Top 127 Retention representative Jobs in Omaha, Ne

Driver Onboarding and Relations Specialist
Werner —Omaha, NE
- Mid-level
- Communication skills
- Employee stock purchase plan
- Health insurance
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11d
Operations Specialist
Midlands Choice —Omaha, NE
- Full-time
- Hybrid work
- Background check
- Customer service
- HIPAA
- Paid training
- Health savings account
Quick Apply
Regional Director of Brand Services
Cobblestone Hotels —Omaha, NE
- From $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
- Health insurance
- Dental insurance
Quick Apply
Sales Consultant - Automotive
Gregg Young Omaha —Omaha, NE
- $80,000 - $120,000 a year
- Full-time
- Dealership
- Mid-level
- Driver's License
- Paid training
- Health savings account
Quick Apply
Quality Flex Technician
Compana Pet Brands —Omaha, NE
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
10d
Leasing & Marketing Team Leader
Cardinal Group Companies —Omaha, NE
- Weekends as needed
- Computer literacy
- Writing skills
- High school diploma or GED
Truck Driver - CDL Class A - Penske Logistics
Penske Truck Leasing and Logistics —Omaha, NE
- $65,520 a year
- Full-time
- Customer service
- Ability to walk for extended periods
- DOT physical examination
- AD&D insurance
- Paid holidays
Flex Truck Driver - CDL Class A - Penske Logistics
Penske Truck Leasing and Logistics —Omaha, NE
- $120,000 a year
- Full-time
- Dealership
- Customer service
- Ability to walk for extended periods
- AD&D insurance
- Paid holidays
Flex Truck Driver - Class A - $3500 Retention Bonus - Penske Logistics
Penske Truck Leasing and Logistics —Omaha, NE
- $120,000 a year
- Full-time
- Dealership
- Customer service
- Ability to walk for extended periods
- AD&D insurance
- Paid holidays
Senior Product Manager
Werner —Omaha, NE
- Office
- Master's degree
- Analysis skills
- Employee stock purchase plan
- Health insurance
Quick Apply
10d
Driver Onboarding and Relations Specialist
Werner Enterprises —Omaha, NE
- Full-time
- Mid-level
- Communication skills
- Employee stock purchase plan
- Disability insurance
11d
Call Center Customer Service Representative
Complete Call Solutions —Omaha, NE
- Computer literacy
- Writing skills
- High school diploma or GED
Quick Apply
Shuttle Driver (Non-CDL)
Metropolis Technologies —Omaha, NE
- $17.68 an hour
- Full-time
- Clean driving record
- Experience working with individuals with disabilities
- Basic math
- Disability insurance
- Health insurance
Lock Box Operations Program Associate I
First Interstate Bank —Bellevue, NE
- Overtime
- Computer literacy
- HIPAA
- Research
- Paid holidays
- Paid time off
8d
Organizational Development and Learning Manager
Food Bank for the Heartland —Omaha, NE
- Full-time
- Hybrid work
- Research
- 3 years
- Bachelor's degree
- 403(b) matching
- AD&D insurance
Quick Apply
1d
Leasing Professional
BROADMOOR MANAGEMENT —Omaha, NE
- $20 - $24 an hour
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
8d
Route Sales Professional Extra
Bimbo Bakeries USA —Omaha, NE
- $50,000 - $60,000 a year
- Clean driving record
- Merchandising
- DOT physical examination
- Health insurance
- Dental insurance
Writer/Editor
Applied Underwriters —Omaha, NE
- Full-time
- Mid-level
- Bachelor's degree
- Paid training
- Paid holidays
Quick Apply
Studio Coach - Omaha, NE
Weight Watchers —Omaha, NE
- $15 - $21 an hour
- Part-time
- Hybrid work
- Sales
- Travel
- Teaching
- Flexible schedule
Quick Apply
ELL Instructor
Latino Center of the Midlands —Omaha, NE
- $22 an hour
- Part-time
- Classroom
- Spanish
- Microsoft Excel
- On-the-job training
Quick Apply

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retention representative jobs near omaha, ne

Driver Onboarding and Relations Specialist

Werner -
Omaha, NE

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Job Details

11 days ago

Benefits

Employee stock purchase plan
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Employee relationship building

Full Job Description

The Driver Onboarding and Relations Specialist will collaborate with Werner drivers to ensure an excellent driver experience from the day they are assigned to a transportation manager. This role develops and executes a personalized welcome and onboarding process, providing a single, reliable point of contact for new drivers during their crucial first 30 days with Werner. The Specialist will provide live support to drivers, resolve issues, enhance communication, and build strong, first impressions to increase driver retention. This role will provide additional follow-up calls after 14 and 30 days to ensure the driver feels comfortable with the transportation manager, onboarding is complete, and the driver is ready to transition fully to the operations team. This role will also possess the autonomy to problem solve various issues and make decisions regarding equipment, pay and safety related matters.

Job Responsibilities

Warm Welcome & Culture Enforcement: Execute the initial onboarding process by welcoming new drivers to the team, promoting a positive and inclusive culture, and ensuring they feel included & supported from day one.
Liaison & Support: Act as a primary liaison between the driver and other departments to identify and resolve issues, answer questions, and provide assistance via any necessary form of communication.
Action Planning: Assist in developing action plans with the driver, appropriate departments, and the oversight committee to ensure concerns are fully resolved.
Follow-Up & Retention: Conduct follow-up calls with every driver after their first 14th & 30th days to assess their experience and assist with any initial challenges. Timely follow-up with any driver or reporting associate referred to another department to ensure needs are met.
TM Handoff: Provide a warm introduction and verbal handoff to the driver's new Transportation Manager (TM) following a detailed overview of their specific fleet.
Process Improvement: Assist with new process developments and training initiatives designed to improve the driver experience and increase retention.

Knowledge, Skills, and Abilities

Personal Skills - Empathy, helpfulness, de-escalation, positive demeanor, situational negative to positive.
Problem Resolution: Excellent listening and quick, logical decision-making skills with a focus on resolving issues at the source.
Communication: Ability to communicate in a respectful and professional manner with the ability to relate to individuals at all levels.
Industry Knowledge: Preferred transportation or fleet management experience (specifically within the truckload industry). Ability to quickly acclimate to Werner policies and procedures.
Technical Skills: Proficiency in office database systems, PC operation, and relevant communication tools.
Experience: Fleet management, customer service, driver management, and communication is preferred.

We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones. This position is eligible for benefits, which include medical, dental and vision plans. We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.

By clicking “Submit” you are expressly consenting to our Privacy Policy (available at https://www.werner.com/privacy-policy/) and to Werner Enterprises, Inc., its representatives, and affiliates (“Werner”) contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy. All information collected will be handled and retained as explained in the Privacy Policy.

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Refine Your Search

retention representative jobs in omaha, ne

Driver Onboarding and Relations Specialist

Operations Specialist

Regional Director of Brand Services

Sales Consultant - Automotive

Quality Flex Technician

Leasing & Marketing Team Leader

Truck Driver - CDL Class A - Penske Logistics

Flex Truck Driver - CDL Class A - Penske Logistics

Flex Truck Driver - Class A - $3500 Retention Bonus - Penske Logistics

Senior Product Manager

Driver Onboarding and Relations Specialist

Call Center Customer Service Representative

Shuttle Driver (Non-CDL)

Lock Box Operations Program Associate I

Organizational Development and Learning Manager

Leasing Professional

Route Sales Professional Extra

Writer/Editor

Studio Coach - Omaha, NE

ELL Instructor

I want to receive the latest job alert for retention representative in omaha, ne

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