JOB
Our Mission: Keep Washington Safe and Working!
Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability.
This Non-Permanent opportunity is scheduled to last 5 months.
The Boiler Program’s mission is to promote and enforce public safety for all boilers and pressure vessels throughout Washington State. The program includes field inspectors and central-office staff who work together to ensure compliance, accuracy, and public confidence in inspections and certifications. This position serves as operational lead and subject-matter expert, supervising an office staff of 3 customer service representatives, managing the review and approval of inspection reports, issuing Certificates of Inspection, and overseeing accounting and collection procedures that maintain the program’s fiscal integrity.
This position also administers the Jurisdiction Reporting System (JRS), ensuring the accuracy and transparency of inspection and billing data used by internal and external partners. The position assists higher-level staff, including the Chief Boiler/Pressure Vessel Inspector/Pressure Vessel Inspector, by coordinating statewide program operations, providing analytical and policy support, managing multiple contracts and developing procedures that improve consistency and customer service.
This role directly supports: L&I Goal 1 – Keep workers and the public safe: by ensuring that inspection data, reports, and certifications are accurate, timely, and compliant with state safety laws, protecting the public from unsafe boilers and pressure vessels. It also plays an important role in the agency’s Goal 3 – Make it easy to do business and engage with L&I: by improving the accessibility, efficiency, and reliability of program systems and customer interactions, reducing delays, and creating a transparent, user-friendly experience for businesses and the public.
Reporting Structure: Director - Deputy Director – Assistant Director CSCPS – Deputy Asst Director CSPS – Chief Boiler/Pressure Vessel Inspector CSCSP – Program Specialist 3.
EXAMPLE OF DUTIES
Some of what you’ll do:
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Manage day-to-day Boiler/Pressure Vessel program activities; and act as the first point of contact:
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Serves as the point of contact and subject matter expert for external and internal customers. Responds to issues and those that are complex in nature.
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Manages the program accounting and collections for program.
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Administrators for Boiler Database, Jurisdiction Online/Jurisdiction Reporting System (JRS) systems.
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By delegated authority, independently prepares and signs letters to the public and stakeholders regarding non-technical questions, meetings, and
inspection requirements.
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Serves as a subject matter expert and point of contact for complex customer issues and provides explanation on program rules and policies.
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Create, update, and maintain, forms and publications and maintain records management for the program.
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Serves as a subject matter expert and on all records and disclosure related issues. Applies expert knowledge and application of Public Records Act RCW 42.56 and retention schedules.
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Acts as a content editor for the public website Contact Management System (CMS).
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Updates Boiler Law book publication as needed.
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Oversees the annual renewal of work cards for inspectors, including
verification of requirements and invoicing.
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Notifies code shops and authorized inspection agencies of reviews and submits review results to the National Board and ASME.
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Serves as Data Steward for the boiler program.
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Assists the Chief Boiler/Pressure Vessel Inspector, by coordinating aspects of program services in line with operational efficiencies and performance goals.
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Collaborates with Chief Boiler/Pressure Vessel Inspector on developing,
establishing business plans, strategic measures, policies, and/or standards.
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Monitors legislative activities that impact the program. Assists in development and implementation of procedural changes when changes to RCW’s, WAC or other rules changes for program.
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Manages multiple contracts, service agreements, and memorandum of
understanding (MOU).
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Monitors activities and defines needs of the program to plan, develop,
implement and sustain solutions or alternatives to meet and align business
plans, goals, and objectives.
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Assists Chief Boiler/Pressure Vessel Inspector in developing policies and procedures.
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Creates, produces, and analyzes data reports and scorecards that support strategic measures for the Chief Boiler/Pressure Vessel Inspector.
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Coordinates quarterly meeting dates and location for the board of boiler rules, which include listserv and webpages. Works with HR and board stipends. Transcribes board of boiler rules meeting minutes for the program.
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Assists in the planning and preparation of the boiler program technical semiannual training meeting, including scheduling, coordinating, and communicating with stakeholders and program staff, coordinating and preparing materials, handouts, and information needed.
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Manages credit card purchases for program and holder of credit card.
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Supervises the work of Central Office Boiler Program Office staff.
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Assigns and reviews the work of staff and has oversight of program reports.
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Adjusts assignments and schedules to maintain adequate staffing levels and respond to fluctuating workloads.
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Evaluates employee performance and prepares performance appraisals.
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Assesses training needs of staff and provides instruction.
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Resolves staff issues, disciplines and recognizes employees.
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Counsels employees in work-related activities and career development.
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And So Much More!
SUPPLEMENTAL INFORMATION
Things You Need To Know
To help you maintain a proper work-life balance, teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules.
State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee’s career. Click on the “Benefits” tab to learn more.
At L&I, your voice matters. In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.3 million workers. Take a look at this brief video and learn more about why L&I is an employer of choice.
For this position, the expectation will be that you are in the office approximately 3 days per week. The assigned duty station for this position is Tumwater, Washington.
Application process
We will contact the top candidates directly to interview for this position. Because we base the selection on information provided by you, it is in your best interest to identify the knowledge, skills, and abilities that address the mandatory and desirable qualifications described in the announcement.
Please include the following documents with your application:
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A cover letter describing specific qualifications.
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A current resume detailing applicable experience and education.
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A list of at least three professional references with current telephone numbers.
Please do not attach or place any medical information (vaccination status included) within the application, resume, or cover letter. If you do, we will have to reject your application to safeguard others from receiving your confidential information. You will have to remove the confidential information before you can apply again.
To learn more about our hiring process timeline at L&I please visit our L&I recruiting page at Hiring Process at L&I. If you would like to read our website in a language other than English, scroll up to the top of the page to select your language of choice from the banner.
Other Information:
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A job offer is contingent upon completion of a background check that includes a criminal record review.
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For positions requiring travel, you must have a valid unrestricted driver's license and have insurance if driving a privately owned vehicle on state business.
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This position is represented by the Washington Federation of State Employees (WFSE).
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Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
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The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.
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Please note: L&I may use this announcement to fill multiple permanent and/or non-permanent positions.
Did You Know?
Washington is America's Top State to live, play, and work, according to U.S. News (2021). Join the L&I team and enjoy all the Evergreen State has to offer.
In addition to offering a positive balance between life and work, L&I provides one of the most competitive benefits packages in the nation. We also believe your voice matters. We value our employees and their work-life balance by encouraging flexible schedules. L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3 million workers.
Veterans Preference
Applicants wishing to claim Veterans Preference should attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. Please blackout any personally identifiable data such as social security numbers. For further information, please contact us at
[email protected]
Diversity, Equity, and Inclusion Employer
L&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We believe in the importance of recognizing the value each of us contribute to the success of the agency mission. Having a diverse workforce is this agency’s greatest resource of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures to provide the best customer service. We are committed to building a diverse and inclusive workplace for everyone and we strongly mean everyone.
The State of Washington is an equal opportunity employer. Persons with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call 360-902-5700. TTY users should first call 711 to access the Washington Relay Service.
You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.
For more Information
If you have any questions regarding this announcement, program, or the agency please contact April Sharp.
