Top 16 Shopify Jobs in Olathe, Ks

Customer Experience Representative
Dri Duck Traders Inc —Overland Park, KS
- Full-time
- Inventory management
- Mid-level
- Bachelor's degree
Digital Product Manager, Commerce (173131)
Colgate-Palmolive —Overland Park, KS
- $109,600 - $155,000 a year
- Hybrid work
- 5 years
- Merchandising
- Bachelor's degree
- Profit sharing
- Paid parental leave
Digital Enablement Specialist
TechBiz Global GmbH —Kansas City, MO
- Full-time
- Remote
- Mid-level
- 3 years
- Communication skills
Quick Apply
Brand Manager/Director
Pro Athlete, Inc. —Kansas City, MO
- Full-time
- Hybrid work
- Marketing
- Bachelor's degree
- US work authorization
Quick Apply
Inside Sales Representative
Hunter & Michaels —Kansas City, MO
- Email
- Customer service
- Office
- Business development
Keyholder (Part-time)
The Normal Brand —Kansas City, MO
- Part-time
- Mid-level
- Training & development
- Retail management
- Health insurance
- 401(k)
Quick Apply
Assistant Manager
The Normal Brand —Kansas City, MO
- Weekends as needed
- Mid-level
- Mentoring
- Training & development
- Health insurance
- 401(k)
Quick Apply
Key Holder & Events Assistant
The Babe Standard —Lees Summit, MO
- $16 - $28 an hour
- Part-time
- Merchandising
- In-person
- Ability to stand for extended periods
- Employee discount
- Flexible schedule
Quick Apply
AI Transformation Senior Manager | Retail | Agentic Commerce
Accenture —Overland Park, KS
- $122,700 - $338,300 a year
- Full-time
- Azure
- Merchandising
- 11+ years
- Paid holidays
- Disability insurance
Indirect Tax Senior
StoneX Group —Kansas City, MO
- $90,000 - $105,000 a year
- Oracle
- CPA
- 5 years
Accenture Edge - Oracle Technical Architect/Integration Lead
Accenture —Overland Park, KS
- $122,700 - $302,400 a year
- Full-time
- Hybrid work
- 6 years
- Oracle
- CPA
- Paid holidays
- Disability insurance
8d
Deliver Driver and Team Lead for Home Furnishings Store
Nell Hills —Riverside, MO
- $20 - $24 an hour
- Full-time
- Background check
- DOT physical examination
- Mid-level
- Employee discount
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Digital Product Manager, Commerce (173131)
Colgate-Palmolive —Overland Park, KS
This role will own a P&L and be responsible for scaling, expanding, and optimizing its digital presence. A key focus of this role is the strategy and execution…
$109,600 - $155,000 a year

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Customer Experience Agent (On-Site)
Integra Beauty —Groveport, OH
Provide feedback to the upper management regarding incoming consumer contacts and provide recommendations on how to improve moving forward.
Quick Apply
6d
Retail Sales Associate (Part-time) - Easton Town Center - Columbus, OH
PORTLAND LEATHER OHIO STORES LLC —Columbus, OH
This job is for social people who love the smell of leather, organizing beautiful products, and helping people. Knowledge of proper payment procedures.
$16 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for shopify in olathe, ks

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

shopify jobs near olathe, ks

Product Manager jobs in Overland Park, KS

Brand Manager jobs in Kansas City, MO

Inside Sales Representative jobs in Kansas City, MO

Retail Assistant Manager jobs in Kansas City, MO

Transformation Manager jobs in Overland Park, KS

Customer Experience Representative jobs in Sugar Grove, IL

Customer Experience Representative jobs in Garfield, NJ

Customer Experience Representative jobs in Chicago, IL

Work From Home Customer Service jobs in Arkansas

Sales Representative jobs in New York, NY

Work From Home Customer Service jobs in New Mexico

Customer Service Manager jobs in Dallas, TX

Customer Experience Representative jobs in Sparta, TN

Product Manager jobs in Gaithersburg, MD

Product Manager jobs in Sunnyvale, CA

Product Manager jobs in Kentucky

Associate Product Manager jobs in Nashville, TN

Project Manager jobs in Corpus Christi, TX

Remote Manager jobs in Tampa, FL

Product Manager jobs in Denver, CO

Customer Experience Representative

Dri Duck Traders Inc
Overland Park, KS

Apply Now

Job Details

Full-time

Qualifications

Salesforce Service Cloud
Wrike
Managing customer accounts
Client onboarding
Email customer support
Customer returns handling
Automation
Phone communication
Inventory management
SAP
Customer order taking
Logistics customer service
Shopify
Mid-level
Refund processing
Customer support experience within e-commerce industry
E-commerce
Managing clients in a customer support role
Salesforce Cloud
B2B business model
Bachelor's degree
Zendesk
Customer service through social media
Task prioritization
Customer engagement
Online retail experience
Help desk systems
B2B
Digital project management boards
Customer support

Full Job Description

At DRI DUCK, great gear starts with great service. We’re looking for a highly motivated, critical-thinking Customer Experience Representative with a strong emphasis on B2B operations. This role is ideal for someone who takes ownership, thinks proactively, and thrives in a fast-paced e-commerce environment.

While this position will primarily support our B2B customers, it will also provide coverage for the D2C as needed. The role requires an understanding of e-commerce operations, customer service best practices, and digital tools including SAP, Wrike, Shopify, and Gorgias, along with the ability to navigate complex order scenarios and deliver a seamless end-to-end customer experience across all channels.

Key Responsibilities:

B2B Customer Experience & Order Management

Serve as a contact for B2B customers, including corporate partners, distributors, and sales teams.
Support B2B customer onboarding through Salesforce and Commerce Cloud, ensuring accurate setup and a smooth transition to ordering.
Process and manage B2B orders in SAP, Commerce Cloude and Shopify, including stock orders, promotional orders, containment buys, and large bookings.
Monitor inventory availability and work cross-functionally with Sales, Fulfillment, and Operations to ensure accurate allocations and on-time delivery.
Ensure all B2B orders and workflows align with internal Playbooks, Vendor Manuals, and pricing rules.
Proactively identify and resolve complex order issues, demonstrating strong critical-thinking skills and ownership from start to resolution

D2C Customer Experience & Order Managemen

Provide front-line customer support through the help center across email, chat, phone, reviews, and social channels, ensuring timely, accurate, and on-brand responses.
Support D2C customers with order status inquiries, product questions, website navigation, and returns or exchanges, delivering clear and solution-oriented service.
Assist with return and refund requests and monitor backend processing to ensure timely and accurate resolution in line with established service level agreements (SLAs).
Utilize knowledge of website functionality to help customers place orders, manage accounts, and resolve checkout or account-related issues.
Use help center tools, automation, tagging, and workflows to efficiently manage case volume while consistently meeting or exceeding SLAs and service standards

Experience supporting D2C and/or B2B customers, preferably in an apparel, retail, or e-commerce environment.
Familiarity with customer support and help center tools such as Gorgias, Zendesk, or Kustomer.
Experience working with e-commerce platforms and order management systems, including Shopify or similar platforms.
Working knowledge of ERP systems, Salesforce, Commerce Cloud, and project management tools, with the ability to quickly learn and adapt to new systems and technologies.
Familiarity with return and exchange platforms such as Loop Returns or similar systems.
Understanding retail operations, promotions, order fulfillment, and end-to-end customer journey touchpoints.
Strong written and verbal communication skills with the ability to interact professionally, clearly, and empathetically with both customers and internal teams.
Detail-oriented and highly organized, with strong critical thinking and problem-solving skills.
Ability to multitask and manage competing priorities in a fast-paced environment.
Bachelor’s degree preferred but not required.

Qualifications

Minimum 1 year in similar position (2 years preferred)

Apply Now

Refine Your Search

shopify jobs in olathe, ks

Customer Experience Representative

Digital Product Manager, Commerce (173131)

Digital Enablement Specialist

Brand Manager/Director

Inside Sales Representative

Keyholder (Part-time)

Assistant Manager

Key Holder & Events Assistant

AI Transformation Senior Manager | Retail | Agentic Commerce

Indirect Tax Senior

Accenture Edge - Oracle Technical Architect/Integration Lead

Deliver Driver and Team Lead for Home Furnishings Store

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for shopify in olathe, ks

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected