Top 3 Help desk analyst Jobs in Omaha Ne

Help Desk Analyst
Nebraska Medicine —Omaha, NE
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Tuition reimbursement
- Opportunities for advancement
1d

Other jobs to consider

Find your next job by exploring related positions.

MSP Customer Solutions Technician
HubWise Technology, Inc. —Omaha, NE
Respond to and resolve technical support requests via phone, email, and remote tools. Train and fine-tune AI agents to enhance automation and customer…
$55,000 - $75,000 a year
Quick Apply
SCITLS Help Desk Technician III
General Dynamics Information Technology —Offutt AFB, NE
May vary based on technical training, certification(s), or degree. Intermediate proficiency utilizing technical tools demonstrating a strong understanding of…
$26.44 - $35.78 an hour
11d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Technical Support Specialist
Proteam Solutions —Columbus, OH
Provide high-quality customer service while managing a high volume of inbound phone calls. Experience using remote access and remote troubleshooting tools.
Quick Apply
Help Desk Analyst
Software Technology Inc —Columbus, OH
Experienced in building, setup and removal of desktop equipment (PCs, laptops, phones, peripherals, software, etc.). 2 Years experience documenting procedures.
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for help desk analyst in omaha ne

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

help desk analyst jobs near omaha ne

Help Desk Analyst jobs in Omaha, NE

Help Desk Analyst jobs in Arlington, VA

Help Desk Analyst jobs in Richmond, VA

Policy Analyst jobs in Minneapolis, MN

Help Desk Analyst jobs in Miami, FL

Data Analyst jobs in Texas

Front Desk jobs in St. Louis, MO

Help Desk Analyst

Nebraska Medicine -
Omaha, NE

Apply Now

Job Details

Full-time
1 day ago

Benefits

Tuition reimbursement
Opportunities for advancement

Qualifications

Phone communication
Windows
Desktop applications
Productivity software
Antivirus software
Technical Proficiency
Client interaction via phone calls

Full Job Description

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift:

First Shift (United States of America)

Help Desk Analyst

Be the first call that keeps healthcare moving. At Nebraska Medicine, our Technology Support team plays a critical role in ensuring clinicians, researchers, and staff have the technology they need to deliver exceptional patient care. If you're a customer-focused IT professional who enjoys troubleshooting technical issues, solving problems, and creating a positive experience with every interaction, this is your opportunity to make a meaningful impact. Join a collaborative team where you'll expand your technical expertise, support a diverse technology environment, and help power one of the region's leading academic health systems.

Details: Help Desk Analyst

Candidate must live in Nebraska or Iowa
This is a hybrid position, must be able to work on campus
Preferred consideration will be given to applicants with helpdesk applicable support, ServiceNow, Windows or CompTIA certifications
Resume REQUIRED for consideration

Why Work at Nebraska Medicine?

Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve.
Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Enjoy support for your personal growth within the organization, from those just starting their healthcare careers to those who are years down the path.

Be part of something extraordinary at Nebraska Medicine!

The Help Desk Analyst will troubleshoot straight-forward to fairly complex software and hardware problems via telephone or email. Respond to incoming issues, analyze and troubleshoot problems/requests, resolve the problem or triage incident to subject matter expert within the organization.

Required Qualifications: Help Desk Analyst

Two years IT Help Desk or other related IT experience required.
Bachelor's degree in computer science, mathematics or related field OR equivalent combination of education/experience combined (One year of education equals one year of experience) required.
Proficiency in Microsoft Operating Systems and Office Suite, Web Browsers, Adobe and Antivirus software required.
Interpersonal skills and ability to work well with others required.
Phone skills and professional demeanor required.
Strong verbal and written communication skills required.
Ability to handle multiple tasks simultaneously required.
Strong problem solving skills required.

Preferred Qualifications: Help Desk Analyst

Experience in an academic or healthcare environment preferred.
Knowledge of Virtual Private (VPN) software, Apple-Macintosh OS & devices, printers, scanners, laptops, notebooks, iOS, Andriod Smart devices, and other peripherals; networking configuration; IBM PC Intel and compatible architectures preferred.
Knowledge of enterprise grade IT Service Management systems such as ServiceNow, Remedy and/or Cherwell preferred.
Helpdesk applicable support, ServiceNow, Windows or CompTIA certifications preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.

Apply Now

Refine Your Search

help desk analyst jobs in omaha ne

Help Desk Analyst

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for help desk analyst in omaha ne

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected