Top 58 Customer service representative Jobs in Olean Ny

Sporting Goods Customer Service Representative
PM Research Inc —Wellsville, NY
- $22 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Profit sharing
- Health insurance
Quick Apply
9d
Sporting Goods Customer Service Representative
Precision Armament —Wellsville, NY
- $22 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Profit sharing
- Health insurance
Quick Apply
9d
Customer Service Representative (CSR)
Weitsman Recycling Upstate Shredding —Allegany, NY
- $17 - $21 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
14d
Collections Agent/Customer Service Representative
Northstar Location Services —Olean, NY
- $16 - $25 an hour
- Full-time
- Office
- High school diploma or GED
- US work authorization
- Paid training
- Health savings account
Quick Apply
2d
Customer Service Representative - State Farm Agent Team Member
Staci Werlau - State Farm Agent —Olean, NY
- $37,000 - $47,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Customer Service/Sales
Home Depot —Olean, NY
- $17.00 - $19.50 an hour
- Entry level
Pro Customer Service/Sales
Home Depot —Olean, NY
- $17.00 - $18.50 an hour
- Entry level
- Commercial
Customer Service Representative
American Refining Group Inc. —Bradford, PA
- Full-time
- Computer literacy
- High school diploma or GED
- Driver's License
- Health savings account
- Paid holidays
Quick Apply
2d
Customer Service Associate I
Dollar Tree —Olean, NY
- $16.00 - $16.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Associate I
Family Dollar —Olean, NY
- $16.00 - $16.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative
Seneca Gaming and Entertainment —Salamanca, NY
- $16.12 an hour
- Weekends as needed
- Sales
- Computer literacy
- High school diploma or GED
Quick Apply
Dual Rate Customer Service Rep./Supervisor
Seneca Gaming and Entertainment —Salamanca, NY
- $16.12 - $20.84 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- High school diploma or GED
Quick Apply
Relationship Specialist - Seasonal
Landus —Bradford, PA
- Seasonal
- Mid-level
- Ability to lift 50 pounds
- Driver's License
2d

Discover related jobs

Based on your search for customer service representative jobs.

Remote Customer Service/Sales Representative
Agent Alliance —Hamburg, NY
Their role is to consult with the family, explain the available options, and help them select the plan that best fits their needs.
$65,000 - $70,000 a year
Quick Apply
Licensed Mental Health Counselor
Headway —New York State
You’re a fully-licensed Mental Health Counselor at a Master’s level or above with LMHC, LPCMH, or LIMHP licensure (accepted on a state by state basis), a valid…
$121.80 - $122.00 an hour

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Client Service Advocate (CSA)
Katterhenry Investment Group of NEST Capital —Dublin, OH
Field incoming calls, emails, faxes, and correspondence. We offer a competitive compensation and benefits package including medical, dental, vision, retirement,…
$60,000 - $70,000 a year
Quick Apply
17h
Bilingual Patient Care Representative (Job#3334)
InnoSource —Columbus, OH
Call Handling: Professionally and empathetically respond to incoming customer calls, emails, or chats, offering accurate information and effectively resolving…
$19 - $21 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for customer service representative in olean ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near olean ny

Customer Service Representative jobs in Olean, NY

Customer Service Representative jobs in Cary, NC

Customer Service Representative jobs in San Bernardino, CA

Customer Service Representative jobs in Appleton, WI

Medical Sales Representative jobs in Miami, FL

Customer Service Representative jobs in Baltimore, MD

Owner Representative Construction jobs in San Francisco, CA

Work Home Online Customer Service jobs in Texas

Client Service Associate jobs in Pittsburgh, PA

Customer Service Representative jobs in Lafayette, LA

Customer Services Remote jobs in Rochester, NY

Customer Service Representative jobs in Gastonia, NC

Customer Service Representative jobs in Bellevue, WA

Airport Passenger Service Agent jobs in Denver, CO

Part Time Customer Service jobs in Chicago, IL

Customer Service Representative jobs in Petaluma, CA

Customer Service Supervisor jobs in New Hudson, MI

Customer Service Remote jobs in Bronx, NY

Customer Service Supervisor jobs in Baltimore, MD

Customer Service Supervisor jobs in Greenville, SC

Sporting Goods Customer Service Representative

PM Research Inc
Wellsville, NY

Quick Apply

Job Details

Full-time
$22 - $28 an hour
9 days ago

Benefits

Profit sharing
Health insurance
Dental insurance
Paid time off
On-the-job training
Vision insurance
Employee discount
Opportunities for advancement
Life insurance

Qualifications

Computer operation
Teamwork
Microsoft Excel
Sales transaction processing
Basic math
Sales order data entry
AI tools proficiency
High school diploma or GED
Class D
Desktop applications
Organizational skills
Retail store product knowledge
Quality data entry

Full Job Description

This Is Not Just an Entry-Level Office Job

PM Research is seeking a dependable, detail-oriented, customer-first Sporting Goods Customer Service Representative who wants to build real customer service, office, and business operations skills.

This role is for someone who can:

Communicate professionally and respectfully with customers.
Learn systems quickly and use them accurately.
Balance customer service and order entry responsibilities with strong follow-through.
Put the customer first while maintaining accuracy, professionalism, and urgency.
Communicate credibly with customers about firearms and firearm-related products.

If you are looking for a low-responsibility office role where details, systems, product knowledge, and customer experience do not matter, this is not the right fit.

What You’ll Do

Sporting Goods Customer Service Representatives at PM Research are trusted to support customers, process orders, and help ensure smooth coordination between customer service and other business functions. Performance is evaluated on professionalism, responsiveness, attention to detail, product knowledge, learning ability, and follow-through.

Responsibilities include:

Entering and processing customer orders accurately.
Answering phones, emails, and other customer communications.
Assisting customers with questions, order status, and service-related issues.
Maintaining accurate customer, order, and communication records.
Supporting communication and coordination between Customer Service, Fulfillment, Sales, Purchasing, Receiving, and Production.
Developing and maintaining working knowledge of firearms, firearm operation, and PM Research sporting goods products.
Learning and using business systems and software accurately and efficiently, including Microsoft Office products such as Outlook, Excel, and Word, NetSuite ERP, and AI tools such as ChatGPT.

You are expected to help create a professional, responsive, technically credible, and dependable customer experience while supporting the operational follow-through behind it.

What Sets This Role Apart

This is an entry-level customer service role, but it is not a “just answer the phone” position.

PM Research operates within the sporting goods and firearms industry. Employees in this position must be comfortable discussing firearms and firearm-related products and must have sufficient working knowledge to communicate accurately and credibly with customers.

Who Succeeds Here — Good Fit

This role is a strong fit if you:

Put the customer first and genuinely care about delivering a high-end customer service experience. “The Customer is always first”
Communicate professionally, respectfully, and clearly with customers and coworkers.
Have experience with and working knowledge of firearms and how they function.
Are comfortable discussing firearms and firearm-related products responsibly and professionally.
Have strong attention to detail and understand that small errors matter.
Are capable of and eager to learn new systems, software, products, and tools quickly.
Are comfortable learning and using Microsoft Office, NetSuite ERP, and AI tools such as ChatGPT.
Learn from feedback and apply it.
Can stay organized and manage multiple priorities without losing accuracy.
Are reliable, accountable, and willing to help wherever needed.
Work well in a small, team-oriented company where flexibility and follow-through matter.

Who Will Not Be a Fit — Bad Fit

This role is not a fit if you:

Treat customer service like a scripted transaction instead of a real responsibility.
Get frustrated easily with customers or fail to put the customer first.
Are uncomfortable working within a firearms-related business environment.
Lack basic familiarity with firearms and are unwilling to develop stronger product knowledge.
Struggle with attention to detail, order accuracy, or follow-through.
Dislike learning new systems, software, products, or technology.
Resist computers, ERP systems, or AI tools and do not want to build those skills.
Need constant supervision to stay organized and productive.
Avoid ownership, communication, or accountability.
Prefer narrow, repetitive work and do not want to grow into broader responsibility.

We are direct because customer trust, product knowledge, order accuracy, and follow-through matter here.

Requirements

High School Diploma, GED, or equivalent required.
Experience with and working knowledge of firearms and how they function, preferably supported by five or more years of relevant experience.
Strong verbal, written, and digital communication skills.
Strong attention to detail and accuracy.
Ability to learn order entry, customer service, and internal office systems.
Capability and eagerness to learn and use business systems and software accurately and efficiently, including Microsoft Office products such as Outlook, Excel, and Word, NetSuite ERP, and AI tools such as ChatGPT.
Strong organizational skills and ability to manage multiple priorities.
Basic math skills, including discounts, percentages, proportions, and order-related quantities.
Ability to sit and work at a computer for extended periods of time.
Ability to work in and transition through both air-conditioned and non-air-conditioned areas as needed.
Reliable attendance as an essential function of the role.
Valid Class D driver’s license.
Ability to independently travel between Plant 1 and Plant 2, approximately two miles apart, as needed.

Compensation, Profit Sharing, and Benefits

PM Research rewards performance, quality, and long-term contribution. In addition to hourly pay, we offer:

Profit Sharing Program
Employer-funded SEP IRA retirement contributions
Performance-based annual bonuses
Christmas bonuses
Performance-based annual raises

Pay: $22.00–$28.00 per hour to start, with skill-based growth and advancement

PM Research also provides access to the following insurance plans through payroll contribution:

Health Insurance
Dental Insurance
Life Insurance

Additional benefits include:

Paid time off
Employee discounts
On-the-job training
Advancement opportunities

Pay: $22.00 - $28.00 per hour

Benefits:

Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you have experience with and working knowledge of firearms and how they function, preferably supported by five or more years of relevant experience?
Are you committed to developing and maintaining working knowledge of firearms, firearm operation, and our sporting goods products line?

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in olean ny

Sporting Goods Customer Service Representative

Sporting Goods Customer Service Representative

Customer Service Representative (CSR)

Collections Agent/Customer Service Representative

Customer Service Representative - State Farm Agent Team Member

Customer Service/Sales

Pro Customer Service/Sales

Customer Service Representative

Customer Service Associate I

Customer Service Associate I

Customer Service Representative

Dual Rate Customer Service Rep./Supervisor

Relationship Specialist - Seasonal

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for customer service representative in olean ny

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected