Top 836 It technician Jobs in Olney, Md

Desktop Support Specialist (Temporary Position)
Sanametrix —Washington, DC
- $23 - $27 an hour
- Temporary
- Background check
- Bachelor of Science
- Mid-level
Quick Apply
9d
Help Desk Technician (Tier 1)
DCI Solutions —Washington, DC
- $70,000 - $100,000 a year
- Full-time
- Mid-level
- 3 years
- In-person
- Health savings account
- Health insurance
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9d
Help Desk Technician (Tier 1)
DCI Solutions —Washington, DC
- $70,000 - $100,000 a year
- Full-time
- Mid-level
- 3 years
- In-person
- Health savings account
- Health insurance
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9d
IT Support Technician I
Grossberg Company LLP —Bethesda, MD
- $50,000 - $75,000 a year
- Online Application
- Office
- Windows
- High school diploma or GED
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End User Support Technician Tier 2
designDATA —Gaithersburg, MD
- Full-time
- Mid-level
- Office
- Windows
IT Desk Support Analyst
American Pest —Columbia, MD
- $24 - $27 an hour
- Full-time
- Computer science
- Computer Science
- Pass drug screening
- Paid training
- Health savings account
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11d
IT Service Desk Agent
General Dynamics Information Technology —Bethesda, MD
- $30.44 - $41.18 an hour
- Hybrid work
- Mid-level
- Office
- Windows
- Paid holidays
- 401(k) matching
Help Desk/ Windows Support
Prominent Edge LLC —Gaithersburg, MD
- $50,000 - $53,000 a year
- Computer science
- Mid-level
- 1 year
- Paid holidays
- Health insurance
RETAIL A+ COMPUTER TECHNICIAN
Micro Center —Rockville, MD
- $18 - $35 an hour
- Weekends as needed
- High school diploma or GED
- Assembly
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
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IT Support Specialist
Pratum Companies —Gaithersburg, MD
- $33 - $36 an hour
- Overtime
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
5d
Service Desk Analyst
Highrise Consulting Inc —Bethesda, MD
- $24 - $28 an hour
- Full-time
- Remote
- Research
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
Technical IT Support - Help Desk(Job 1417)
DLH —Bethesda, MD
- $70,000 - $75,000 a year
- Google Workspace
- Computer science
- Computer Science
- AD&D insurance
- Disability insurance
Quick Apply
9d
Network Hands & Feet Support Technician (Dispatch /Part-Time) Rockville -Maryland
Axiom Technologies —Rockville, MD
- Part-time
- In-person
- Entry level
4d
IT Associate (On-Site)
SPC Financial —Rockville, MD
- Computer science
- Computer Science
- Mid-level
Desktop Support Technician, Associate
LCG, Inc. —Bethesda, MD
- $28 - $32 an hour
- Computer Science
- Mid-level
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
IT Technical Analyst
IT Technical Analyst —Rockville, MD
- Urgently hiring
- Hybrid work
- HIPAA
- Mid-level
- Windows
- Paid parental leave
- Paid holidays
Quick Apply
9d
IT Operations Assistant
The Arc Montgomery County —Derwood, MD
- $41,097 - $43,177 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
3d
IT Support Technician I, II, and III (AV Support)
Community College of Baltimore County —Catonsville, MD
- $46,596 - $91,343 a year
- Full-time
- Classroom
- Microsoft Outlook
- Mid-level
- Free parking
- Paid jury duty
End User Support Technician Tier 3
designDATA —Gaithersburg, MD
- Full-time
- Mid-level
- Office
- High school diploma or GED
SupportCenter Specialist - Tier 1
Optimal Networks —Rockville, MD
- $25 - $28 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance

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Desktop Support Specialist (Temporary Position)

Sanametrix -
Washington, DC

Quick Apply

Job Details

Temporary
$23 - $27 an hour
9 days ago

Qualifications

Computer operation
Serving clients
In-person customer service
Bachelor's degree
Internal employee customer service
Computer hardware
Customer support ticket management
Network support
Desktop administration
Ticketing system technical support

Full Job Description

**** US Citizenship is required****

Job Summary

Sanametrix is a minority-owned small business headquartered in Arlington, Virginia. We specialize in providing focused research and analysis, technology, and program support solutions to federal agencies.

Sanametrix is currently identifying qualified candidates for a temporary on-site Desktop Support Specialist position located in Washington, DC. The position is expected to last six-months, but may have the option to extend.

This is a full-time position with a work schedule of 8:00 AM EST to 5:00 PM EST, Monday through Friday.

Responsibilities:

Provide Tier 1 and Tier 2 end-user support.
Deploy, configure, troubleshoot, and replace laptops, peripherals, and software.
Support Windows 11, Microsoft 365, Active Directory, VPN, and ServiceNow.
Perform device imaging, data migration, refresh, and onboarding support.

· Maintain a professional attitude and appearance, while consistently providing excellent customer service. Examples of these qualities are a good work ethic, assisting team members when needed, and being a positive contributor to the workplace environment.

· Consistent, dependable customer service to clients and colleagues in person, on the phone, in written communications, and on video communications.

· Able to work well under pressure and to meet deadlines with calm and poise.

· Relocate IT equipment including desktop computers, monitors, portable data storage devices, and other general peripherals.

· Configure IT devices for secure operation, including installation of security software, software updates, and other configurations as required.

· Connect and configure IT devices to use computer networks.

· Support desktop maintenance, including inventory and software distribution, and security maintenance, including virus updates and patch management.

· Develop end-user documentation and instructions.

· Contribute knowledge and updated information to maintain the Desktop Support SOPs and Training manuals for support.

· Use an IT ticket system, is responsible for receiving and tracking trouble tickets and requests, assigns them to a technical specialist (could be themselves or someone else) for action and ensures that their tickets are resolved, and closed out with the customer and in the system.

· Stay in regular communication throughout the day with other tiers of support and Management staff.

· Participates in troubleshooting of issues with the drive towards root cause identification.

Required Skills, Qualifications, Certifications:

· Must be able to obtain and maintain a 6C Public Trust security clearance.

· Bachelor’s degree in a technical discipline with three (3) or more years of technical support experience or five (5) or more years technical support experience without a degree. Technical support is defined as experience with current desktop and laptop computers and various operating systems to include one or more of the following: Windows 11, Mac OS 15, and Microsoft Office suite.

Experience using ticketing system (preferably ServiceNOW)
Strong customer service and equipment support skills
Strong written and oral communications

Desired Skills, Qualifications, Certifications:

· Dell Certified Technician

· Help Desk Institute (HDI)

· CompTIA A+

· CompTIA Network+

· CompTIA Security++

· BA/BS in a technical discipline

· MCSA: Windows 11

· MCSE: Desktop Infrastructure

· MCDST: Microsoft Certified Desktop Support Technician

· ITIL Certification

Pay: $23.00 - $27.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

it technician jobs in olney, md

Desktop Support Specialist (Temporary Position)

Help Desk Technician (Tier 1)

Help Desk Technician (Tier 1)

IT Support Technician I

End User Support Technician Tier 2

IT Desk Support Analyst

IT Service Desk Agent

Help Desk/ Windows Support

RETAIL A+ COMPUTER TECHNICIAN

IT Support Specialist

Service Desk Analyst

Technical IT Support - Help Desk(Job 1417)

Network Hands & Feet Support Technician (Dispatch /Part-Time) Rockville -Maryland

IT Associate (On-Site)

Desktop Support Technician, Associate

IT Technical Analyst

IT Operations Assistant

IT Support Technician I, II, and III (AV Support)

End User Support Technician Tier 3

SupportCenter Specialist - Tier 1

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