Top 754 Patient access occupations Jobs in Olney, Md

Referral Management (Non-Nurse) Reviewer
Zimmerman Associates, Inc. —Bethesda, MD
- $23.56 an hour
- Microsoft Excel
- Microsoft Outlook
- Customer service
Referral Management (Non-Nurse) Reviewer
Zimmerman Associates, Inc. —Bethesda, MD
- $24.13 an hour
- Microsoft Excel
- Microsoft Outlook
- Customer service
Insurance Authorization and Pre-Certification Specialist
Medical Practice —Odenton, MD
- $21 - $24 an hour
- Full-time
- High school diploma or GED
- In-person
- Medical terminology
Quick Apply
10d
Front Desk Receptionist
Olney Endodontics, P.A. —Olney, MD
- $20 - $25 an hour
- Part-time
- Spanish
- Customer service
- Office
- Paid time off
- Retirement plan
Quick Apply
Receptionist
PDS Health —Olney, MD
- $18 - $25 an hour
- Part-time
- Hospitality
- Dental office
- Computer literacy
- Health insurance
- Dental insurance
Patient Experience Coordinator
LAGOS DENTAL CENTRE —Olney, MD
- $22.74 - $26.00 an hour
- Full-time
- Dental office
- In-person
- Communication skills
Quick Apply
Admissions Coordinator
Brooke Grove Retirement Village —Olney, MD
- $24 - $30 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Office
- Paid holidays
- Disability insurance
Quick Apply
Patient Access Representative (Part Time | 16 Hours Per Week)
Children's National Hospital —Montgomery County, MD
- $20.75 - $40.99 an hour
- Part-time
- Microsoft Excel
- Computer literacy
- HIPAA
4d
Front Desk
U.S. Dermatology Partners —Rockville, MD
- $18 - $21 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Writing skills
Quick Apply
7d
Patient Access Registrar I, Day Shift, Cardiac Associates
Adventist HealthCare —Rockville, MD
- $19.21 - $24.90 an hour
- Full-time
- Hospital
- Pass drug screening
- Inpatient
- Free parking
- AD&D insurance
21h
Receptionist
Washington DC Dental Practice —Washington, DC
- $22.00 - $30.63 an hour
- Full-time
- Dental office
- In-person
- Entry level
- Health insurance
- 401(k)
Quick Apply
1d
Patient Service Representative
Prism Vision Group —Rockville, MD
- $18.00 - $31.89 an hour
- Computer literacy
- HIPAA
- English
Front Desk Receptionist
Maryland Eye Consultants and Surgeons —Silver Spring, MD
- $18 - $24 an hour
- Part-time
- Travel
- In-person
- Reliable transportation
- Paid time off
Quick Apply
8d
Patient Coordinator
Axle —Bethesda, MD
- $100,000 - $108,000 a year
- Writing skills
- Bachelor's degree
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
Receptionist
Summit Ambulatory Surgical Center - Silver Spring (10508) —Silver Spring, MD
- $22.70 - $29.58 an hour
- Full-time
- Bilingual
- High school diploma or GED
- Perioperative Care
- Health savings account
- AD&D insurance
Dental Front Desk Receptionist
CK Family dental —Silver Spring, MD
- $18 - $25 an hour
- Full-time
- Dental office
- 1 year
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Front Desk & Patient Experience Coordinator
World Class Chiropractic —Ellicott City, MD
- $20 - $26 an hour
- Full-time
- Marketing
- Entry level
- Paid training
- Health insurance
Quick Apply
Front Desk Medical Receptionist - Patient Service Coordinator
Watkins Mill ASC —Gaithersburg, MD
- $22.00 - $25.50 an hour
- Full-time
- Surgery
- English
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Front Desk Associate (Part-time HD 9/1/2026) Laurel, MD
PM Pediatrics Management Group —Laurel, MD
- $17 - $28 an hour
- Part-time
- Sanitation
- HIPAA
- High school diploma or GED
Quick Apply
Access Call Center Representative
Children's National Hospital —Silver Spring, MD
- $18.54 - $30.89 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Commuter assistance
- AD&D insurance

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Referral Management (Non-Nurse) Reviewer

Zimmerman Associates, Inc. -
Bethesda, MD

Apply Now

Job Details

$23.56 an hour

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
Customer service
Associate's degree
Medical terminology

Full Job Description

Zimmerman Associates, Inc. (ZAI) is seeking to hire multiple Referral Management (Non-Nurse) Reviewers to support our contract with the Integrated Referral Management and Appointing Center (IRMAC), the National Capital Region’s premier authority for appointment coordination and referral management services for beneficiaries within the Defense Health Network.

Pay Rate: $23.56 per hour plus $4.93 Health & Wellness Fringe

Role and Responsibilities:

Referral Management (Non-Nurse) Reviewers will facilitate centralized product line and specialty referrals for Active-Duty Service Members and TRICARE Prime beneficiaries enrolled at Military Treatment Facilities (MTFs) within the National Capital Region.

This is an onsite opportunity

Qualifications / Skills / Experience:

Minimum of an Associate’s degree
At least 2 years of experience in Utilization Management, Referral Management, Authorization/Denials, or Medical Claims Processing/Insurance Referral
U.S. Citizenship required, with the ability to obtain a Public Trust Clearance
Knowledge of medical care criteria such as InterQual, Milliman Ambulatory Care Guidelines, Specialty Referral Guidelines (SRGs), or other evidence-based Military Health System (MHS) guidelines
Familiarity with medical terminology and ability to learn MHS, VA-DOD Sharing Program, TRICARE, HIPAA, and release of medical information protocols
Excellent communication and interpersonal skills
Strong customer service orientation
Understanding of Access to Care Standards within the Direct Care System
Attention to detail, including correct use of deferral codes
Strong organizational skills with ability to prioritize tasks and manage time effectively
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook) and internet navigation

Essential Tasks:

Review and process referrals for administrative and clinical completeness and appropriateness, completing disposition within 24 hours of referral date
Collaborate with appointing centers, case managers, product line nurses, providers, clinics, managed care contractors, and other healthcare team members to ensure appropriate use of Direct Care and civilian network resources
Ensure patients are scheduled with the right provider, at the right time and place
Review compliance with Specialty Referral Guidelines (SRGs) per IRMAC protocols
Complete and return Clear Legible Reports (CLR) to ordering civilian providers within required Return of Favorable Response (ROFR) timelines
Manage telephone, written, and electronic communications regarding specialty appointments and referrals
Monitor and process referral management worklists (e.g., Genesis Work Lists) to ensure timely consult processing
Communicate referral status to patients, including benefit counseling and advocacy resources as needed
Reschedule or redirect patients within 3 days when referrals are disapproved or invalid, advising on other care options and Line-of-Duty issues
Receive and enter ROFR referrals in MHS-GENESIS from Military Contractor Support Centers (MCSC) portals for assigned specialties/product lines, adhering to all timelines and business rules
Verify patient eligibility and update demographics in MHS-GENESIS
Document patient interactions, especially when appointments are refused, and coordinate with Beneficiary Counselor and Assistance Coordinator as appropriate
Coordinate with product line nurses and clinics for special accommodations
Interface with MCSC and multidisciplinary teams to ensure referral appropriateness
Submit referrals to non-network providers for TRICARE Service Center medical necessity reviews
Monitor referral management voicemail and return patient calls within established guidelines
Provide External Provider Referral Online (EPRO) information as requested
Close unused referrals following DHA IPM and NCR Medical Directorate policies, notifying ordering providers accordingly
Orient and train new IRMAC staff on referral processes and timelines
Perform other duties as assigned

Zimmerman Associates, Inc. is an equal opportunity employer. We comply with Federal and State Equal Opportunity laws and consider qualified applicants without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, veteran status, or any other protected status.

#INDSPN

Apply Now

Refine Your Search

patient access occupations jobs in olney, md

Referral Management (Non-Nurse) Reviewer

Referral Management (Non-Nurse) Reviewer

Insurance Authorization and Pre-Certification Specialist

Front Desk Receptionist

Receptionist

Patient Experience Coordinator

Admissions Coordinator

Patient Access Representative (Part Time | 16 Hours Per Week)

Front Desk

Patient Access Registrar I, Day Shift, Cardiac Associates

Receptionist

Patient Service Representative

Front Desk Receptionist

Patient Coordinator

Receptionist

Dental Front Desk Receptionist

Front Desk & Patient Experience Coordinator

Front Desk Medical Receptionist - Patient Service Coordinator

Front Desk Associate (Part-time HD 9/1/2026) Laurel, MD

Access Call Center Representative

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