Top 76 Service manager Jobs in Olympia, Wa

IT Service Delivery Manager
Confidential —Tacoma, WA
- From $90,000 a year
- Full-time
- Management
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
1d
Health Services Program Manager - Olympia UP to $3000 in Retention Bonuses
Redwood Family Care Network —Olympia, WA
- $80,168.40 a year
- Full-time
- Background check
- CPR Certification
- Mid-level
- Health savings account
- AD&D insurance
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Store Manager - Tacoma
Macy’s —Tacoma, WA
- $108,790 - $273,900 a year
- Weekends as needed
- Heavy lifting
- 5 years
- Merchandising
- Store discount
- Paid holidays
12d
Hotel Guest Service Manager
BMI Hospitality Management —Olympia, WA
- $28 - $33 an hour
- Full-time
- Mid-level
- Hotel
- Team management
- Free parking
- Paid holidays
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Customer Service Representative / Account Manager
SIMPSON DOOR COMPANY —Olympia, WA
- $26.44 - $36.06 an hour
- Marketing
- Mid-level
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
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FISCAL MANAGER
Thurston County —Olympia, WA
- $7,127 - $9,374 a month
- Full-time
- Heavy lifting
- Computer literacy
- ERP systems
- Paid training
- Paid holidays
Service BDC Manager
Toyota of Olympia —Tumwater, WA
- $25 - $35 an hour
- Weekends as needed
- Dealership
- Mentoring
- Senior level
- Paid holidays
- Health insurance
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Service Lead
Sunstate Equipment Co., LLC —Lakewood, WA
- $39.90 - $49.45 an hour
- Full-time
- Clean driving record
- Management
- Computer literacy
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Customer Service Manager
All Ways Caring HomeCare —Olympia, WA
- $25 - $27 an hour
- Full-time
- Nursing
- Mid-level
- Driver's License
- 401(k)
- Tuition reimbursement
Multi Food Service General Manager
Pilot Company —Olympia, WA
- Weekends as needed
- Mid-level
- Military encouraged
- Recruiting
- Health insurance
- Dental insurance
12d
Operations/Service Manager
Burlington Stores —Tacoma, WA
- $24.35 - $32.45 an hour
- Weekends as needed
- Mid-level
- 3 years
- Travel
- Paid holidays
- Disability insurance
9d
Court and Program Support Customer Service Supervisor (CSS4)
State of Washington Dept. of Licensing —Olympia, WA
- $51,600 - $67,704 a year
- Full-time
- Background check
- Writing skills
- Supervising experience
1d
Program Manager of SUD Services
Supreme Living LLC —Lacey, WA
- $83,200 - $93,600 a year
- Day shift
- Addiction Medicine
- Office
- 3 years
Quick Apply
Program Manager with Service Alternatives (Tacoma)
Service Alternatives —Tacoma, WA
- $27.90 - $28.70 an hour
- Full-time
- Background check
- CPR Certification
- Management
- Paid training
- Disability insurance
Quick Apply
Customer Service - Self Storage Manager
Public Storage —Lacey, WA
- $20 an hour
- Full-time
- Entry level
- Mileage reimbursement
- Health insurance
Quick Apply
4d
Automotive Service Manager
Midas Tacoma 1809 —Tacoma, WA
- Weekends as needed
- Mid-level
- Driver's License
- Retail management
Quick Apply
Senior Business Systems Analyst Supervisor
State of Washington Employment Security Department —Olympia, WA
- $94,620 - $127,248 a year
- Online Application
- 7 years
- Azure
- Computer Science
- Flexible schedule
Fulfillment Services Project Manager
Spreetail —South Tacoma, WA
- $70,000 - $90,000 a year
- Email
- Mid-level
- Project management
- Continuous improvement
- Paid parental leave
- Health insurance
Quick Apply
11d
DSHS SCC Food Service Supervisor 1
State of Washington Dept. of Social and Health Services —McNeil Island, WA
- $3,738 - $4,980 a month
- Full-time
- Background check
- Mid-level
- Driver's License
Supportive Services Case Manager
Low Income Housing Institute —Olympia, WA
- $29.20 - $34.61 an hour
- Full-time
- CPR Certification
- Writing skills
- Pass drug screening
Quick Apply
1d

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service manager jobs near olympia, wa

IT Service Delivery Manager

Confidential
Tacoma, WA

Quick Apply

Job Details

Full-time
From $90,000 a year
1 day ago

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

ConnectWise
Management
IT service management
Computer management

Full Job Description

Position Overview

MSP Experience is required

We are seeking an accomplished IT Service Delivery Manager to oversee the effective delivery of IT support services to our clients, over various industries. This role is responsible for ensuring the reliability, performance, and continuous improvement of end-user and infrastructure support services. The successful candidate will demonstrate strong leadership capabilities, technical expertise, and a commitment to customer service excellence.

Primary Responsibilities

Direct and manage IT support operations, including desktop, hardware, and network services.
Ensure timely and effective resolution of technical issues across Windows, macOS, and other environments.
Oversee endpoint management activities, including system updates, software issue resolution, and hardware maintenance.
Maintain the operational integrity of network infrastructure, including LAN, VPN, firewall, and related systems.
Utilize IT service management platforms (such as ConnectWise) to manage incidents, requests, and service workflows.
Oversee all customer projects to ensure that they are on time, within budget and profitable.
Collaborate with cross-functional teams to ensure stability, scalability, and performance of IT systems.
Establish, monitor, and refine service delivery standards, operational procedures, and support metrics.
Monitor application performance and address issues impacting enterprise productivity tools, including Microsoft Office and related platforms.
Develop and maintain comprehensive documentation for processes, configurations, and support procedures through IT Glue.
Provide regular reporting and clear communication to stakeholders regarding service performance, risks, and improvement initiatives.

Qualifications and Experience

Demonstrated experience in MSP IT service delivery and technical support roles with responsibility for hardware, software, and network operations.
Strong knowledge of enterprise IT infrastructure, including operating systems, networking technologies, security controls, and VPN solutions.
Experience working with ITSM and ticketing platforms such as ServiceNow, BMC Remedy, ConnectWise or Jira.
Experience with IT Glue and the optimization of same.
Proven ability to lead and manage technical teams while maintaining service quality in a fast-paced environment.
Excellent written and verbal communication skills, with the ability to present technical information to non-technical audiences.
Familiarity with desktop support operations, operating system management, and software deployment processes.

This position offers the opportunity to lead a critical IT function within a structured, performance-driven organization focused on operational excellence.

Pay: From $90,000.00 per year

Benefits:

Dental insurance
Health insurance
Vision insurance

Application Question(s):

How many years of ConnectWise experience do you have?
Do you have Managed Service Provider (MSP) Experience?
How many years of MSP Leadership experience do you have?
Have you managed projects from start to close out?
Do you now, or will require in the future, employment sponsorship?

Work Location: In person

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Refine Your Search

service manager jobs in olympia, wa

IT Service Delivery Manager

Health Services Program Manager - Olympia UP to $3000 in Retention Bonuses

Store Manager - Tacoma

Hotel Guest Service Manager

Customer Service Representative / Account Manager

FISCAL MANAGER

Service BDC Manager

Service Lead

Customer Service Manager

Multi Food Service General Manager

Operations/Service Manager

Court and Program Support Customer Service Supervisor (CSS4)

Program Manager of SUD Services

Program Manager with Service Alternatives (Tacoma)

Customer Service - Self Storage Manager

Automotive Service Manager

Senior Business Systems Analyst Supervisor

Fulfillment Services Project Manager

DSHS SCC Food Service Supervisor 1

Supportive Services Case Manager

I want to receive the latest job alert for service manager in olympia, wa

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