Top 4 it operations manager Jobs in olathe ks

IT Operations Incident Manager
iCallidus —Kansas City, MO
- $203,000 - $275,000 a year
- Full-time
- Remote
- Microsoft Excel
- 5 years
- Mid-level
- Disability insurance
- Health insurance
Data Center Server Operations Manager, Global Server Operations
Google —Kansas City, MO
- $115,000 - $166,000 a year
- Weekends as needed
- Bachelor's degree
- Contracts
- Experience equivalent to degree accepted
Data Center Server Operations Manager
Google —Kansas City, MO
- $138,000 - $201,000 a year
- Weekends as needed
- 5 years
- Bachelor's degree
- Team management
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Tata Consultancy Services —Kansas City, MO
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- Computer Science
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- Bachelor's degree
- Commuter assistance
- Health insurance
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IT Operations Incident Manager

iCallidus -
Kansas City, MO

Apply Now

Job Details

Full-time
$203,000 - $275,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Project team coordination
Operations coordination
Reporting and dashboarding tools
Bachelor's degree
IT experience within healthcare
Collaborative technology platforms
Cross-functional collaboration
Cross-functional team management
Cross-functional communication

Full Job Description

The IT Operations Incident Manager - supports the Department of Veterans Affairs’ (VA) Electronic Health Record Modernization (EHRM) initiative during deployment and cutover phases by providing real-time operational monitoring, incident response coordination, and stakeholder communication. This role is critical to ensuring continuity of care and resolution of technical or process-related issues during go-live events and early sustainment periods across VA facilities.

About iCallidus

Tech

Description

IT Operations Incident Manager

Location: Metro DC, Remote

Contingent Upon Award

At iCallidus, we are innovators harnessing the power of creative thinkers to develop, execute, and manage groundbreaking IT solutions. Our multidisciplinary team excels in cybersecurity, digital modernization, transformation, and strategic management, ensuring our clients stay ahead in a dynamic tech landscape. We prioritize user-centric designs, building secure, scalable, and efficient systems tailored to meet specific business needs. Our commitment to cost-effective solutions enables clients to achieve more without significant cost escalations. With a robust portfolio of successful projects across various sectors and a proven track record, we consistently deliver high-quality results, helping organizations enhance performance and security while embracing the future of technology.

Key Responsibilities:

Serve as a central point of contact in the EHRM Command Center during cutover and go-live periods to monitor operational status, triage incidents, and coordinate response efforts.
Manage, log, and track incidents and issues during deployment activities in alignment with escalation protocols.
Ensure timely notification and communication of incidents to the appropriate VA, contractor, and vendor stakeholders.
Maintain situational awareness dashboards, action logs, issue trackers, and operational status summaries in real-time.
Coordinate across technical and clinical teams to ensure rapid response, remediation, and closure of incidents impacting the EHR deployment or system functionality.
Support Go/No-Go decision processes with timely and accurate updates on system readiness, unresolved issues, and site-specific risk factors.
Facilitate daily operational briefs and shift turnover documentation during Command Center operations.
Contribute to post-deployment reviews, root cause analyses, and lessons learned documentation to support process improvement and future deployments.
Ensure accurate documentation and archival of all cutover and incident management communications and reports.

Key Deliverables:

Incident Tracking Logs will be maintained to document and monitor all reported issues and incidents.
Operational Status Dashboards will be developed to provide real-time visibility into system performance and key metrics.
Daily Command Center Briefings will be conducted to communicate critical updates, coordinate responses, and ensure situational awareness.
Post-Incident Reports and Root Cause Analyses will be prepared to evaluate incidents, determine underlying causes, and recommend corrective actions.
Lessons Learned Documentation will be compiled to capture key takeaways and improve future incident response and operational readiness.

Qualifications and Requirements:

Bachelor’s degree in Information Technology, Healthcare Informatics, or related discipline.
Minimum of 5 years’ experience in IT operations, incident management, command center operations, or enterprise system go-live support.
Familiarity with EHR systems and clinical support environments; experience with Oracle Health (Cerner) a plus.
Strong analytical, organizational, and communication skills with demonstrated ability to coordinate cross-functional response teams under time-sensitive conditions.
Proficient in collaboration and reporting tools such as Microsoft Teams, ServiceNow, SharePoint, and Excel.
Experience in high-stakes environments such as military, federal healthcare, or enterprise IT deployments.

Preferred Qualifications:

Experience with Department of Veterans Affairs or Department of Defense health IT projects.
ITIL, HDI, or incident management certifications.
Understanding of healthcare operations, workflows, and change management principles.

Clearance Requirement:

Must be eligible to obtain and maintain Tier 2 Moderate Risk (MBI) clearance.

Benefits:

Medical, Vision, Dental, 401(K), Short Term Disability, Standard Basic Life Insurance, PTO.

EEO Statement

iCallidus is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate because of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Salary

$203,000 - $275,000 per year

Apply Now

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it operations manager jobs in olathe ks

IT Operations Incident Manager

Data Center Server Operations Manager, Global Server Operations

Data Center Server Operations Manager

Senior SAP PP/PI Production Operations + Global Label Management - Consultant

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