Top 503 Customer success director Jobs in Oldsmar, Fl

Client Success Director
Zelis —Saint Petersburg, FL
- $153,000 - $193,800 a year
- Full-time
- Office
- Master's degree
- Bachelor's degree
- Paid holidays
- Disability insurance
Director, Media Planning - REMOTE
Macy’s —Tampa, FL
- $130,800 - $217,800 a year
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- Recruiting
- Store discount
- Paid holidays
Regional Director of Operations
Women's Care —Tampa, FL
- Full-time
- Computer literacy
- HIPAA
- Microsoft Office
- Paid holidays
- Dental insurance
Quick Apply
9d
Senior Director, Head of Associate Relations
GEICO —Tampa, FL
- $195,000 - $315,000 a year
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Mentoring
Director, Global Operations Transformation
Bristol-Myers Squibb —Tampa, FL
- $174,080 - $210,944 a year
- Email
- Hybrid work
- 5 years
- Bachelor's degree
- Travel
- Paid holidays
- Disability insurance
Senior Director, People Capability & Growth
Inovalon —Tampa, FL
- $170,900 - $215,000 a year
- Hybrid work
- Computer literacy
- Bachelor of Science
- Office
Director of Operations
Graybar Electric Company, Inc. —Riverview, FL
- $124,085 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Driving
- Profit sharing
- Paid holidays
Quick Apply
7d
Customer Success Director, SafePointe
SoundThinking, Inc. —Tampa, FL
- Online Application
- Hybrid work
- Hospitality
- Microsoft Outlook
- Office
Quick Apply
Senior Director, Servicing Operations
Mission Lane —Tampa, FL
- $184,000 - $216,000 a year
- Full-time
- Remote
- Travel
- Senior level
- Leadership
- Paid parental leave
- Disability insurance
Director of Tampa Operations and SOCOM
VES LLC —Tampa, FL
- $180,000 - $220,000 a year
- Full-time
- Engineering
- 11+ years
- Office
- Paid holidays
- Health insurance
Quick Apply
3d
Director, Customer Enablement
Absorb —Tampa, FL
- Full-time
- Remote
- Background check
- US work authorization
- Senior level
- Health insurance
- Dental insurance
Division Vice President of Operations
Legacy Service Partners —Tampa, FL
- Hybrid work
- 11+ years
- Master's degree
- Bachelor's degree
Quick Apply
Director of Customer Service Process Automation (Remote)
KnowBe4 —Clearwater, FL
- $190,000 - $200,000 a year
- Remote
- Background check
- 5 years
- Analysis skills
- Tuition reimbursement
- Adoption assistance
Quick Apply
23h
Director of Housing Choice Voucher Program
PINELLAS COUNTY HOUSING AUTHORITY —Largo, FL
- Full-time
- 5 years
- Driver's License
- Bachelor's degree
Quick Apply
Community Director
Hilltop Residential —Tampa, FL
- $80,000 - $90,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Sales
- Disability insurance
- Health insurance
Quick Apply
Director, Strategy & Operations
Equinix —Tampa, FL
- $177,000 - $293,000 a year
- Full-time
- Office
- Senior level
- Paid holidays
- Health insurance
2d
Director, Business Strategy & Analytics
Tampa Bay Rays —Saint Petersburg, FL
- Computer Science
- Bachelor's degree
- Mentoring
Director, Product Management - Platform & Customer Lifecycle
Kin Insurance —Saint Petersburg, FL
- $188,067 - $214,200 a year
- Email
- Remote
- 11+ years
- Product management
- Recruiting
- Paid parental leave
- Health savings account
Director, Programs (Tampa, FL)
AEVEX —Tampa, FL
- Full-time
- Microsoft Excel
- Office
- Analysis skills
- Disability insurance
- Health insurance
Quick Apply
Student Success Coach - Florida Connections Academy
Connections Education —Temple Terrace, FL
- Evenings as needed
- Remote
- High school
- Teaching Certification
- English

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Client Success Director

Zelis -
Saint Petersburg, FL

Apply Now

Job Details

Full-time
$153,000 - $193,800 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Prescription drug insurance

Qualifications

Operations transformation
Prompt engineering
Digital transformation
AI-driven automation
Generative AI

Full Job Description

Description

At Zelis, we Get Stuff Done. So, let’s get to it!

A Little About Us

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.

A Little About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

This position provides strategic leadership for the client success organization across multiple regions or product lines. Responsible for defining vision, driving innovation, and ensuring client success contributes to revenue growth and customer loyalty.

What You’ll Do:

Define and execute client success strategy across multiple regions or product lines, ensuring alignment with corporate vision and revenue goals.
Lead Client Success organization setting priorities and driving accountability for results. Foster a culture of excellence and client-centricity.
Identify emerging trends and technologies to enhance client experience. Drive adoption of innovative and automated solutions that differentiate the company in the market.
Represent client success in executive meetings, influencing product development, pricing strategies, and go-to-market plans based on client feedback.
Establish governance frameworks, policies, and standards for client success operations globally. Ensure compliance with regulatory requirements.
Oversee large-scale budgets, ensuring efficient resource utilization and ROI on client success initiatives.
Act as a subject matter expert, sharing insights and influencing strategic partners.
Define enterprise-wide KPIs and ensure consistent measurement and reporting across all regions.
Provide training, support, and development opportunities to team members to ensure high performance and engagement.
Conduct regular performance reviews, provide feedback, and identify opportunities for professional development.

What You’ll Bring to Zelis:

Typically has Bach. +15 yrs.; Masters +10 yrs.; Demonstrated accomplishment internally and externally; Has followership in subject matter area; Attends company training and regional training in area of expertise. Presents own work to members of department and external consultants and external professional societies.
Requires proficiency using AI tools skillfully with an understanding of how to develop/create intelligent prompts and/or agents.
Proven success in leading Client Success organizations at scale.
Strong financial and operational management skills.
Ability to drive strategic initiatives and influence executive stakeholders.
Experience with organizational design and change management.
Deep understanding of global client success operations and governance frameworks.
Strong strategic planning and organizational design capabilities.
Expertise in technology adoption and process transformation.

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

Zelis is headquartered in the U.S., with multiple locations across the country and in Hyderabad, India. Check out our locations to learn more about our offices. All employee work locations are based on the needs of the position and are determined by the Leadership team. In-office work and activities vary based on work and team objectives in accordance with Company policies.

While location expectations vary by role, candidates within approximately 50 miles of a U.S. office are generally preferred to support collaboration when needed. Our hybrid approach is flexible, and in-office presence is guided by team and business needs rather than a fixed weekly schedule.

Base Salary Range

$153,000.00 - $193,800.00

At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.

Zelis’ full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email [email protected].

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.

Apply Now

Refine Your Search

customer success director jobs in oldsmar, fl

Client Success Director

Director, Media Planning - REMOTE

Regional Director of Operations

Senior Director, Head of Associate Relations

Director, Global Operations Transformation

Senior Director, People Capability & Growth

Director of Operations

Customer Success Director, SafePointe

Senior Director, Servicing Operations

Director of Tampa Operations and SOCOM

Director, Customer Enablement

Division Vice President of Operations

Director of Customer Service Process Automation (Remote)

Director of Housing Choice Voucher Program

Community Director

Director, Strategy & Operations

Director, Business Strategy & Analytics

Director, Product Management - Platform & Customer Lifecycle

Director, Programs (Tampa, FL)

Student Success Coach - Florida Connections Academy

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