Top 295 Client support specialist Jobs in Omaha, Ne

Support Team Specialist
FireSprint —Omaha, NE
- From $18 an hour
- Full-time
- Customer service
- Research
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Family Care Coordinator (Foster Care Specialist)
Apex Family Care —Omaha, NE
- From $45,700 a year
- Full-time
- Background check
- Clean driving record
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Employment Specialist
Community Alliance —Omaha, NE
- Full-time
- Clean driving record
- Driver's License
- Bachelor's degree
Quick Apply
6d
Day & Evening Reporting Specialist
Omni Inventive Care —Omaha, NE
- From $19 an hour
- Weekends as needed
- CPR Certification
- High school diploma or GED
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
Peer Support Specialist
Community Alliance —Omaha, NE
- Full-time
- High school diploma or GED
- Driver's License
- Bachelor's degree
Quick Apply
Client Support Specialist II
Farm Family —Omaha, NE
- Overtime
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
SCITLS Client Services Support Specialist
General Dynamics Information Technology —Offutt AFB, NE
- $28.05 - $37.95 an hour
- Full-time
- 7 years
- Mid-level
- High school diploma or GED
- Paid holidays
- 401(k) matching
Overnight Client Support Specialist
Midlands Testing Services Inc. —Omaha, NE
- From $21 an hour
- Overnight shift
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
8d
Client Support Specialist - Technical
Intercontinental Exchange Holdings, Inc. —Omaha, NE
- Full-time
- Mid-level
- Windows
- Bachelor's degree
Client Support Specialist - Mortgage
Intercontinental Exchange Holdings, Inc. —Omaha, NE
- Full-time
- Microsoft Excel
- Mid-level
- Communication skills
Intake Specialist
Paul Davis Restoration of Omaha, NE —Omaha, NE
- $18 - $22 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Patient Support Specialist
Total Respiratory & Rehab —Omaha, NE
- Overtime
- Background check
- Microsoft Outlook
- Ability to walk for extended periods
Quick Apply
Revenue Support Specialist
Signal —Omaha, NE
- $24 an hour
- Overtime
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
Quick Apply
Autism Support Specialist (RBT) – Impactful Career Opportunity - Omaha, NE
Heartland ABA —Omaha, NE
- $21 - $30 an hour
- Part-time
- No experience needed
- Children
- Home Health
- Paid training
- On-the-job training
Quick Apply
Litigation Specialist
BQ & Associates —Omaha, NE
- Full-time
- Microsoft Word
- Background check
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
14d
Lead Youth Care Specialist
Child Saving Institute —Council Bluffs, IA
- 18 years or older
- Basic math
- Mid-level
Entry Level Financial Professional
Equitable Advisors —Omaha, NE
- $31,500 - $125,000 a year
- Full-time
- Background check
- Bachelor's degree
- US work authorization
- Employee stock purchase plan
- Disability insurance
Quick Apply
Accounting Specialist
Gallup —Omaha, NE
- $75,000 - $85,000 a year
- 5 years
- Office
- Finance
- Health insurance
- Dental insurance
Inside Sales Specialist
Radio Engineering Industries, Inc. —Omaha, NE
- Weekends as needed
- Marketing
- Mid-level
- Office
Quick Apply
9d
B2B Sales Specialist
Pillar Strength Group LLC —Nebraska
- $83,000 - $135,000 a year
- 8 hour shift
- Background check
- Travel
- Entry level
- Employee stock purchase plan
- Flexible schedule
Quick Apply

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client support specialist jobs near omaha, ne

Support Team Specialist

FireSprint -
Omaha, NE

Quick Apply

Job Details

Full-time
From $18 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Written communication
Customer communication
Phone communication
Customer service
High school diploma or GED
Attention to detail
Computer skills
Productivity software
Customer information system software

Full Job Description

Position Overview: The Support Team Specialist plays a vital role in ensuring a positive and seamless experience for FireSprint’s resellers. This role is responsible for assisting resellers with their inquiries, managing order details, and ensuring smooth communication between resellers and internal teams. The Support Team Specialist supports the Support Team Manager in maintaining high levels of reseller satisfaction and retention.

Key Responsibilities:

Reseller Support and Communication
Serve as the first point of contact for reseller inquiries, providing prompt and professional responses.
Assist resellers with product information, order statuses, and issue resolution.
Proactively communicate updates and changes to resellers that may affect their orders.
Identify and troubleshoot and follow up on order-related issues to ensure reseller satisfaction.
Escalate complex issues to the Support Team Manager or relevant teams as necessary.
Reseller Retention and Reactivation
Utilize email and outbound calls to reconnect and reengage with resellers who have not placed recent orders.
Research and connect with past resellers to develop relationships and reactivate.
Reseller Education
Assist resellers in understanding product options and selecting the best solutions for their needs.
Share resources such as guides, FAQs, and training materials to empower resellers.
Provide guidance on best practices for ordering and working with FireSprint.
Order Management
Ensure accuracy in order details and manage updates or changes as needed.
Collaborate with production, shipping, and other internal teams to ensure timely delivery of orders.
Track orders through the production process and provide regular updates to resellers.
Administrative Support
Maintain accurate records and order information in the company’s system.
Generate and distribute reports related to reseller interactions and order statuses.
Support the Support Team Manager in team coordination and reseller engagement initiatives.
Continuous Improvement
Identify opportunities to enhance support team workflows and minimize manual intervention.
Provide feedback and suggestions to improve processes and reduce errors.

Key Skills and Qualifications:

Required Skills:
Strong communication and interpersonal skills.
Excellent organizational skills and attention to detail.
Ability to manage multiple tasks and prioritize effectively.
Proficiency in office software and customer relationship management (CRM) tools.
Education and Experience:
High school diploma or equivalent (required); Bachelor’s degree in Business, Communications, or a related field (preferred).
1-2 years of experience in customer service, client success, or a similar role.

Performance Metrics:

Reseller satisfaction scores and feedback.
Accuracy and timeliness of order updates and issue resolution.
Effectiveness in supporting the Support Team Manager and internal teams.

Core Values Alignment: The Support Team Specialist must embody and champion FireSprint’s core values:

Improve Relentlessly
Learn It & Teach It
Own Your Growth
Empower Each Other
Show Up & Execute

Reports To: Support Team Manager

About FireSprint: FireSprint is a trade-only printer dedicated to empowering growth for its clients and team members. With a focus on quality, innovation, and exceptional service, FireSprint is a trusted partner in the graphics communication and promotional products industries.

This job description is intended to provide a general overview of the responsibilities and requirements for the Support Team Specialist role. It is not an exhaustive list of all duties, responsibilities, or qualifications required for the position.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

client support specialist jobs in omaha, ne

Support Team Specialist

Family Care Coordinator (Foster Care Specialist)

Employment Specialist

Day & Evening Reporting Specialist

Peer Support Specialist

Client Support Specialist II

SCITLS Client Services Support Specialist

Overnight Client Support Specialist

Client Support Specialist - Technical

Client Support Specialist - Mortgage

Intake Specialist

Patient Support Specialist

Revenue Support Specialist

Autism Support Specialist (RBT) – Impactful Career Opportunity - Omaha, NE

Litigation Specialist

Lead Youth Care Specialist

Entry Level Financial Professional

Accounting Specialist

Inside Sales Specialist

B2B Sales Specialist

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