Top 9 Customer support & client services managers Jobs in Old Lyme, Ct

Membership Director
YMCA —Mystic, CT
- $60,000 - $65,000 a year
- CPR Certification
- Management
- Marketing
Membership Director
Ocean Community YMCA —Mystic, CT
- $60,000 - $65,000 a year
- Full-time
- Management
- Sales
- Marketing
- Paid holidays
- Health insurance
Client Service Manager
The Hinckley Company —Groton, CT
- Microsoft Excel
- Mid-level
- Contracts
- Health insurance
- Dental insurance
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Service Supervisor
Cintas —Branford, CT
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Profit sharing
- AD&D insurance
Field Service Account Manager
Bausch+Stroebel —Branford, CT
- Full-time
- Hybrid work
- ERP systems
- Mid-level
- Office
- AD&D insurance
- Paid holidays
Quick Apply
5d

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Membership Director
YMCA —Mystic, CT
Bachelor’s degree in sales, marketing, communications, or a related field preferred. This position provides leadership to the Membership team and helps ensure…
$60,000 - $65,000 a year
Membership Director
Ocean Community YMCA —Mystic, CT
Bachelor’s degree in sales, marketing, communications, or a related field preferred. This position provides leadership to the Membership team and helps ensure…
$60,000 - $65,000 a year

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customer support & client services managers jobs near old lyme, ct

Membership Director

YMCA -
Mystic, CT

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Job Details

$60,000 - $65,000 a year

Qualifications

Customer communication
Staff supervision
Management
Team supervision
Employee relationship building

Full Job Description

Join the Ocean Community YMCA as Membership Director and lead a team that creates welcoming experiences and strengthens community!

Job Description

The Membership Director leads membership growth, retention, engagement, and Welcome Center operations at the Naik Family Branch located in Mystic, CT. This position provides leadership to the Membership team and helps ensure an exceptional experience for members, guests, and prospective members.

Qualifications

Bachelor’s degree in sales, marketing, communications, or a related field preferred.
Five or more years of experience in membership, sales, marketing, or a related area preferred.
Demonstrated success in sales and revenue growth.
Previous staff-supervision and leadership experience required.
Strong interpersonal, customer-service, presentation, and communication skills.
Excellent computer skills and proficiency with standard business software.
Ability to develop professional relationships with members, staff, community partners, and local leaders.

Essential Functions

Develop and implement strategies to increase membership, retention, engagement, and revenue.
Monitor membership trends, goals, member feedback, and performance measures.
Oversee daily Welcome Center and Child Watch operations and maintain high member-service standards.
Recruit, train, schedule, supervise, and develop Membership and Child Watch staff.
Ensure membership transactions, program registrations, financial assistance, and account changes are processed accurately.
Manage the Membership budget and prepare monthly reports and performance analyses.
Coordinate membership marketing, communications, events, and community outreach.
Build relationships with members, community partners, and local leaders.
Support the YMCA’s Annual Campaign, fundraising activities, and special events.

Cause-Driven Leadership Competencies

Communication & Influence
Collaboration
Critical Thinking & Decision Making
Developing Self and Others

Required Certifications

CPR/AED/First Aid/Emergency Oxygen Administration- ARC preferred (YMCA willing to train)

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customer support & client services managers jobs in old lyme, ct

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