Top 562 Client service associate Jobs in Omaha, Ne

Client Service Associate
Coverys —Omaha, NE
- $45,420 - $65,550 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
Client Service Liaison
University of Nebraska Medical Center —Omaha, NE
- $22.12 - $33.17 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Customer Success Associate
Orion Advisor Solutions —Omaha, NE
- $20.67 - $29.57 an hour
- Full-time
- Hybrid work
- Salesforce
- Office
- High school diploma or GED
- Paid parental leave
- Loan repayment program
Client Service Associate (Mailroom & Office Services)
SPS North America —Omaha, NE
- Part-time
- Clean driving record
- Ability to walk for extended periods
- Computer literacy
- Health savings account
- Disability insurance
3d
Client Service Associate
Edelman Financial Engines, LLC —Omaha, NE
- $54,000 - $65,000 a year
- Mid-level
- Office
- Bachelor's degree
Quick Apply
Platform Support Associate
Orion Advisor Solutions —Omaha, NE
- $20.67 - $29.57 an hour
- Full-time
- Hybrid work
- Salesforce
- Office
- High school diploma or GED
- Paid parental leave
- Loan repayment program
APPOINTMENT COORDINATOR
H&H Automotive LLC —Omaha, NE
- $50,000 - $100,000 a year
- Online Application
- Pass drug screening
- Office
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
Research Associate — Workplace Science
Gallup —Omaha, NE
- $90,000 - $110,000 a year
- Hybrid work
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Project Manager
Detego Health —Omaha, NE
- $65,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Agile
- Health insurance
- Dental insurance
Quick Apply
Litigation Specialist
BQ & Associates —Omaha, NE
- Full-time
- Microsoft Word
- Background check
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
7d
Graphic Designer
Insurance Agency Marketing Services, Inc —Elkhorn, NE
- $48,000 - $58,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
Flex Truck Driver - CDL Class A - Penske Logistics
Penske Truck Leasing and Logistics —Omaha, NE
- $120,000 a year
- Full-time
- Dealership
- Customer service
- Ability to walk for extended periods
- AD&D insurance
- Paid holidays
Commissioning Manager
Thermo Systems LLC —Omaha, NE
- $105,000 - $160,000 a year
- Full-time
- Hybrid work
- Engineering
- 3 years
- Travel
- Health insurance
- Dental insurance
Quick Apply
Day & Evening Reporting Specialist
Omni Inventive Care —Omaha, NE
- From $19 an hour
- Weekends as needed
- CPR Certification
- High school diploma or GED
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
Survey Technician Omaha, NE
Blew & Associates, P.A. —Omaha, NE
- $70,000 - $95,000 a year
- Overtime
- Construction site
- Research
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
Founding Partner Veterinarian -Omaha
Livewell Animal Urgent Care of Boys Town —Omaha, NE
- $150,000 - $170,000 a year
- Full-time
- Mid-level
- Residential
- Surgery
- Relocation assistance
- Health insurance
Quick Apply
Flex Truck Driver - Class A - $3500 Retention Bonus - Penske Logistics
Penske Truck Leasing and Logistics —Omaha, NE
- $120,000 a year
- Full-time
- Dealership
- Customer service
- Ability to walk for extended periods
- AD&D insurance
- Paid holidays
Associate Attorney- Relocation Required
Parnall Law —Omaha, NE
- $200,000 - $400,000 a year
- Full-time
- 5 years
- Senior level
- Paid holidays
- Disability insurance
Quick Apply
Sonographer - General and Vascular
TridentCare —Omaha, NE
- $40 - $50 an hour
- Full-time
- Background check
- Current TB test
- Nursing home
- Paid holidays
- Disability insurance
AutoCAD Designer
GAS Global Services —Omaha, NE
- $22 - $30 an hour
- Overtime
- Construction site
- Engineering
- Mid-level
Quick Apply

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client service associate jobs near omaha, ne

Client Service Associate

Coverys -
Omaha, NE

Apply Now

Job Details

Full-time
$45,420 - $65,550 a year

Qualifications

Microsoft Excel
Customer relationship building
Microsoft Outlook
Employee relationship building
High school diploma or GED

Full Job Description

The Client Service Associate is key to providing excellent customer service and meeting our policyholders’ and agents' needs. The Client Service Associate is responsible for responding to, documenting, and resolving various types of inquiries (policies, claims, billing, etc.) from clients and agents in an efficient, professional, and accurate manner. This includes communication to and from a variety of sources, e.g., telephone calls and other incoming correspondence and communication sources.

Essential Duties & Responsibilities

Provide prompt, accurate, and friendly customer service.
Resolve routine, complex, and unique questions/issues from insurance clients and agents.
Respond to client complaints with empathy, providing appropriate solutions, and appropriately escalating customer dissatisfaction.
Follow communication procedures, guidelines, and policies.
Ensure facilitation of first encounter resolution and client satisfaction on all transactions handled.
Actively participate in team onboarding and ongoing training and education activities.
Share training and education knowledge and expertise with team members.
Employ probing questions and actively listen to client issues or questions, showing interest and compassion and displaying empathy.
Demonstrate accuracy in processing changes to client policies based on the information provided and identify opportunities to educate clients and agents on Coverys and/or opportunities to utilize self-service (if applicable).
Maintain working knowledge of insurance policies and related processes and procedures.
Understand and respond to requests regarding marketing materials and other company related documentation and resources. Ability to respond to and clarify/explain information and follow-up.
Remain current and knowledgeable on new marketing campaigns in order to respond appropriately to marketing related inquiries using all available resource tools.
Foster strong collaborative relationships both internally and externally to maintain a high level of client servicing.
Utilize systems and technology to complete account management tasks, including documentation of all client interactions into the appropriate databases.
Troubleshoot client technical issues (e.g. password reset).

Education, Requirements & Competencies

High school or equivalent (Required). College degree preferred, but not required.
Prior experience/success in customer service, call center or insurance preferred.
Excellent communication skills: verbal, written, and listening.
Self-motivated, reliable, energetic, well-spoken and goal-oriented mindset.
Strong aptitude for learning.
Strong organizational and time management skills. Ability to multi-task.
Ability to work in a fast-paced environment.
Excellent problem-solving skills and attention to detail.
Ability to effectively and efficiently navigate through multiple programs/systems/screens while on a client call.
Flexibility – willing and able to work outside of regular business hours, should the need arise.
Basic knowledge of Microsoft Office (Excel, PowerPoint, Word, Outlook).
People-oriented relationship-building skills (empathy, responsive, patient, conscientious).
Excellent interpersonal skills and the ability to build relationships with your clients, team, and colleagues throughout the organization.
Strong team orientation and client-focus.

The base salary range for this role is $45,420 - $65,550. Individual compensation packages are based on a variety of factors that are unique to each candidate including geographic location, skill set, experience, qualifications and education.

If you're a caring and customer focused individual who enjoys working with passionate team members, Coverys is the right company for you!

Apply Now

Refine Your Search

client service associate jobs in omaha, ne

Client Service Associate

Client Service Liaison

Customer Success Associate

Client Service Associate (Mailroom & Office Services)

Client Service Associate

Platform Support Associate

APPOINTMENT COORDINATOR

Research Associate — Workplace Science

Project Manager

Litigation Specialist

Graphic Designer

Flex Truck Driver - CDL Class A - Penske Logistics

Commissioning Manager

Day & Evening Reporting Specialist

Survey Technician Omaha, NE

Founding Partner Veterinarian -Omaha

Flex Truck Driver - Class A - $3500 Retention Bonus - Penske Logistics

Associate Attorney- Relocation Required

Sonographer - General and Vascular

AutoCAD Designer

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