GENERAL DESCRIPTION
The Learning Community Center of North Omaha (LCCNO) provides family learning programs that connect parents and caregivers with educational opportunities, parenting support, community resources, and services designed to strengthen families and promote positive outcomes for children.
The Parent-Time & Community Outreach Specialist is responsible for coordinating, recruiting, scheduling, facilitating, and supporting Parent-Time programming while also serving as a community-facing representative of LCCNO. This position builds meaningful relationships with families, community partners, schools, organizations, and service providers to increase awareness, participation, and access to LCCNO programs.
The position combines parent education, family engagement, community outreach, program recruitment, and partnership development. The successful candidate will create a welcoming, student-centered learning environment while actively connecting families to resources and opportunities that support their goals and the educational development of their children.
This position requires regular evening and weekend hours to support family programming, community events, orientations, outreach activities, and other program needs.
JOB-SPECIFIC DUTIES AND RESPONSIBILITIES
Parent-Time Instruction
- Provides instruction in Parent-Time classes, teaching topics such as Nurturing Parenting, Love & Logic, family routines, child development, positive parenting, and engaging children through play.
- Participates in and completes certified training required to facilitate Parent-Time curriculum.
- Identifies the needs and interests of program participants and develops or adapts curriculum accordingly.
- Creates dynamic, interactive, and student-centered learning experiences for adult learners.
- Connects parent learning to children's learning and development, helping parents build skills they can use at home.
- Creates a welcoming and inclusive classroom environment that encourages participation, discussion, and shared learning.
- Accommodates the learning needs of non-traditional and diverse student populations.
- Collects participant feedback and uses it to strengthen instruction and programming.
Family Engagement & Community Outreach
- Conducts outreach to recruit families for Parent-Time, ESL, and other LCCNO programs and services.
- Builds and maintains positive relationships with families, schools, community organizations, nonprofits, businesses, and other community partners.
- Represents LCCNO at community events, resource fairs, orientations, workshops, and other outreach opportunities.
- Shares information about LCCNO programs, classes, resources, and services with families and community members.
- Follows up with prospective participants and families to encourage enrollment and continued engagement.
- Identifies barriers that may prevent families from participating and connects them with appropriate resources and supports.
- Assists with family registration, enrollment, orientation, and program navigation.
- Develops and maintains knowledge of community resources available to families.
- Supports the development and maintenance of community partnerships and referral networks.
- Assists in identifying opportunities for collaborative programming and community engagement.
Program Coordination
- Coordinates Parent-Time class schedules, locations, materials, and participant communication.
- Assists the Program Manager with program logistics, including recruitment, attendance, classroom preparation, and community partnerships.
- Coordinates with community providers and partners to support successful programming.
- Supports orientations and presentations for new program participants.
- Assists with program events, family engagement activities, and special initiatives.
- Helps ensure program spaces are welcoming, organized, and prepared for families.
- Communicates program updates, schedule changes, and important information to participants and partners.
- Provides regular evening and weekend coverage for classes, outreach activities, orientations, community events, and family engagement opportunities.
Data & Documentation
- Maintains accurate participant, attendance, outreach, referral, and enrollment records.
- Enters and tracks program information in organizational databases and systems.
- Tracks outreach contacts, referrals, enrollment outcomes, and participant engagement.
- Maintains required program documentation and records.
- Uses data to identify outreach opportunities, participation trends, and areas for program improvement.
- Protects participant confidentiality and handles sensitive information appropriately.
Community Representation
- Represents the Learning Community Center of North Omaha in a positive, professional, and welcoming manner.
- Develops relationships with potential partners and community stakeholders.
- Participates in community meetings, networking opportunities, and collaborative initiatives.
- Promotes awareness of LCCNO programs and services throughout the community.
- Serves as a knowledgeable and approachable point of contact for families and community members.
ESSENTIAL DUTIES & FUNCTIONS
- Consistently follows through to accomplish job functions and meet deadlines.
- Demonstrates flexibility and adaptability to changing program needs and community conditions.
- Exhibits a positive attitude, strong work ethic, and commitment to families and the community.
- Provides excellent customer service internally and externally.
- Demonstrates strong interpersonal and relationship-building skills.
- Communicates effectively with individuals from diverse backgrounds and experiences.
- Works collaboratively with program staff, management, families, and community partners.
- Demonstrates initiative and the ability to work independently while contributing to a team.
- Maintains accurate records and documentation.
- Adheres to all organizational policies, procedures, regulations, confidentiality requirements, HIPAA, and organizational standards of conduct and ethics.
- Maintains professional appearance and attire.
- Maintains punctual and reliable attendance.
- Participates actively in staff meetings, professional development, and organizational initiatives.
- Maintains a flexible schedule and is available for required evening and weekend programming and community engagement activities.
- Performs other duties as assigned.
QUALIFICATIONS
- Bachelor's Degree in Education, Human Services, Social Work, Community Development, Family Studies, or a related field; equivalent work experience may be considered.
- One or more years of experience in education, family services, community outreach, human services, nonprofit organizations, or a related field required.
- Experience facilitating adult education, parenting education, workshops, or community programming preferred.
- Experience working with diverse families and communities.
- Proficiency with Microsoft Office products, including Word, Excel, Outlook, and PowerPoint.
- Experience using databases or participant tracking systems preferred.
- Strong verbal, written, and presentation skills.
- Strong personal and interpersonal communication skills with the ability to build rapport and establish relationships with diverse populations.
- Demonstrated organizational and record-keeping skills.
- Demonstrated ability to work independently while contributing effectively to a team.
- Demonstrated ability to develop creative and interactive lesson plans and facilitate group learning.
- Demonstrated ability to accommodate the learning needs of non-traditional and diverse adult learners.
- Ability to build and maintain community partnerships.
- Ability to represent the organization professionally in community settings.
- Bilingual English and Spanish preferred.
- Ability and willingness to work required evening and weekend hours as part of the regular work schedule.
CORE COMPETENCIES
Community Outreach
Effectively connects with community members, organizations, and partners to increase awareness and participation in LCCNO programs.
Instruction & Facilitation
Creates engaging, interactive, and meaningful learning experiences for adult participants.
Relationship Building
Develops and maintains strong relationships with families, staff, partners, and community stakeholders.
Communication
Communicates clearly and professionally through verbal, written, electronic, and presentation formats.
Cultural Responsiveness
Demonstrates respect and responsiveness to the diverse cultures, experiences, and needs of the families and communities served.
Organization & Accountability
Effectively manages multiple responsibilities, maintains accurate documentation, and follows through on commitments.
Collaboration
Works effectively across programs and departments to support families and organizational goals.
WORKING CONDITIONS – PHYSICAL REQUIREMENTS
This position requires the following physical capabilities:
Duty
Average % of Time
Sitting
50%
Standing
35%
Walking
15%
Climbing Stairs
5%
Reaching Overhead
5%
Lifting
5%
Kneeling/Crouching/Squatting
5%
Bending
5%
Pulling/Pushing
10%
Manual Dexterity
100%
Visual Acuity
100%
Talking/Hearing
100%
Working with Office Equipment
90%
Computer Use
90%
Lifting: Up to 25 lbs.
Pushing/Pulling: Up to 25 lbs.
The position requires the ability to travel throughout the community for outreach activities, partner meetings, community events, and program activities.
Schedule: This is a full-time position that requires regular evening and weekend hours based on the needs of LCCNO programming, family engagement activities, community events, orientations, and outreach. The employee must maintain flexibility to adjust their schedule to meet program and community needs.
EQUAL OPPORTUNITY EMPLOYER
The Learning Community of Douglas and Sarpy County is an equal opportunity employer and strives to create a diverse and inclusive workplace. We do not discriminate on the basis of race, color, national origin, gender, gender identity, sexual orientation, disability, age, or religion. We are committed to providing an environment free from discrimination and harassment where all employees are treated with respect and dignity.
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
