d
Customer Service Representative
Overhead Door Corporation —Oklahoma City, OK
- $18.96 - $22.84 an hour
- 8 hour shift
- Computer literacy
- Basic math
- Office
Quick Apply
Healthcare Customer Advocate - OK
Senture —Oklahoma City, OK
- Full-time
- Remote
- Computer literacy
- Pass drug screening
- High school diploma or GED
- Work from home
Remote Customer Service Representative
Qureos Inc —Oklahoma City, OK
- Full-time
- Remote
- Communication skills
- Entry level
- Commercial
5d
Reservation Agent
Costco Wholesale Corporation —Oklahoma City, OK
- Driving
- US work authorization
- Warehouse
- AD&D insurance
- Employee stock purchase plan
Customer Service Associate: Kansas City, KS • Caledonia, MI • Oklahoma City, OK
Farmers Insurance Group —Oklahoma City, OK
- $18.23 - $20.66 an hour
- Monday to Friday
- Remote
- Spanish
- English
- High school diploma or GED
- Paid training
- Paid parental leave
Customer Service Representative
Bunzl —Oklahoma City, OK
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Paid holidays
- Health insurance
Quick Apply
9d
Remote Customer Service Representative
Kobie Marketing —Oklahoma City, OK
- $17 - $19 an hour
- Weekends as needed
- Remote
- High school diploma or GED
- 2 years
- Communication skills
- Profit sharing
- Paid holidays
Quick Apply
Customer Service Specialist
Hudson Management Services —Oklahoma City, OK
- $13.50 - $15.15 an hour
- Part-time
- Remote
- CRM software
- Organizational skills
- Typing
- Paid time off
- Work from home
Quick Apply
4d
Health Services Coordinator
GLOBALHEALTH HOLDINGS LLC —Oklahoma City, OK
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- HIPAA
- Health insurance
Quick Apply
Customer Service Specialist (Full Time)
HPI Corporate Office (12554) —Oklahoma City, OK
- Full-time
- HIPAA
- Mid-level
- Office
- Health savings account
- AD&D insurance
Customer Service Representative Oklahoma City, OK
Cosentino —Oklahoma City, OK
- $22.00 - $23.50 an hour
- Email
- Microsoft Outlook
- Word processing
- Computer literacy
- Disability insurance
- Health insurance
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Customer Support Specialist

Maxcess International -
Oklahoma City, OK

Quick Apply

Job Details

2 days ago

Qualifications

Computer operation
Desktop applications
Computer skills
Productivity software

Full Job Description

Primary Responsibility: Support the management of the customer relationship through direct communications and interaction with our customer base, internal and external teams via phone, email, letter, fax. Candidate must be comfortable in handling administrative tasks, have versatile computer experience, ability to prioritize multiple responsibilities, excellent oral and written.

There are three representative customer service tiers that define levels of training, ability, and responsibility:

CSS I
CSS II
CSS III

Core competencies of each tier are defined in the customer service representative tier document. Progression of competencies is reviewed on a biannual basis.

Duties and Responsibilities:

Provide the best customer service in the industry
Work as a team member with Sales, Planning, Product Management, Supply Chain, Engineering and Operations to fulfil customer and business expectations
Establish and maintain customer records and contact information
Processing of inquiries for product quotes
Processing of sales orders from customer purchase orders (duplicate units and new units)
Expedite and communicate status inquiries on unit/part quotes and sales orders
Support after sales inquiries for parts, service, repairs, warranty, policy, and commercial issues
Timely completion of assigned tasks. Overtime may be required to meet deadlines and achieve customer requirements
Support continuous improvement initiatives and processes through active involvement
Actively support and maintain business objectives and initiatives
Other duties as assigned to meet departmental and company objectives
Manage waste responsibly (utilize proper containers, participate in the recycling programs)

Minimum Qualifications

Education/Experience

Associate degree with 3 - 5 years' Customer Service experience

GED/high school diploma with a strong background in the industry with equivalent years' experience in design, sales, job shop, machining, or web handling industries

Other Candidate Qualifications

Excellent verbal communication skills, speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings
Excellent written communication skills, writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information
Able to manage pressure well and be detail-oriented
Integrity and high ethical standards
Strong organizational skills
Fluent in standard Windows based application
Knowledge of Epicor ERP system is a plus
Knowledge of Salesforce is a plus
Ability to work in team and individual environments without supervision, initiative-taking.
Ability to work collaboratively across functions to accomplish goals and meet company objectives
Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed
Willingness to provide enthusiasm and creative solutions to meeting our customer needs and achieving the company's goals
Ability to thrive in a fast-paced environment
Ability to analytically synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures
Ability to identify and resolve problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics
Ability to assess own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others
Ability to understand business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals
Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources
Ability to manage difficult or emotional customer situations; responds promptly to customer needs; Solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments
Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity
Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions
Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals
Approaches others in a tactful manner; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments
Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events
Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry

Physical requirements

Ability to sit for extended periods of time
Able to wear personal protective equipment (if entering designated manufacturing areas)-safety shoes, safety glasses, hearing protection, etc.
Position located in any of the Maxcess locations
Hybrid office / work from home opportunity

#IND

Maxcess is an equal employment opportunity employer. We do not discriminate on the basis of race, religion, sex, disability, age, pregnancy, national origin, sexual orientation, or any other characteristic protected by applicable law. We are committed to diversity and inclusion, and all qualified candidates are encouraged to apply.

Quick Apply

Refine Your Search

customer service representative jobs in oklahoma city ok

Customer Support Specialist

Customer Support Specialist

Treasury & Online Banking Support Specialist

Customer Service Representative - Remote, OK

Customer Service Representative

Client Success Representative (Remote)

Call Center Representative

Processing Clerk

Call Center Associate- Life Insurance

Customer Service Representative

Healthcare Customer Advocate - OK

Remote Customer Service Representative

Reservation Agent

Customer Service Associate: Kansas City, KS • Caledonia, MI • Oklahoma City, OK

Customer Service Representative

Remote Customer Service Representative

Customer Service Specialist

Health Services Coordinator

Customer Service Specialist (Full Time)

Customer Service Representative Oklahoma City, OK

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