Top 4 Marketing analyst Jobs in Oklahoma City Ok

Customer Insights & Analytics Analyst
MidFirst Bank —Oklahoma City, OK
- Hybrid work
- Computer Science
- Office
- 3 years
Email & SMS Analyst (OKC/FT) Non-Safety Sensitive
MATHIS BROS OKLAHOMA CITY LLC —Oklahoma City, OK
- $22 - $27 an hour
- Full-time
- Office
- Bachelor's degree
- Communication skills
- Health savings account
- Disability insurance
Quick Apply

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Email & SMS Analyst (OKC/FT) Non-Safety Sensitive
MATHIS BROS OKLAHOMA CITY LLC —Oklahoma City, OK
Support A/B test analysis and ad hoc analysis requests. This role is ideal for someone who enjoys combining data analysis, marketing strategy, and creative…
$22 - $27 an hour
Quick Apply

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Marketing Operations Analyst
AssetWatch, Inc. —Columbus, OH
Integrate AI tools into day-to-day work to improve productivity and execution. Comfort learning and using AI tools to improve day-to-day workflows and team…
$95,000 - $124,000 a year
Quick Apply
Marketing Analyst
CrossCountry Mortgage, LLC —Columbus, OH
Effectively managing and directing incoming marketing phone calls. Taking inbound calls via corporate phone system. Proficient in Microsoft Outlook and Excel.
14d

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Customer Insights & Analytics Analyst

MidFirst Bank -
Oklahoma City, OK

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Job Details

Qualifications

Data analysis reporting
Business intelligence report generation
Business intelligence tools
Data-driven problem-solving
Data warehouse

Full Job Description

The Customer Insights & Analytics Analyst is a management track-level position within MidFirst Bank where you will support evaluations and enhancements to the traditional and digital bank customer experience. The position is responsible for helping ensure team members deliver on MidFirst’s commitment to provide extraordinary service and exceed our customer’s expectations across touch points. In this role, you will have the opportunity to work with senior management and make a positive impact in the Company by pursuing your creative ideas, managing them to resolution, and building valuable relationships and influence.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Supports Voice of the Customer initiative, working to uncover and assess customer experience enhancement opportunities
Evaluates and analyzes customer feedback to understand trends and opportunities identified in customer surveys, online reviews, issues, complaints and other relevant customer data
Supports management and engagement with third-party customer experience survey providers
Maintains customer experience reporting and analysis initiatives, including complaint and quality control evaluations
Creates and manages detailed project plans to ensure the successful implementation of initiatives
Oversees the implementation of solutions such as process re-designs, advancements in technology, new or enhanced internal controls or other improvements to the business operation
Coordination of training and instruction to impacted personnel when processes are modified
Effective communication and presentation to various levels of management and staff within the organization
Management of multiple projects to completion to the satisfaction of business operations
Participation in management training and development

The position is on-site at our corporate campus in Oklahoma City, with no opportunity for remote/hybrid schedules.

JOB SPECIFICATIONS

Bachelor’s degree in Finance, Mathematics, Economics, Management, Organizational Leadership, Supply Chain Management, Entrepreneurship, Industrial Engineering, Computer Science or MIS with a minimum GPA of 3.0 or 3-5 years of commensurate experience in lieu of specific degree required
Knowledge of Business Intelligence (“BI”), reporting concepts and analysis techniques
Knowledge of general principles of data warehouse environment and enterprise BI tools regardless of platform
The ability to build strong cross-functional partnerships
Strong problem-solving, analytical reasoning and critical-thinking abilities
Exceptional attention to detail, and time management

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Customer Insights & Analytics Analyst

Email & SMS Analyst (OKC/FT) Non-Safety Sensitive

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