Winona Senior Services
Adith Miller Manor and Roger Metz Manor
1.0 FTE (80 hours a pay period)
1st Shift
7:30am-4:00pm
Weekends: Occasional
Holidays: Occasional
Position Overview:
Manages the day-to-day direction and operations of the memory care homes in accordance with resident needs, state and federal regulations and Winona Health policies and procedures. Duties include supporting and observing staff, working closely with residents and their families, planning and conducting staff training and coordinating education opportunities. This role supports the Administrator and Housing Manager in assisted living operations, scheduling, resident care, identifying staffing needs and budget development. This person supports the RN in the resident assessment process, service planning process and assures that resident needs are being met and necessary supplies and equipment are available for the RN and floor staff to function efficiently and effectively.
Essential Duties & Responsibilities:
- Knowledgeable in staffing guidelines and best practices for assisted living and memory care settings.
- Participates in the provision of direct care as needed.
- Assures compliance with local, state and federal regulations and provides feedback to leadership in developing and refining policies and standard work.
- Provides direct mentorship of delivery of services according to individual resident care goals, needs, and close family/responsible party participation.
- Assists with the Human Resource aspect of the department including effective hiring, coaching, monitoring of attendance, record-keeping, competencies and workplace safety.
- Coordinates with RN the admission, daily operations and discharge processes including room turnover processes.
- Aligns staffing needs to achieve desired quality of care outcomes, resident and family satisfaction and organizational goals.
- Coordinates and oversees deployment of daily activity programming to promote optimal resident engagement.
- Champion and lead process improvements across the organization.
- Demonstrate LEAN leadership through coaching, inquiry root cause analysis and removal of barriers to improved performance.
- The memory care supervisor is accountable for leader's standard work and daily/weekly audits of department standard work, encourages staff level leadership in the department.
- Attends mandatory staff meetings and completes mandatory educational requirements of Winona Health staff.
- Understands, supports, and integrates into one’s position the organization’s vision/mission/values (see last section.)
- Leads area focus boards and ensures tracking and trending of area data is current and used for improvement.
- Provides direct mentoring of new orientees and seasoned staff to ensure standard work is adhered to.
- Performs other duties as assigned.
Skills and Experience:
Required:
- Excellent computer skills. Word. Excel. Access or other databases. PowerPoint. Publisher. Outlook.
- Exemplifies Winona Health's Behavior Standards.
- Basic knowledge of Alzheimer's Disease and related dementia.
- High school/GED/equivalent.
- Valid Driver’s License, requires a reliable vehicle for occasional shopping to meet resident needs.
- CPR Certification.
- Active Certified Nursing Assistant Certification on the MN State Registry
Preferred:
- Prefer Human Services degree and/or an associate degree or experience within a related field.
- Previous experience in a related leadership role.
- Experience working with the elderly with Alzheimer's Disease and related dementias.
Summary of Benefits at Winona Health:
At Winona Health, we are dedicated to offering a comprehensive and affordable benefits package for our employees and their families. While benefits may vary based on employment classification and job status, the following key benefits are available:
Health Insurance: Options for medical, dental, and vision coverage, as well as mental health support and wellness incentives
Income Protection: Short and long-term disability, plus additional benefits like accident, critical illness, hospital indemnity, legal assistance, and identity protection plans
Retirement Planning: Access to a 403(b) retirement plan with employer contributions once eligibility requirements are met
Work/Life Balance: Flexible scheduling, paid time off, and earned sick time to support personal well-being
Education & Development: Paid training, tuition reimbursement, scholarships, and sponsored seminars to foster both personal and professional growth
Employee Discounts: Special offers with local businesses, including the YMCA and cell phone providers
For more details or specific information, visit our website or contact Human Resources
Internal Applicant Policy:
It is the policy of Winona Health to work with employees in an equitable fashion regarding promotions, transfers, and position reclassifications.
Any employee wishing to apply for another available position at Winona Health must submit an application for consideration through the internal application portal. Employees requesting to change positions should have successfully completed at least six (6) months in their current position. Employees currently in the formal disciplinary process may be required to meet with the Director of Human Resources to determine eligibility to request transfer. The employee’s past performance, experience, training and qualifications will be considered in transfer/hiring decisions. Consideration for transfer or promotion is not a guarantee of transfer or promotion. Employees may be given a chance to interview for a position when they meet the minimum position qualifications.
Disclaimer:
Winona Health is an equal opportunity employer. Winona Health does not refuse to hire, discharge, or discriminate against a person with respect to tenure, compensation, terms, upgrading, conditions, facilities, or privileges of employment because of race, color, creed, religion, sex, age, national origin, marital status, genetic information, status with regard to public assistance, membership in a local discrimination commission, sexual orientation, disability, veteran status, or any other prohibited basis of discrimination under applicable local, state, or federal law. Winona Health does not tolerate retaliation against any employee, patient/resident, physician, or other individuals pursuing concerns regarding Civil Rights issues. Winona Health adheres to ALL pertinent governmental policies and legislation including the Civil Rights Act of 1964, Title VII, as amended, and the Minnesota Human Rights Act.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
