Top 86 It support Jobs in Omaha Ne

Technical Lead - Datacenter Deployments
General Dynamics Information Technology —Offutt AFB, NE
- $27.20 - $36.80 an hour
- 3 years
- Ability to lift 50 pounds
- Travel
- Health insurance
- Dental insurance
Data Center Support Technician
H5 Data Centers —La Vista, NE
- $20 - $21 an hour
- Part-time
- Mid-level
- Windows
- Organizational skills
Quick Apply
SCITLS Help Desk Technician III
General Dynamics Information Technology —Offutt AFB, NE
- $26.44 - $35.78 an hour
- Full-time
- 5 years
- High school diploma or GED
- Senior level
- Paid holidays
- 401(k) matching
System Support Technician I
ONEWORLD COMMUNITY HEALTH CENTERS INC —Omaha, NE
- Full-time
- Research
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
12d
Help Desk Operations Specialist
CACI —Omaha, NE
- $49,200 - $100,900 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
Service Delivery Technician - Kiewit Technology Group 1
Kiewit Corporation —Omaha, NE
- Overtime
- Office
- Microsoft Office
- High school diploma or GED
- Health insurance
- Dental insurance
IT Support Technician
North End Teleservices, LLC —Omaha, NE
- Full-time
- Computer Science
- Basic math
- English
Quick Apply
IT Support Analyst - ON SITE IN OMAHA, NE
Plum GPMM Tersylbran JV LLC —Omaha, NE
- $45,000 - $55,000 a year
- Full-time
- Background check
- Mid-level
- Windows
Service Desk Analyst - Third Shift
Nebraska Medicine —Omaha, NE
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Tuition reimbursement
- Opportunities for advancement
8d
Division IT Support-Omaha
D.R. Horton —Omaha, NE
- Overtime
- Mid-level
- Office
- Bachelor's degree
- Employee stock purchase plan
- Disability insurance
Field Support Technician
ECS Technology Solutions —Elkhorn, NE
- $52,000 - $64,000 a year
- Full-time
- Hybrid work
- Background check
- Windows
- In-person
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist
Greater Omaha Packing Co., Inc —Omaha, NE
- On call
- 18 years or older
- Computer science
- Computer Science
- Health savings account
- Paid holidays
Quick Apply
11d
Part-time Technical Support Specialist - *flexible hours*
Great Plains Communications —Omaha, NE
- Part-time
- Hybrid work
- Mid-level
- Residential
- High school diploma or GED
- Flexible schedule
Quick Apply
5d
Service Desk Technician
TaborStreet —Omaha, NE
- Mid-level
- In-person
- Profit sharing
- Health savings account
2d
IT Support Technician
Ideal Technology, Inc. —Omaha, NE
- $20 - $25 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- 401(k)
Quick Apply
Tier 2 Support Engineer
ECS Technology Solutions —Elkhorn, NE
- $75,000 - $92,000 a year
- Full-time
- Background check
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Corporate Technical Support Associate
AMCON Distributing Company —Omaha, NE
- $31 - $32 an hour
- Computer science
- Computer Science
- Computer literacy
Quick Apply
IT Help Desk Specialist
Riverside Technologies Inc —Omaha, NE
- $16 - $19 an hour
- Bilingual
- Background check
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
Escalation Engineer
Frankel —Omaha, NE
- Full-time
- Mid-level
- Office
- Mentoring
- Profit sharing
- Health savings account
Quick Apply
IT Learning & Training Specialist
University of Nebraska System —Omaha, NE
- From $59,700 a year
- Full-time
- Hybrid work
- Mid-level
- University
- Continuous improvement
- Paid holidays
- Retirement plan

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Technical Lead - Datacenter Deployments

General Dynamics Information Technology -
Offutt AFB, NE

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Job Details

$27.20 - $36.80 an hour

Benefits

Internal mobility program
Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
401(k) matching

Qualifications

ITIL Foundation
Cable systems installation
Data center experience
ITIL Certification
IT asset management
Incident management software
Firmware
Information security compliance
Computer hardware
Computer management
ServiceNow
Desktop administration
CompTIA Security+
Hardware diagnostics

Full Job Description

Clearance Level

Top Secret

REQ#: RQ226023

Public Trust: None

Requisition Type: Regular

Your Impact

Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.

Job Description

MEANINGFUL WORK AND PERSONAL IMPACT:

The work you’ll do at GDIT will be impactful to the mission of USSTRATCOM. USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. SCITLS will be a key component that will ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environment.

We are seeking a highly skilled Technical Lead - Datacenter Deployments to act as our subject matter expert and operational coordinator for hardware staging, installation, and physical asset lifecycle management. This is a senior-level, individual contributor role focused on directing daily technical activities, maintaining service level targets, and executing high-standard physical deployments within our datacenter.

As the technical spearhead of the deployment crew, you will prioritize incoming work orders, coordinate task execution, and ensure quality control. Your daily work will center heavily around client-facing workspace hardware—specifically the imaging, configuration, and rollout of end-user endpoints and peripherals. Additionally, you will support physical datacenter infrastructure (hardware racking and power routing) and champion our secure asset sanitization, media destruction, and government recycling (DRMO) initiatives.

You will play a crucial role in providing support in the following areas:

Queue Optimization: Monitor and triage incoming incidents, service requests, and change orders within ServiceNow to ensure rapid response and resolution.
Task Allocation: Distribute daily deployment and troubleshooting assignments across team members based on capacity and skillset.
Quality Assurance: Review completed deployments to confirm they adhere to internal standards, safety guidelines, and cable management protocols.
Technical Escalations: Act as the primary point of contact for complex deployment roadblocks or hardware troubleshooting issues.
Pre-Deployment Preparation: Lead the staging process for client endpoints. This includes loading software images, installing specialized firmware, and deploying operating system updates.
Hardware Rollout: Execute physical setup, connectivity, and configuration for end-user systems, including thin clients, KVM switches, high-resolution monitors, speakers, and input peripherals (mice and keyboards).
Workspace Optimization: Standardize workstation builds to ensure a consistent, clean, and highly ergonomic layout for all end-users.
Data Erasure: Conduct secure data wiping protocols on end-of-life or transitioning storage media in accordance with strict security compliance standards.
Media Destruction: Operate physical destruction equipment to securely shred or crush decommissioned hard disk drives (HDDs) and solid-state drives (SSDs), keeping meticulous audit logs of destroyed serial numbers.
DRMO Coordination: Manage the end-to-end Defense Reutilization and Marketing Office (DRMO) process, including sorting surplus assets, completing compliance documentation, palletizing gear, and coordinating custody transfers.
Physical Cabinet Mounting: Perform rack-and-stack operations to secure physical devices and appliances inside server enclosures. (Please note: Logical server provisioning, operating system installations, and network configuration are handled by separate teams).
Infrastructure Power Setup: Support cabinet-level power requirements, including the installation of rack Power Distribution Units (PDUs) and neat power cord routing.
Inventory Accuracy: Log hardware locations and movements inside the datacenter database to guarantee near-real-time asset accuracy.

WHAT YOU’LL NEED TO SUCCEED:

Associates degree; may be substituted for additional years of experience
3+ years of experience
Security Clearance Level: Must have a current/active Top Secret clearance with the ability to obtain TS/SCI status
Required Certifications: ITIL 5 Foundation certified within 9 months of start; DOW 8140 Certification
Location: Offutt AFB, NE
Imaging & Software Prep: Solid understanding of OS imaging utilities, firmware flashing procedures, and hardware diagnostics.
Media Handling & Disposal: Direct experience handling physical data sanitization software (e.g., NIST-compliant wiping tools) and operating mechanical media destroyers.
System Coordination: Strong proficiency in using IT Service Management tools (specifically ServiceNow) to organize, track, and close operational tasks.
Physical Capabilities: Comfortable performing labor-intensive duties, such as lifting up to 50 lbs, climbing ladders, routing cables under floors or behind racks, and palletizing heavy surplus shipments.
Practical familiarity with federal surplus protocols, specifically the DRMO lifecycle, paperwork, and staging procedures.
Understanding of security-related guidelines for media handling, such as NIST SP 800-88.
General understanding of datacenter environments (hot/cold aisle layouts, structured cabling, and power distribution).
Strong communication skills with an innate ability to explain technical steps clearly to junior technicians and stakeholders.

GDIT IS YOUR PLACE:

Excellent customizable health benefits (Medical, Dental and Vision)
401K with company match
Educational Assistance and eLearning
Internal mobility team dedicated to employee advancement
Rewards and Recognition programs
Innovative and collaborative environment encouraging highly motivated critical thinking

#SCITLS

Work Requirements

Years of Experience

3 + years of related experience

may vary based on technical training, certification(s), or degree

Certification

ITIL v4 Foundations - ITIL 4 - ITIL 4

Security + - CompTIA - CompTIA

Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely hourly rate for this position is between $27.20 - $36.80. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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Refine Your Search

it support jobs in omaha ne

Technical Lead - Datacenter Deployments

Data Center Support Technician

SCITLS Help Desk Technician III

System Support Technician I

Help Desk Operations Specialist

Service Delivery Technician - Kiewit Technology Group 1

IT Support Technician

IT Support Analyst - ON SITE IN OMAHA, NE

Service Desk Analyst - Third Shift

Division IT Support-Omaha

Field Support Technician

IT Support Specialist

Part-time Technical Support Specialist - flexible hours

Service Desk Technician

IT Support Technician

Tier 2 Support Engineer

Corporate Technical Support Associate

IT Help Desk Specialist

Escalation Engineer

IT Learning & Training Specialist

I want to receive the latest job alert for it support in omaha ne

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REQ#: RQ226023

Public Trust: None

Requisition Type: Regular

Your Impact

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Work Requirements

Salary and Benefit Information

Our Identity Verification Process

About Our Work

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