Top 3 Call center representative Jobs in Old Bridge Nj

Customer Care Agent
The Plastic Surgery Center —Red Bank, NJ
- $20 - $23 an hour
- Full-time
- Spanish
- Surgery
- Medical office experience
- Travel reimbursement
- Profit sharing
Quick Apply
9h
Inside Sales Customer Service
Buzzworthy Roofing & Siding —Farmingdale, NJ
- $25 - $35 an hour
- Residential
- High school diploma or GED
- Bachelor's degree
Quick Apply
18h

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Customer Care Agent

The Plastic Surgery Center -
Red Bank, NJ

Quick Apply

Job Details

Full-time
$20 - $23 an hour
9 hours ago

Benefits

Travel reimbursement
Profit sharing
Mileage reimbursement
Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount

Qualifications

Spanish
Teamwork
Call center experience
Medical office experience
Practice management software
Attention to detail
Flexibility

Full Job Description

Advanced Reconstructive Surgery Alliance (ARSA) and its affiliates TPSC, SMM and TCOPS are the largest Plastic Surgery medical practice in the country. Our expanding team of top tier physicians, coupled with our continued medical advancements, allows us to offer patients extraordinary clinical services with a 5-star experience. We have a bold vision with a desire to revolutionize the industry, meeting patient needs while favorably transforming their lives. Common across the enterprise is not only the commitment to providing safe patient care, but to employee satisfaction and growth opportunities. It is a culture of teamwork, respect and appreciation for all employees—whether caring for patients directly or working in a support role.

Sycamore Medical Management is seeking Customer Care Agents for our administrative office in Red Bank, NJ.

Responsibilities Include:

Promptly and professionally answers telephone calls.
Route calls appropriately, offering voicemail, paging, or redirection of calls as needed.
Schedule all new patients
Schedule any appointment requests via phone or email
Perform registration functions for new and existing patients
Answer any non-clinical questions patients may have
Attend all regular staff meetings
Communicate thoroughly with all practice departments
Protects patients' rights by maintaining confidentiality of personal and financial information
Bilingual is a plus

Qualifications:

Up to 2 years of experience in a medical office preferred
Knowledge of practice management software
Ability to perform multiple and diverse tasks simultaneously
Experience dealing with difficult calls/patients
Familiarity with scheduling and rearranging appointments
Insurance knowledge
Pleasant speaking voice and demeanor
Neat, professional appearance
Strong written and verbal communication skills
Bilingual (Spanish) preferred
Accurate and fast data entry skills
Detail-oriented, organized, reliable and dependable with a positive attitude
Investigate and follow up on questions/issues to resolve concerns in an accurate and timely manner
Provide solutions, recommendations and product information with a sense of urgency, positivity and empathy
Adapt to changing priorities and business needs
Be flexible and not easily flustered
Give great customer service
Work in a fast paced innovative environment

Compensation & Benefits:

· Pay Range: $20-$23 an hour

the starting rate within this range for this role varies depending on a number of factors, including a candidate’s qualifications, skills, competencies, experience, and location.

Medical, Dental, and Vision Insurance (for eligible employees)
Health Savings Account (HSA)
Life and Long-Term Disability Insurance
401(k) with Profit Sharing
Paid Time Off (PTO)
Mileage Reimbursement (for applicable travel positions)
Employer Contribution Toward Health Insurance Premiums
Employee Discounts on Products and Services

Job Type: Full-time

IND2

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Application Question(s):

Have you previously worked for us in any capacity?

Experience:

Call center: 2 years (Required)
Medical office: 1 year (Required)

Ability to Commute:

Red Bank, NJ 07701 (Required)

Work Location: In person

Quick Apply

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