Top 110 Director of customer experience Jobs in Omaha Ne

Director, Digital Commerce and Customer Experience
Nebraska Furniture Mart —Omaha, NE
- Full-time
- Hybrid work
- Marketing
- Merchandising
- Office
- Paid holidays
- Disability insurance
Quick Apply
Director, Digital Commerce and Customer Experience
Nebraska Furniture Mart —Omaha, NE
- Full-time
- Hybrid work
- Marketing
- Merchandising
- Office
- Paid holidays
- Disability insurance
Quick Apply
Director, Digital Commerce and Customer Experience
Nebraska Furniture Mart —Omaha, NE
- Full-time
- Hybrid work
- Marketing
- Merchandising
- Office
- Paid holidays
- Disability insurance
Quick Apply
Director, Digital Commerce and Customer Experience
Nebraska Furniture Mart —Omaha, NE
- Full-time
- Hybrid work
- Marketing
- Merchandising
- Office
- Paid holidays
- Disability insurance
Quick Apply
Safety Director
McKinnis Roofing & Sheet Metal —Blair, NE
- Full-time
- CPR Certification
- Management
- Construction site
- Paid holidays
- Health insurance
Quick Apply
Aquatics Assistant Director
Jewish Community Center Omaha —Omaha, NE
- $45,000 - $55,000 a year
- Weekends as needed
- Background check
- CPR Certification
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
Director of Donor Engagement & Pipeline Development
Children's Nebraska —Omaha, NE
- Full-time
- 7 years
- Marketing
- Merchandising
8d
Automotive Finance Director
EasyCare Recruiting —Omaha, NE
- Full-time
- Sales
- Dealership
- 3 years
Quick Apply
10d
Assistant Director of Nursing (ADON) (Registered Nurse/RN) $5,000 Sign-On Bonus
Life Care Center of Omaha —Omaha, NE
- Full-time
- CPR Certification
- Nursing
- RN License
- Paid holidays
- Disability insurance
Quick Apply
7d
Director of Sales (Utility Products)
Stella-Jones Corporation —Nebraska
- Full-time
- 5 years
- Bachelor's degree
- Travel
- AD&D insurance
- Disability insurance
Director of Procurement
WoodmenLife —Omaha, NE
- $110,000 - $170,000 a year
- Full-time
- Hybrid work
- Customer service
- ERP systems
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Associate Director of Events
Werner Enterprises —Omaha, NE
- Full-time
- 8 years
- Bachelor's degree
- Organizational skills
- Employee stock purchase plan
- Disability insurance
AVP, Head of Strategy, Portfolio & CX
Pacific Life Insurance Company —Omaha, NE
- $190,000 - $225,000 a year
- Full-time
- Hybrid work
- Office
- Finance
- Analysis skills
- Paid parental leave
- Paid holidays
Quick Apply
10d
Director of Business Development - Bellevue, NE
Veterans United Home Loans —Bellevue, NE
- Full-time
- Sales
- Customer service
- Mid-level
Quick Apply
3d
Associate Director of Workforce Programs
Iowa Western Community College —Council Bluffs, IA
- $55,000 - $62,000 a year
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Health savings account
- Health insurance
Director Technology, Contact Center (onsite, Omaha NE)
First National Bank of Omaha —Omaha, NE
- $136,655 - $232,313 a year
- Email
- 5 years
- Office
- Bachelor's degree
- Health savings account
- Disability insurance
National Program Director, Public Health, Clinical Solutions & Licensing
American Heart Association —Omaha, NE
- $135,000 - $145,000 a year
- Full-time
- 8 years
- Bachelor's degree
- Fair chance
- Wellness program
- Paid holidays
1d
Director, TPA Vendor Relations
WoodmenLife —Omaha, NE
- $110,000 - $170,000 a year
- Full-time
- Hybrid work
- 7 years
- Writing skills
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
13d
Director, Individual Segment Strategy
First National Bank of Omaha —Omaha, NE
- $97,774 - $166,216 a year
- Email
- Hybrid work
- Writing skills
- Office
- Finance
- Health savings account
- Disability insurance
Director Enterprise Asset (On Site)
Father Flanagan's Boys' Home —Omaha, NE
- Full-time
- Customer service
- Office
- Master's degree
- Health insurance
- Tuition reimbursement

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director of customer experience jobs near omaha ne

Director, Digital Commerce and Customer Experience

Nebraska Furniture Mart -
Omaha, NE

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Product roadmapping
E-commerce SEO projects
E-commerce
Key Performance Indicators
Collaboration with product development teams
Online retail experience
Leading team collaboration initiatives
Cross-functional team management
Marketing controlled experiments research
Cross-functional communication
Conversion rate optimization (CRO)
Analytics

Full Job Description

At Nebraska Furniture Mart (NFM), we’ve been hiring friends since 1937—people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today’s Best places to work, and here a few reasons why: A FUN, stable work environment, with no layoffs in our history. A safe place to work and shop, development opportunities leading you to the career of your dreams and a culture that encourages volunteering and serving our communities.

Job Description: Your Piece of the Puzzle

NFM is seeking a strategic, customer-focused digital commerce leader to own the performance, roadmap, continuous evolution and enterprise growth of our online experience. As Director, Digital Commerce & Customer Experience, you will lead the strategy for site merchandising, customer journey optimization, digital discovery, and conversion performance—partnering across merchandising, marketing, product, analytics, and technology to drive profitable growth and a seamless omnichannel customer experience. This is a highly visible leadership role focused on digital experience, commercial performance, and enterprise impact. This position will work a hybrid schedule requiring the candidate to reside in NE, IA, MO, KS or TX and in commuting distance to one of our retail locations.

Job Duties: A Day in the Life

Manage: Own the digital commerce strategy and site experience roadmap to improve conversion, usability, and overall online performance
Lead: Drive key metrics including conversion, revenue, average order value, and customer engagement
Collaborate: Lead cross-functional teams and establish clear operating rhythms that accelerate execution
Administer: Champion experimentation, personalization, and continuous optimization across the customer journey
Model: Shape a high-performing online journey across browse, product detail, cart, and checkout experiences that reflect the NFM brand
Foster: Build clear accountability and operating rhythms across teams to simplify execution and accelerate meaningful outcomes

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that’s what we love.

Qualifications: Can You Check These Boxes?

8–10+ years of experience in digital commerce, ecommerce, digital product, retail merchandising, customer experience, or a related leadership function
Bachelor’s Degree in Marketing, Advertising, related field or equivalent experience
Demonstrated success improving online performance, conversion, digital selling outcomes, and customer experience
Experience leading cross-functional work across merchandising, marketing, product, analytics, and technology teams
Strong understanding of ecommerce KPIs, experimentation, search and SEO, and digital roadmap prioritization
Ability to influence, simplify complex work, and lead change in a fast-paced, matrixed environment
Retail or omnichannel experience preferred
Pre-employment screening includes, but isn’t limited to, motor vehicle and criminal background check

Benefits: What’s in It for You?

As a full-time member of our NFM Family, you will enjoy:

Same day pay - access to your earned pay on-demand, when you need it the most
Competitive pay - generous annual increases up to 7%
Inclusive culture – Because everyone who works or shops at NFM should feel right at home
Health, dental, vision, life Insurance, short and long term disability
Paid holidays (upon hire) and paid time off (after 90 days)
Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)
Virtual and in-person career development opportunities at all levels
Paid community volunteer opportunities
Tuition Reimbursement
You’ll start saving for your retirement immediately in NFM’s 401(k) and you’re eligible for company match after one year. NFM’s 401(k) also offers Berkshire Stock as an investment option

Nebraska Furniture Mart is an Equal Opportunity Employer

Quick Apply

Refine Your Search

director of customer experience jobs in omaha ne

Director, Digital Commerce and Customer Experience

Director, Digital Commerce and Customer Experience

Director, Digital Commerce and Customer Experience

Director, Digital Commerce and Customer Experience

Safety Director

Aquatics Assistant Director

Director of Donor Engagement & Pipeline Development

Automotive Finance Director

Assistant Director of Nursing (ADON) (Registered Nurse/RN) $5,000 Sign-On Bonus

Director of Sales (Utility Products)

Director of Procurement

Associate Director of Events

AVP, Head of Strategy, Portfolio & CX

Director of Business Development - Bellevue, NE

Associate Director of Workforce Programs

Director Technology, Contact Center (onsite, Omaha NE)

National Program Director, Public Health, Clinical Solutions & Licensing

Director, TPA Vendor Relations

Director, Individual Segment Strategy

Director Enterprise Asset (On Site)

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