Location: Teacher Administrative Center, 3215 Cuming Street, Omaha, NE 68131
Reports To: Director, IMS User Support
Work Schedule/FLSA Status: 12-month, 261 days/Non-Exempt40 hr work week, 8:30 a.m. to 5 p.m.
Salary Schedule: Salary Grade 36B starts at $20.06
Position Purpose: The role of this staff member is to oversee the school district's archive materials and support teachers and staff across the district. This person will assist staff with checking out instructional resource materials; serve as a backup on the Omaha Public Schools PBX telephone system; and efficiently answer, screen, and route incoming calls.
Essential Performance Responsibilities
- Curator of Omaha Public School archives.
- Provides backup support to PBX Operator as needed.
- Provides backup support to the MTC Production Room.
- Works closely with Curriculum Instruction Support supervisors to select and procure instructional resources for checkout.
- Checks out and collects Media Center materials to/from staff across the district.
- Assists in the support and checkout of AV materials, including computers, sound systems, and components.
- Assists with IMS surplus processes as needed
- Provides general information as requested and responds to general questions.
- Performs general office duties, including filing and sorting.
- Serves as backup to other Media Technology Center (MTC) staff as needed and assigned.
Additional Duties
Performs other related tasks as assigned by supervisor and other central office administrators as designated by the Superintendent.
Equipment: This position may require the ability to use assistive technology in addition to basic office equipment such as computers, copiers, and scanners. Must always comply with OPS’s guidelines for equipment use.
Travel: Travel is not required.
Physical and Mental Demands, Work Hazards:
- Must be able to respond rapidly in emergency situations.
- Must have organization, time management, communication, and interpersonal skills.
- Work in an office environment and school buildings.
Interrelations:
- Contact with district personnel and callers.
- Will work under the direct supervision of the department supervisor to complete day-to-day tasks.
- Will be working with a diverse population requiring the ability to handle all situations with tact and diplomacy.
- Must understand and respond appropriately to customer needs and maintain a positive attitude with all customers and colleagues.
Expected to interact with all internal and external customers in a friendly, professional manner and provide quick, responsive customer service.
-
Employee Punctuality and Appearance
- For schools to operate effectively, employees are expected to perform all assigned duties and work all scheduled hours on each designated workday, unless the employee has approved leave.
- Any deviation from assigned hours must have prior approval from the employee’s supervisor or building administrator.
All employees are required to report to work dressed in a manner that reflects a positive image of Omaha Public Schools and is appropriate for their position.
-
Knowledge, Skills, and Abilities:
- A high school diploma or a General Educational Development (GED) certificate is required.
- Knowledge and ability to provide exceptional telephone and face-to-face customer service to the public and peers using tact and courtesy.
- Ability to speak, read, and write proficiently in English. (Bilingual skills preferred).
- Knowledge and ability to operate a PBX workstation.
- Knowledge and experience using an automated library checkout system.
- Knowledge and experience in maintaining files and recordkeeping.
- Experience setting up and using various A/V equipment, including laptops, projectors, and sound systems.
- A working knowledge of the organization's procedures, policies, principles, and practices is preferred.
- Ability to perform the work within schedules and deadlines assigned, and in keeping with department standards and productivity goals.
- Demonstrated technology skills with Microsoft Office 365 and other job-related databases.
- Excellent organizational and time management skills with strong attention to detail.
- Demonstrated ability to effectively problem solve.
- Excellent oral and written communication skills.
- Must maintain strict confidentiality protocol at all times.
- A strong willingness to acquire new knowledge and skills using initiative, as required by the technical challenges in this environment.
- Ability to work in a multicultural environment.
- Ability to learn assigned tasks readily and to perform them independently.
- Demonstrated strong standards of professional ethics and skills pertinent to building positive human relationships, and the ability to work effectively with all staff, administration, and community.
Knowledge of OPS’s mission, purpose, goals, and the role of every employee in achieving each of them.
-
Terms of Employment
This position is treated as a classified full-time non-exempt position. The terms of your employment will be governed by applicable state laws regulating employment in a Nebraska public school and Board of Education policies, as those laws and policies may change from time to time. If your position is represented by a collective bargaining representative, then your employment will also be governed by a negotiated agreement between OPS and that collective bargaining representative.
The offer of employment is contingent upon:
- Obtaining and providing verification of all licenses, certificates, and other requirements for the position (e.g., Paraprofessionals obtaining “Highly Qualified status,” etc.), as identified.
- A background check which demonstrates to OPS that background is acceptable for the position.
- Verification of U.S. citizenship or legal authorization to work in the United States.
- Successful completion of a pre-employment drug test (if required for position offered).
- Successful completion of a tuberculosis skin test (if required for position offered).
Successful completion of a pre-employment medical examination to determine ability to safely and effectively perform the essential functions of the position.
-
Omaha public schools does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), marital status, sexual orientation, disability, age, genetic information, gender identity, gender expression, citizenship status, veteran status, political affiliation or economic status in its programs, activities, employment, and provides equal access to the Boy Scouts and other designated youth groups. The following individual has been designated to handle inquiries regarding the non-discrimination policies: Director for the Office of Equity and Diversity, 3215 Cuming Street, Omaha, NE 68131. (531-299-0307)
The Omaha Public School District is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process please contact the human resources department at 531-299-0240.
