Posting Type: Closed Competitive
Work Type: Full-Time
Nature of Work: Human Resources Technician I is the second level in the Human Resources class series and involves technical and administrative work in the City Human Resources Department. Work includes developing and validating examination materials, implementing recruitment and selection processes, overseeing the processing of benefit claims, assisting with workers’ compensation claims, conducting job studies and job analyses, creating and amending classification descriptions, conducting and responding to salary and benefit surveys, and processing of all personnel changes including hiring, transfers, promotions, terminations, and other changes. Work is performed with considerable independence; however, general supervision is received from an assigned supervisor.
Education and Experience: The knowledge, skills, and abilities may be acquired through, but are not limited to, the following combination of education and/or experience.
1) Bachelor's degree AND One (1) year of experience in one of the following areas: conducting salary and benefits surveys, administering benefits, processing workers’ compensation claims, preparing and revising classification descriptions, constructing and validating employment examinations, developing and conducting formal training sessions, processing personnel actions, or administering recruitment and training programs. OR 2) Equivalent combination of education and experience
Special Qualifications: Must be able to transport oneself or coordinate transportation to work sites throughout the City during the course of the work day.
Pay Range: $64,667.20 with step increases to $91,478.40 Annually
Benefits: Forty-hour work week. Paid leave per year: twelve days vacation; five days management; fifteen days sick; and fifteen holidays. Employee’s group health insurance, including major medical, vision, and dental, for individual or family. Defined benefit pension plan, plus Social Security, and more. See hr.cityofomaha.org for detailed information.
Who Can Apply: Applicants for a closed competitive posting are required to meet the following: Candidates must be a current or former City of Omaha employee in any of the following categories: Part-time, Seasonal, Classified, Unclassified, or Probationary, who has worked, at the time of application, at least 1,040 cumulative hours within the last 5 years and has been employed by the City at sometime within the last 18 months and who meets the qualifications as set forth in the posting.
How to Apply: Completed City of Omaha employment applications must be submitted using the online application from the City website. It is the sole responsibility of the applicant to check and ensure that any and all required application materials and supplemental forms are received by the City of Omaha Human Resources Department by the stated deadline. You may confirm receipt of any materials and forms by contacting the Human Resources Department. If the materials are not received in the Human Resources Department by the stated deadline, they will not be considered. There will be no exceptions to this rule.
Examination Information: The examination will consist of a structured interview, which will be scheduled at a later date. The structured interview is designed to assess job-related knowledge, skills, and abilities for this position. The final eligibility list will be assembled from those candidates achieving a passing score of 60% on the structured interview (100% weight).
Veteran Points: Not applicable to this posting.
Required Knowledge, Skills, and Abilities:
- Knowledge of general office procedures.
- Knowledge of business English, spelling, grammar, and punctuation.
- Knowledge of the principles and practices of public personnel administration and personnel management, the structure and functions of municipal government, and the principles and practices of the occupations associated with municipal employment.
- Knowledge of the modern techniques used in classification, pay administration, training, recruitment, retirement, performance appraisal, screening and hiring candidates, benefits, and federal, state, and local laws regarding human resources.
- Knowledge of interviewing techniques and procedures and basic statistical concepts and methods as applied to personnel testing, compensation, and record keeping.
- Knowledge of and ability to operate a computer or other technology using standard or customized computer or systems software applications appropriate to the assigned tasks.
- Knowledge of insurance principles and concepts.
- Skill in communicating, both orally and in writing, in order to train employees, deliver presentations, and respond to policy and procedure questions.
- Ability to perform assignments with accuracy and attention to detail.
- Ability to make decisions, recognizing precedents, best practices, and employment-related laws and regulations.
- Ability to perform basic mathematical computations to include addition, subtraction, multiplication, and division.
- Ability to interpret and explain personnel rules, policies, and practices.
- Ability to prepare clear, concise, and organized business correspondence and reports; and to organize, compile, and maintain confidential departmental records.
- Ability to communicate effectively in order to respond to policy and procedure questions.
- Ability to use tact and diplomacy when interacting with City employees, members of the general public, and others.
- Ability to adhere to all City of Omaha Human Resources policies, executive orders, and ordinances.
- Ability to maintain confidentiality.
- Ability to understand oral or written instructions.
- Ability to adhere to safety policies, procedures, and guidelines.
- Ability to learn and adapt to advances in computer and electronics device technology and software.
- Ability to establish and maintain effective working relationships with fellow employees and members of the general public.
- Ability to sit continuously; to stand and walk frequently; and to reach, bend, stoop, push, and pull occasionally.
- Ability to move objects weighing up to twenty (20) pounds of force occasionally, to use up to ten (10) pounds of force frequently, and to use lesser amounts of force continuously.
Essential Functions: Any one position may not perform all of the duties listed, nor do the listed examples include all of the duties that may be performed in positions allocated to this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
- Explains general personnel policies and practices to employees and the public.
- Maintains regular job attendance in accordance with a schedule established for the position by the supervisor.
- Performs other related duties as assigned or as the situation dictates within the scope of this classification.
- The following essential functions are specific to the designated division:
- Employment Division:
- Develops recruiting plans with hiring managers to meet departmental needs and attain quality applicant flow.
- Act as a liaison between the City and job applicants, especially for positions that are hard to fill and/or require special qualifications.
- Designs, constructs, and validates examination materials and procedures, administers and evaluates examinations, compiles scores and rankings, develops and participates in panel interviews, conducts feedback sessions, and develops and administers performance testing for candidates.
- Participates in the development and administration of testing activities.
- Explains employment personnel policies, procedures, and programs to City employees and the public and explains test results to applicants seeking feedback and resources to improve their results.
- Works with outside vendors to develop and coordinates the hiring of police and fire recruit classes from the posting and testing process through the pre-employment process.
- Develops and presents training programs and activities for all employees to include assessment center training, management training, HR software program end-user training, career development, skill building exercises, and employee assistance.
- Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers. Develop individualized and group training programs that address specific business needs. Implement effective and purposeful training methods. Create a curriculum to facilitate strategic training based on the City’s goals.
Conditions of Employment: Candidates must provide proof of U.S. citizenship, permanent residence, or authorization to work without sponsorship. The City of Omaha reserves the right to conduct pre-employment inquiries or evaluations of candidates for employment as it deems appropriate for the particular position. Pre-employment inquiries may include, without limitation: verification of employment history and educational attainment; review of driving, credit, and criminal convictions; hearing, drug, functional capacity, psychological, vision, and medical tests; and/or any other relevant background information deemed appropriate to determine the suitability of the applicant for the position. Failure to provide the information requested in the application and hiring process in a truthful, timely, accurate, and complete manner may result in disqualification, revocation of a conditional offer of employment, or termination.
Reasonable Accommodation: The City of Omaha does not discriminate on the basis of disability. If you need a disability-related accommodation during the job application or selection process, advise the Human Resources Department at least 48 hours prior to the need by emailing [email protected].
For a complete description of this job classification, visit hr.cityofomaha.org
Contact Points:
City of Omaha Human Resources Department
1819 Farnam St, Suite 506
Omaha, NE 68183
Phone: (402) 444-5300
Fax: (402) 444-5314
Website: hr.cityofomaha.org
Email: [email protected]
