Top 26 Service navigator Jobs in Olympia, Wa

DSHS BHHA Diversion Navigator
State of Washington Dept. of Social and Health Services —Lakewood, WA
- $90,000 - $100,000 a year
- Full-time
- Background check
- Mid-level
- Driver's License
- Paid training
- Wellness program
7d
Eligibility Specialist
State of Washington Health Benefits Exchange —Olympia, WA
- $56,907 - $85,361 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Writing skills
- Paid training
- Wellness program
10d
Enrollment Support Specialist
State of Washington Health Benefits Exchange —Olympia, WA
- $51,735 - $77,602 a year
- Full-time
- Hybrid work
- Background check
- HIPAA
- Mid-level
- Paid training
- Wellness program
5h
Enrollment Support Specialist
Washington Health Benefit Exchange —Olympia, WA
- $51,735 - $77,602 a year
- Full-time
- Hybrid work
- Background check
- HIPAA
- Mid-level
- Dental insurance
Quick Apply
23h
Diabetes Program Educator
Nisqually Indian Tribe —Olympia, WA
- From $32.69 an hour
- Full-time
- HIPAA
- Research
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Mental Health Professional - FPATH Forensic Program
Thurston Mason BH-ASO/OHRS —Lacey, WA
- $38.10 - $46.01 an hour
- Full-time
- LMFT
- Hospital
- Word processing
- Health savings account
- Paid holidays
Systems Navigator (SN) - JBLM, WA
Patriot Enterprises LLC —Joint Base Lewis McChord, WA
- $50,000 - $52,500 a year
- Full-time
- Background check
- Experience working with individuals with disabilities
- Mid-level
Quick Apply
3d
Substance Use Disorder Professional- FPATH Program
Thurston Mason BH-ASO/OHRS —Lacey, WA
- $31.54 - $38.15 an hour
- Full-time
- Word processing
- Mid-level
- Office
- Health savings account
- Paid holidays
9d
Contact Center Representative I
Harborstone Credit Union —Lakewood, WA
- $20 - $30 an hour
- Bilingual
- High school diploma or GED
- Ability to lift 25 pounds
- Paid holidays
- Health insurance
Quick Apply
Senior Identity and Access Management Engineer
Washington Health Benefit Exchange —Olympia, WA
- $98,842 - $148,263 a year
- Full-time
- Hybrid work
- Background check
- 7 years
- Java
Quick Apply
Data and Systems Coordinator
South Puget Intertribal Planning Agency —Shelton, WA
- $38.63 - $41.18 an hour
- Online Application
- Pass drug screening
- Mid-level
- Office
- Wellness program
- Disability insurance
Senior Identity and Access Management Engineer
State of Washington Health Benefits Exchange —Olympia, WA
- $98,842 - $148,263 a year
- Full-time
- Hybrid work
- Background check
- 7 years
- Java
- Paid training
- Wellness program
Business Development Manager (Medical Device Manufacturing Facility Design)
Pond & Company —Olympia, WA
- $140,000 - $190,000 a year
- Email
- Remote
- Background check
- Up to 50% travel
- Engineering
Quick Apply
Pharmacy Technician Hazardous Compounding
MultiCare Health System —Gig Harbor, WA
- $27.58 - $44.93 an hour
- 8 hour shift
- Surgery
- Mid-level
- Patient care
- Health insurance
- Dental insurance
Quick Apply
4d
Physician 3-Gender Affirming Care- CE69-HQ
State of Washington Dept. of Corrections —Tumwater, WA
- $208,704 - $280,752 a year
- 8 hour shift
- Background check
- Medicine
- Management
- Paid training
- Wellness program
Enlisted Aviation Careers - Military Service
U.S. Coast Guard —United States
- $32,650 - $72,540 a year
- Full-time
- No experience needed
- English
- High school diploma or GED
- Relocation assistance
- Health insurance
Quick Apply
Business Account Manager
Wayfair —United States
- $32,400 - $42,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Travel
- Paid parental leave
- Health savings account

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Eligibility Specialist
State of Washington Health Benefits Exchange —Olympia, WA
Adhere to changes in Federal regulations, state law, and WAHBE policies that dictate eligibility for job functions and duties.
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DSHS BHHA Diversion Navigator

State of Washington Dept. of Social and Health Services -
Lakewood, WA

Apply Now

Job Details

Full-time
$90,000 - $100,000 a year
7 days ago

Benefits

Paid training
Wellness program
Paid holidays
Disability insurance
Dependent care reimbursement
Health insurance
Dental insurance
Flexible spending account
Military leave
Paid military leave
Parental leave
Employee assistance program
Vision insurance
Loan forgiveness
Bereavement leave
Life insurance
Retirement plan

Qualifications

Direct support
Working with individuals with mental health conditions
Direct patient care in social services case management

Full Job Description

Description

Are you looking for an opportunity to support at-risk individuals, strengthen community safety, and build strong partnerships across Washington’s justice and behavioral health systems?

Behavioral Health & Habilitation Administration (BHHA) is seeking a mission-driven, relationship-centered Diversion Navigator to join our team. This role is ideal for someone who thrives in fast-paced environments, communicates with clarity and confidence, and believes in practical, person-centered solutions that keep people connected to care and out of deeper system involvement.

You’ll join a collaborative group that values trust, shared problem-solving, and a commitment to “making it happen” for the people and communities we serve.

Pierce County employees are eligible to receive an Orca Card for transportation needs.

Success will be built on:

Effective coordination and support for individuals navigating behavioral health, housing, and justice systems
Your strong communication skills with courts, attorneys, jails, and community partners
Ability to build trust quickly with clients and stakeholders
Skill in case management, planning, and follow-through
Your commitment to continuous improvement, safety, and high-quality service delivery

Your day will include:

Building trusting relationships with clients to understand their needs, goals, and barriers
Coordinating access to behavioral health care, housing supports, and community services
Meeting with individuals in custody to assess eligibility, readiness, and release planning needs by utilizing a structured professional judgement tool.
Advocate to courts on behalf of clients by providing a Recommended Diversion Plan and attend court in-person/virtually.
Helping clients attend appointments, maintain medication adherence, and stay connected to services
Managing an active caseload while meeting documentation and program compliance requirements
Providing clear, consistent updates to courts and legal partners about client progress
Presenting diversion options and community-based alternatives to support informed court decisions
Collaborating with courts, attorneys, jails, and providers to maintain diversion policies and practices
Creating and maintaining workflows, materials, and guidance that support program operations
Participating in team meetings, supervision, and ongoing program development activities
Reviewing program data, preparing reports, and using Lean or other improvement methods to strengthen service delivery

What we’re looking for:

Professionals with a master’s degree in criminal justice, social work, psychology, or human services
Minimum three years of professional experience in community mental health (non-inpatient)
Minimum two years of case management experience providing direct care support to at-risk clients in the community

A bachelor’s degree in criminal justice, social work, psychology, or human services
Minimum five years of professional experience in community mental health (non-inpatient)
Minimum five years of case management experience providing direct care support to at-risk clients in the community

A minimum of nine years of professional experience working in community mental health must be non-inpatient services. And concurrently, a minimum of five years of case management experience while providing direct care support and services to at-risk clients/patients in the community.

Preferred/desired experience and competencies:

Experience managing professional staff or leading a central business function such as centralized intake or diversion coordination
Knowledge of Washington criminal court processes, competency evaluation procedures, and county-specific variations
Experience working with behavioral health providers, housing programs, CPS, foster care licensing, or similar partners
Strong skills in motivational interviewing, de-escalation, and conflict resolution
Ability to design workflows, develop materials, and support program planning and evaluation
Understanding of person-centered planning, consumer choice, and self-direction
Ability to communicate clearly and inclusively with internal and external partners
Skill in gathering, analyzing, and interpreting data to support decision-making and continuous improvement

Completed applications will include

A letter of interest (up to two pages) specifically addressing the knowledge, skills, and experience you have related to the job and duties.
A current, chronological resume.
A minimum of three professional references with contact information.

If you have questions about the job posting number 06610, contact email at [email protected].

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

Relationship and Reporting Structure (Nepotism) Disclosure: If you are selected for hire, you must disclose whether you have a relative, household member, close friend, or romantic partner within your potential supervisory chain of command. DSHS has a Relationships and the Reporting Structure policy that prohibits nepotism and can be reviewed here (Download PDF reader)(Download PDF reader)(Download PDF reader). Applicants whose appointment would result in a prohibited reporting relationship are not eligible for appointment to that position.
E-Verify® is a registered trademark of the U.S. Department of Homeland Security

Apply Now

Refine Your Search

service navigator jobs in olympia, wa

DSHS BHHA Diversion Navigator

Eligibility Specialist

Enrollment Support Specialist

Enrollment Support Specialist

Diabetes Program Educator

Mental Health Professional - FPATH Forensic Program

Systems Navigator (SN) - JBLM, WA

Substance Use Disorder Professional- FPATH Program

Contact Center Representative I

Senior Identity and Access Management Engineer

Data and Systems Coordinator

Senior Identity and Access Management Engineer

Business Development Manager (Medical Device Manufacturing Facility Design)

Pharmacy Technician Hazardous Compounding

Physician 3-Gender Affirming Care- CE69-HQ

Enlisted Aviation Careers - Military Service

Business Account Manager

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