Top 26 Desktop support technician Jobs in Olathe, Ks

Desktop Support Technician
Sanametrix —Kansas City, MO
- $55,000 - $62,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Service Desk Technician I
City of Olathe, KS —Olathe, KS
- $23.46 - $25.50 an hour
- Full-time
- Background check
- Computer science
- Computer Science
- Tuition reimbursement
2d
IT Support Technician
Commercial Capital Company, LLC. —Lenexa, KS
- Experience equivalent to degree accepted
- Associate's degree
- Entry level
Quick Apply
Technician, End User Support
T-Mobile USA, Inc. —Overland Park, KS
- $23.76 - $42.86 an hour
- Full-time
- 18 years or older
- Computer science
- Computer Science
- Paid parental leave
- AD&D insurance
8d
IT Technician
University of Kansas —Lawrence, KS
- $62,000 - $65,000 a year
- Azure
- Oracle
- System design
IT Support Technician
University of Kansas —Lawrence, KS
- $50,985 - $54,985 a year
- Online Application
- Classroom
- Mid-level
- Office
11d
Desktop Support Tech II
The University of Kansas Health System —Kansas City, KS
- Weekends as needed
- Hospital
- Mid-level
- High school diploma or GED
Technical Support Specialist
Navanta, LLC —Lenexa, KS
- Full-time
- Mid-level
- Analysis skills
- Ability to sit for extended periods
Service Desk Technician
Performance Contracting —Lenexa, KS
- Background check
- Mid-level
- Office
- AD&D insurance
- Paid holidays
8d
Client Support Engineer
Thrive —Overland Park, KS
- Full-time
- Mid-level
- Office
Systems Engineer
AccurIT Systems —Leawood, KS
- Customer service
- Mid-level
- 1 year
Help Desk Technician (KCM)
Stinson LLP —Kansas City, MO
- Overtime
- Hybrid work
- Mid-level
- Office
- Windows
Quick Apply
Client Support Engineer
Abacode —Overland Park, KS
- Full-time
- Mid-level
- Office
Senior IT Support Technician
Kansas City Area Transportation Authority —Kansas City, MO
- Weekends as needed
- Basic math
- English
- Mid-level
Quick Apply
Systems Administrator
H&H COLOR LAB, INC —Raytown, MO
- $88,000 - $92,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Fleet Maintenance Technician (NO CDL) (Evenings)
PepsiCo Beverages North America —Olathe, KS
- $35.95 an hour
- Evening shift
- CDL B
- 18 years or older
- Computer literacy
- Paid training
- Health insurance
Avionics Installation Technician 2
Garmin International, Inc. —New Century, KS
- Full-time
- Mechanic experience
- 5 years
- Military
Property Management Maintenance Coordinator
333 Rent —Kansas City, MO
- $65,000 - $75,000 a year
- Full-time
- Mid-level
- Driver's License
- Plumbing
- Paid holidays
- Paid time off
Quick Apply
Automated Maintenance Technician II
Chewy —Belton, MO
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Health savings account
- Disability insurance
IT Systems Support Specialist
Intrinsic Development —Lees Summit, MO
- $50,000 - $70,000 a year
- Mid-level
- Office
- Microsoft Office
Quick Apply

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Desktop Support Technician

Sanametrix -
Kansas City, MO

Quick Apply

Job Details

Full-time
$55,000 - $62,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Serving clients
IT service management
iOS
Windows
High school diploma or GED
Bachelor's degree
Computer hardware
Remote access software
Customer support ticket management
Customer support
Ticketing system technical support
Mobile devices

Full Job Description

Desktop Support Technician

**** US Citizenship is required *****

This position is available in June

Job Summary:

Sanametrix is a minority-owned small business headquartered in Arlington, Virginia. We specialize in providing focused research and analysis, technology, and program support solutions to federal agencies.

Sanametrix is currently identifying qualified candidates for an on-site Desktop Support Specialist position located in Kansas City, Missouri.

This is a full-time position with a work schedule of 8:00 AM EST to 5:00 PM EST, Monday through Friday onsite

Job Responsibilities:

· Configure, install, and support desktop computers, laptop computers, handheld devices, monitors, portable data storage devices, and other general peripherals.

· Provide enhanced desktop and end user support service to VIP customers.

· Maintain a professional attitude and appearance, while consistently providing excellent customer service. Examples of these qualities are a good work ethic, assisting team members when needed, and being a positive contributor to the workplace environment.

· Consistent, dependable customer service to clients and colleagues in person, on the phone, in written communications, and on video communications.

· Able to work well under pressure and to meet deadlines with calm and poise.

· Relocate IT equipment including desktop computers, monitors, portable data storage devices, and other general peripherals.

· Configure IT devices for secure operation, including installation of security software, software updates, and other configurations as required.

· Connect and configure IT devices to use computer networks.

· Diagnose hardware and software failures, communicate the remediation plans to users, and provide status updates.

· Provide software support for users (as identified by the task), including basic to advanced software operations and general use of computers and peripherals.

· Support desktop maintenance, including inventory and software distribution, and security maintenance, including virus updates and patch management.

· Provide virtual assistance sessions using Windows Remote Assistance and Apple Remote Desktop.

· Develop end-user documentation and instructions.

· Contribute knowledge and updated information to maintain the Desktop Support SOPs and Training manuals for support.

· Support disaster recovery and adapt to various types of situations, clients, and tools.

· Use an IT ticket system, is responsible for receiving and tracking trouble tickets and requests, assigns them to a technical specialist (could be themselves or someone else) for action and ensures that their tickets are resolved, and closed out with the customer and in the system.

· Track and update the movement of all IT assets (laptops, desktops, printers, etc.) within the stipulated database and within time constraints.

· Stay in regular communication throughout the day with other tiers of support and Management staff.

· Participates in troubleshooting of issues with the drive towards root cause identification.

Required Skills, Qualifications, Certifications:

· Must be able to obtain and maintain a 6C Public Trust security clearance.

· Six (6) or more years of technical support experience or a bachelor’s degree in a technical discipline with three (3) or more years technical support experience. Technical support is defined as experience with current desktop and laptop computers and various operating systems to include one or more of the following: Windows 11, Mac OS 15, and Microsoft Office suite.

Experience using ticketing system (preferably ServiceNOW)
Strong customer service and equipment support skills
Strong written and oral communications
ITIL foundations certification or ability to obtain certification within 6 months

Desired Skills, Qualifications, Certifications:

· Dell Certified Technician

· Help Desk Institute (HDI)

· CompTIA A+

· CompTIA Network+

· CompTIA Security++

· BA/BS in a technical discipline

· MCSA: Windows 11

· MCSE: Desktop Infrastructure

· MCDST: Microsoft Certified Desktop Support Technician

· ITIL Certification

Job Type: Full-time

Pay: $55,000.00 - $62,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Customer support: 1 year (Preferred)
Windows: 1 year (Preferred)
iOS: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

desktop support technician jobs in olathe, ks

Desktop Support Technician

Service Desk Technician I

IT Support Technician

Technician, End User Support

IT Technician

IT Support Technician

Desktop Support Tech II

Technical Support Specialist

Service Desk Technician

Client Support Engineer

Systems Engineer

Help Desk Technician (KCM)

Client Support Engineer

Senior IT Support Technician

Systems Administrator

Fleet Maintenance Technician (NO CDL) (Evenings)

Avionics Installation Technician 2

Property Management Maintenance Coordinator

Automated Maintenance Technician II

IT Systems Support Specialist

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