Reentry Support Navigator (HCPM/MPD) - Project
71106516
This is a project position funded through June 30th, 2028.
The salary advertised reflects the 2% General Wage Increase for employees on 7/1/2026.
This recruitment is posted continuously. Application review will begin on June 25th, 2026, and you are encouraged to submit your application materials as soon as possible. The hiring manager reserves the right to close the posting at any time once a selection has been made.
Someone would want this job if they are passionate about criminal justice reform and health equity, want to shape groundbreaking, award-winning statewide policies, and desire a flexible role that balances remote work with meaningful collaboration. Does that sound like you? Do you have supervisory or consultative experience in health services, social service, Medicaid or social security disability programs? Then this might be the right fit!
All HCA employees will apply an equity lens to their work, which may include but is not limited to all analyses of core business and processes.
About the division:
Medicaid Programs Division (MPD) works across the Heath Care Authority (HCA) and in partnership with the health care community and local, state, health care, and federal levels, to develop, and manage high -quality, evidence based, health care programs and purchases that enhance Apple Health (Medicaid) managed care. MPD is responsible for managed care implementation and alignment with fee -for-service.
About the position:
The Reentry Support Navigator (HCPM) is a subject matter expert, directly responsible for overseeing reentry initiative policies and procedures for the statewide reentry program. As the subject matter expert, this position is responsible for developing and writing policies and procedures; providing Medicaid business requirements for eligibility system changes; representing the agency to external stakeholders and governments, which may include Tribes, the Center for Medicaid and Medicare, Legislature, constituents and the client community; provide community and staff trainings, collaborate in comprehensive program design and development; administer contracts; perform program and contract monitoring; process claims; develop and maintain program guidance manuals and training materials; develop and conduct program training and make presentations; and support health related social needs.
This position is eligible to telework but is frequently required to report on-site to meet business need. The default assigned work location of all Health Care Authority (HCA) positions – both on-site and telework eligible positions – is within the State of Washington. This position reports to Olympia, WA. Frequency of onsite work will vary based on business and operational needs. All agency employees are required to report on-site in Olympia on their first and last days of employment to pick up and return state-issued equipment, regardless of telework status or location.
Required qualifications:
Qualifying candidates will meet one of the following criteria options:
Option 1:
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A master’s degree from an accredited college with a major study in public health, public administration, business administration, social work or closely related field
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Three (3) years supervisory or consultative experience in health services, social service, Medicaid or social security disability programs.
Option 2:
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Nine (9) years total experience supervisory or consultative experience in health services, social service, and Medicaid programs.
Option 3:
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One (1) year as a Health Care Program Specialist.
Required competencies:
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The ability to take action to learn and grow.
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The ability to take action to meet the needs of others.
Preferred qualifications:
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Work independently with limited supervision, utilizing available tools and resources to complete work assignments accurately and on time.
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Communicate and work effectively with a broad range of stakeholders with input and influence on program design and policy, including HCA and other state agencies, local government, federal government, non-profit and advocacy groups, contractors, and other entities.
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Oversee and manage multiple, diverse assignments, track progress and achieve deadlines.
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Develop program materials that are accurate, clear, concise, and comply with the agency’s communication and style guide standards.
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Complete analysis and make recommendations, including formal written reports and presentations, and informal program improvements.
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Envision and develop program improvements, implement improvements and monitor for effectiveness.
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A working knowledge of Washington State governmental structure and function of division, especially Medicaid policies, procedures, and services to ensure appropriate Medicaid services to participants of the division’s programs.
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Considerable working knowledge of state and federal laws, regulations, and procedures that relate to Medicaid, health care reform and delivery of medical programs.
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Considerable experience with software programs including work processing, spreadsheets, databases, and flow charts.
How to apply:
Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions below may lead to disqualification. To apply for this position, you will need to complete your profile which includes three professional references and attach in separate files:
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A cover letter that specifically addresses how you meet the qualifications for this position
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Current resume
To take advantage of veteran preference, please do the following:
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Attach a copy of your DD214 (Member 4 long-form copy), NGB 22, or USDVA signed verification of service letter.
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Please black out any PII (personally identifiable information) data such as social security numbers. Include your name as it appears on your application in careers.wa.gov.
About HCA:
Functioning as both the state's largest health care purchaser and its behavioral health authority, the Washington State Health Care Authority (HCA) is a leader in ensuring Washington residents have the opportunity to be as healthy as possible.
There are three pillars of our work: Apple Health (Medicaid); the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) programs; and behavioral health and recovery. Under these pillars, HCA purchases health care, including behavioral health treatment for more than 2.7 million Washington residents and provides behavioral health prevention, crisis, and recovery supports to all Washington residents.
What we have to offer:
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Meaningful work with friendly co-workers who care about those we serve Voices of HCA
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A clear agency mission that drives our work and is person-centered HCA's Mission, Vision & Values
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A healthy work/life balance, including alternative/flexible schedules and mobile work options.
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A great total compensation and benefit package WA State Government Benefits
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A safe, pleasant workplace in a convenient location with restaurants, and shopping nearby.
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And free parking!
Notes:
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment.
HCA is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. HCA has five employee resource groups (ERGs). ERGs are voluntary, employee-led groups whose aim is to foster a diverse, inclusive workplace aligned with HCA’s mission. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Studies have shown women, racial and ethnic minorities, and persons of disability are less likely to apply for jobs unless they feel they meet every qualification as described in a job description. Persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are also encouraged to apply. If you have any questions about the required qualifications or how your experience relates to them, please contact us at [email protected]. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact Angelic Matthews at [email protected]
The Washington State Health Care Authority (HCA) is an E-Verify employer. All applicants with a legal right to work in the United States are encouraged to apply.
E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
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