Your trusted partner in Health and Wellness, Summit Pacific is a vibrant and expanding public hospital district that operates a Critical Access Hospital with a Level IV trauma designation, three rural healthcare clinics, and a seven-day-a-week urgent care clinic. Our vision is “Through Summit Care, we will build the healthiest community in the Nation.” Our hospital is unique due to its size and accessibility. We pride ourselves on our ability to give patients quick access to a provider.
- Critical Access Hospital
- 24/7 Emergency Department
- Level II Cardiac Center
- Level III Stroke Center
- Level IV Trauma Care
To learn more about Summit Pacific, visit www.summitpacificmedicalcenter.org
Pay Range (depending on experience):
$59.75 - $88.13
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Job Summary
Plays a critical role in project coordination and collaboration between SPMC and Epic host site for projects involving Epic or technologies related to patient care or documentation. Integrates clinical knowledge and experience with computer and information science skills to provide comprehensive support for clinical applications. Serves as a technical expert and resource to optimize technology and related processes to improve patient care and employee/provider experience.
This is a fully on-site position. Candidates must be able to work on-site at our facility. Remote and hybrid work arrangements are not available for this role.
Job Duties and Responsibilities
1. Maintains expert-user knowledge of clinical systems and operations, including workflows, procedures and processes, to ensure that clinical systems and modules are deployed to maximum effect. Functions as a liaison between clinical staff, leadership, and business partners/vendors to facilitate clinical system implementations, support, maintenance, and upgrades. Works with caregivers, providers and vendors to improve workflows and to identify and implement customizations that foster more effective healthcare and business operations.
2. Responsible for direct interaction with leadership, providers, operations, and Information Technology including assisting with translating requirements that meet customer needs, regulatory compliance and patient safety and privacy.
3. Responsible for monitoring, triaging, assigning, and resolving end user submitted tickets. Submits and monitors tickets to host site for issues unresolvable onsite.
4. Participates in clinical informatics activities in support of interdisciplinary practice operations, decision-making, education, quality, and departmental maturity.
5. Actively participates in organizational committees as a clinical workflow subject matter expert and caregiver champion.
6. Develop training materials, job aids, and documentation for end users
7. Responsible for creating and maintaining project documentation for work efforts that include Informatics, tracking deliverables and escalating as needed. Collaborate with stakeholders, leadership and project resources to identify project objectives and relevant KPIs.
8. Creates a climate for mutual problem solving of identified issues and problems; coordinates improvement initiatives among users. Develops and maintains appropriate documentation and tools; develops and generates reports as needed.
9. Performs other related duties and special projects as assigned.
Organizational Responsibilities
In addition to the duties and responsibilities listed above, all employees are expected to support the Summit Pacific Medical Center mission, vision and values; comply with SPMC policies and procedures; and conduct themselves in an ethical, professional, respectful, and collaborative manner at all times.
Required Education and Experience
Graduation from an accredited school of nursing; BSN strongly preferred.
Five (5) years of direct patient care experience; experience in both acute and ambulatory care environments is ideal.
One year of experience working with clinical information systems as a functional or subject matter expert required; clinical informatics experience preferred.
Experience developing training content and teaching/training adult learners is preferred.
Required Licenses, Certifications and/or Registrations
Current and unrestricted Washington State RN license.
Epic certification required within 6 months of hire date.
Required Knowledge, Skills, Abilities
1. Working knowledge of the clinical healthcare environment and clinical information systems.
2. Advanced technology skills and ability to learn and master complex information systems, such as electronic health record systems, and related equipment. Proficient in the use of current technology, including Microsoft Office products.
3. Strong analytical and statistical skills and interpretive abilities to analyze data and make recommendations for improvement or changes.
4. Ability to cultivate effective partnerships and work in collaboration with providers, other health care professionals and support staff, and vendors. Strong leadership, facilitation, delegation, and coaching skills.
5. Professional and effective written and verbal communication skills. Ability to identify and employ communication strategies appropriate to the audience. Ability to maintain accurate documentation and records in a timely manner.
6. Ability to lead large and complex projects, coordinate work teams, and develop effective programs.
7. Ability to work independently performing a wide variety of assignments that require the use of independent judgment, systems-thinking, problem-solving, organization, and prioritization skills.
Physical Requirements
- Lifting < 10lbs: Occasional (10-30% of the time)
- Lifting 10-35lbs: Seldom (1-10% of the time)
- Lifting > 35lbs: Seldom (1-10% of the time)
- Carrying < 10lbs: Occasional (10-30% of the time)
- Carrying 10-35lbs: Seldom (1-10% of the time)
- Carrying > 35lbs: Seldom (1-10% of the time)
- Pushing/Pulling: Seldom (1-10% of the time)
- Sitting: Frequent (30-70% of the time)
- Standing: Frequent (30-70% of the time)
- Walking: Frequent (30-70% of the time)
- Bending/Stooping: Occasional (10-30% of the time)
- Crouching: Occasional (10-30% of the time)
Sensory Requirements
- Vision: Within normal range, with or without corrective devices
- Hearing: Within normal range, with or without corrective devices
- Speech: Within normal range, with or without corrective devices
FTE:
1
Work Shift:
Exempt Staff
Working Location:
Elma, Washington
Our uniquely designed benefits are here to support you and your family in staying well, growing professionally and achieving financial security!
We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.
Benefits offered by SPMC:
- Competitive Compensation
- Medical
- Prescription
- Dental (including Orthodontia)
- Vision
- Healthcare FSA and daycare FSA
- Daycare subsidized benefit
- Life Insurance
- Accidental Death and Dismemberment (AD&D)
- Short- and long-term disability
- Generous employer 403b match contributions for retirement
- 457 retirement account for additional funds
- Employee Assistance Program (EAP)
- Tuition reimbursement
- Smoking Cessation Assistance
- Employee Wellness Program
- Employee Committees to participate in such as Spirit Team
- Beautiful on-site gym for employees
- Instructor led fitness classes for employees, including Yoga, Kettlebells and Bootcamps
- Walking trails on site
- Summit Pacific is a vibrant and expanding nonprofit public hospital district serving east Grays Harbor County, Washington. Founded in 1982, Summit Pacific now operates three locations comprised of a critical access hospital, primary care clinics, an urgent care clinic and range of ancillary and specialty services.
- Far enough to have privacy and enjoy the small-town lifestyle, yet close enough to have the benefits of the city. There are many year-round recreational activities in and around Grays Harbor such as:
- Hiking/ walking trails – whether you’re looking for short easy walking trails or long hikes you can find many trails located either on site or just miles from Summit Pacific. There are many great hiking trails about an hour away at the Quinault Rainforest which is also the home of some of the largest trees in the world!
- Kayaking – There are many areas that are easily accessible and have beautiful views.
- Nature viewing – Multiple whale watching towers and tours, state parks, Olympic Game Farm (where you can feed the animals straight from your car)
- Fishing & Hunting – If you’re looking for areas to hunt/ fish or looking for guided tours this is a great area! Westport is just 42 miles away with many opportunities to catch or buy fresh fish off the docks!
- Other activities – Multiple museums, winery, arcades, rentable mopeds, Seabrook (vacation beach town), many areas to surf for experienced surfers and surfing lessons for those who want to learn.
- Nearby colleges – Grays Harbor College is a community college located in Aberdeen with other community colleges located in surrounding areas, as well as some state colleges and universities in other areas of WA state.
Summit Pacific Medical Center is an equal opportunity provider and employer that is committed to a policy of non-discrimination on the basis of race, sex, age, religion, color, national origin, ancestry, disability, marital status, arrest and court record, sexual orientation, and status as a covered veteran. This policy covers admission and access to, and participation in, treatment and employment in the hospital’s programs, activities, services, and employment.
This organization participates in E-Verify. E-Verify is a service that verifies authorization to work in the U.S. through the U.S. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA). For further information on E-Verify contact DHS at 1-888-464-4218.
