Top 74 Electronics systems support supervisor Jobs in Omaha Ne

Electronics Systems Support Supervisor
Radio Engineering Industries, Inc. —Omaha, NE
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Machinist Tool Maker 2nd Shift
Airlite Plastics Co. —Omaha, NE
- Overtime
- CAD
- 5 years
- English
- Disability insurance
- Health insurance
Dialysis Field Service Specialist / Dialysis
Children's Nebraska —Omaha, NE
- Weekends as needed
- Word processing
- Mid-level
- 3 years
Training and Development Specialist Registered Nurse (RN) - NE
Planned Parenthood North Central States —Omaha, NE
- $32 - $43 an hour
- Full-time
- Microsoft Word
- Nursing
- RN License
- Travel reimbursement
- Paid training
Quick Apply
3d
Production Control Scheduler
Radio Engineering Industries, Inc. —Omaha, NE
- Full-time
- ERP systems
- Mid-level
- High school diploma or GED
Quick Apply
Nebraska | Addiction Counselor | Telehealth
Affect —Omaha, NE
- $55,000 - $70,000 a year
- Full-time
- Addiction Medicine
- HIPAA
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
3d
Assistant Director of Nursing
Elk Ridge Village Senior Living —Elkhorn, NE
- On call
- CPR Certification
- Nursing
- RN License
- AD&D insurance
- Health insurance
9d
Maintenance Director
Heritage Communities —Omaha, NE
- Full-time
- Clean driving record
- Inventory management
- HIPAA
- Disability insurance
- Health insurance
Quick Apply
3d
Director of Nursing
The Brant Senior Living —Omaha, NE
- On call
- CPR Certification
- Nursing
- RN License
- AD&D insurance
- Health insurance
11d
Family Specialist - Counselor
Children & Families of Iowa —Council Bluffs, IA
- $19.50 - $20.75 an hour
- Full-time
- Hybrid work
- Clean driving record
- Mid-level
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
Licensed Practical Nurse (LPN)
Cedarhurst of La Vista —La Vista, NE
- Full-time
- Background check
- CPR Certification
- Nursing
- Disability insurance
- Health insurance
Quick Apply
Lead Medical Support Assistant
US Veterans Health Administration —Omaha, NE
- $50,964 - $66,255 a year
- Part-time
- Hybrid work
- Background check
- High school
- Pass drug screening
- Paid parental leave
- Paid holidays
10d
Quality Coordinator- Omaha
Conductix-Wampfler —Omaha, NE
- Online Application
- High school diploma or GED
- Continuous improvement
- Communication skills
- Profit sharing
- Paid holidays
Revenue Cycle Supervisor
Think Whole Person Healthcare —Omaha, NE
- Mid-level
- 4 years
Quick Apply
11d
Associate Library Specialist
City of Omaha, NE —Omaha, NE
- $17.22 an hour
- Part-time
- Computer literacy
- Writing skills
- High school diploma or GED
- Vision insurance
- Flexible schedule
Shift Supervisor 2171
Ross Stores —Omaha, NE
- Weekends as needed
- Merchandising
- Sanitation
- English
Quick Apply
Production Technician
NatureWorks LLC —Blair, NE
- From $27.50 an hour
- 12 hour shift
- High school diploma or GED
- Mechanical knowledge
- Entry level
- Benefits from day one
Quick Apply
8d
Receiver - Store
Cavender's —Omaha, NE
- Part-time
- Merchandising
- English
- Ability to lift 50 pounds
Quick Apply
Senior Claims Assistant
Argo Group —Omaha, NE
- $61,098 - $85,578 a year
- Overtime
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
12d
Fire Alarm Systems Service Technician
Siemens —Omaha, NE
- $49,195 - $84,334 a year
- Full-time
- 18 years or older
- Customer service
- Mid-level
- Health insurance
- On-the-job training

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electronics systems support supervisor jobs near omaha ne

Electronics Systems Support Supervisor

Radio Engineering Industries, Inc. -
Omaha, NE

Quick Apply

Job Details

Full-time

Qualifications

Managing technical support teams
Staff supervision
Microsoft Excel
Microsoft Outlook
Managing teams in a customer support role
Firmware
Electronic systems troubleshooting
High school diploma or GED
Hardware support
Desktop applications
Technical Proficiency
Ticketing system technical support

Full Job Description

The Electronic Systems Support Supervisor oversees the day-to-day operations of the Technical Support team, ensuring efficient resolution of customer issues, high-quality service delivery, and adherence to company standards. This role involves mentoring and developing support staff, managing workloads, monitoring performance metrics, and collaborating with other departments to improve processes and customer satisfaction.

Essential Functions include the following. Other duties may be assigned.

Leads and mentors a team of technical support specialists handling hardware and software inquiries
Oversees troubleshooting and resolution of complex issues involving electronic hardware, firmware, and companion software
Manages daily operations including workload distribution, shift scheduling, and coverage for peak hours
Oversee the Technical Support shared email inbox
Ensures all support cases are documented accurately and resolved within defined SLAs
Manages ticketing system
Ensures compliance with warranty policies, return authorization procedures, and company standards
Handles and resolves escalated Technical Support issues
Supervises Technical Support full employment cycle (hire, train, manage, terminate)
Focuses on training and development
Identifies skills gaps; creates training programs and coordinates technical workshops or cross-training sessions to promote knowledge growth within the team
Conducts regular team meetings, performance reviews, and one-on-one coaching sessions
Conducts checks for assessment
Creates and maintains the Technical Support knowledge base, troubleshooting guides, and standard operating procedures
Monitors KPIs
Provides detailed reports on support metrics, recurring product issues, and customer trends
Collaborates with other departments to resolve customer issues
Works with engineering, quality, repair, and sales teams to manage escalations and customer feedback
Coordinates with engineering regarding advanced troubleshooting
Partners with engineering to stay current on new product releases and updates
Fosters a culture of accountability, teamwork, and continuous improvement

Supervisory Responsibility
This position supervises the Technical Support team.

Position Type/Expected Hours of Work
This is a full-time position. The hours of work are expected to coincide with the Company’s normal business hours, Monday-Friday. Responsible for overseeing after-hours support via company-provided phone.

Required Education and Experience to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

High school diploma or GED required. Associate’s degree in Electronics, Electrical Engineering, Computer Science (or equivalent technical experience) preferred
Minimum two years’ customer service experience
Minimum two years’ supervisory experience
Strong understanding of electronic hardware, firmware, and related software applications
Familiarity with Microsoft Office desktop software applications (i.e. Outlook, Excel, Word, PowerPoint)
Proficiency in using diagnostic tools and ticketing systems
Ability to work both independently and in a collaborative team environment
Excellent communication, leadership, and problem-solving skills

Travel
This position requires 10% travel.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

No unusual physical demands. Predominantly sitting. Some pushing, pulling, stooping, kneeling, typing, crouching, and lifting. Requires the ability to lift up to 25 pounds.

Typical office environment.

Quick Apply

Refine Your Search

electronics systems support supervisor jobs in omaha ne

Electronics Systems Support Supervisor

Machinist Tool Maker 2nd Shift

Dialysis Field Service Specialist / Dialysis

Training and Development Specialist Registered Nurse (RN) - NE

Production Control Scheduler

Nebraska | Addiction Counselor | Telehealth

Assistant Director of Nursing

Maintenance Director

Director of Nursing

Family Specialist - Counselor

Licensed Practical Nurse (LPN)

Lead Medical Support Assistant

Quality Coordinator- Omaha

Revenue Cycle Supervisor

Associate Library Specialist

Shift Supervisor 2171

Production Technician

Receiver - Store

Senior Claims Assistant

Fire Alarm Systems Service Technician

I want to receive the latest job alert for electronics systems support supervisor in omaha ne

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