Top 545 Customer experience coordinator Jobs in Ontario, Ca

Customer Experience Coordinator
Colson Group —Chino, CA
- Writing skills
- Research
- Mid-level
Customer Experience Coordinator
Marshalls —Upland, CA
- $17.90 - $18.40 an hour
- Part-time
- Merchandising
- Employment & labor law
- Mid-level
- Paid parental leave
- Health savings account
12d
Quality Assurance Coordinator
Philips —Ontario, CA
- $26 - $41 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- Employee stock purchase plan
9d
Office Coordinator
JNH Lifestyles —Ontario, CA
- $23 - $26 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Referrals - Referral Coordinator
Unicare Community Health Center —Ontario, CA
- $25 - $30 an hour
- Weekends as needed
- Spanish
- Customer service
- Urgent Care
Office Coordinator
University of California, Riverside —Riverside, CA
- $61,282.80 - $87,821.28 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Writing skills
Service Coordinator
Ingersoll Rand —Ontario, CA
- $55,000 - $75,000 a year
- Overtime
- Mid-level
- High school diploma or GED
- Data entry
- Health insurance
- Dental insurance
14d
Client Experience Coordinator
The Treatment Skin Boutique —Claremont, CA
- $18 - $24 an hour
- Weekends as needed
- Travel
- Organizational skills
- Computer skills
Quick Apply
14d
Logistics Coordinator
SENFENG LASER USA INC —Ontario, CA
- $25 - $35 an hour
- Multiple hires
- Microsoft Outlook
- English
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Admissions Coordinator - Temporary
West Coast University, Inc. —Ontario, CA
- $21.43 - $28.95 an hour
- Temporary
- School experience
- Mid-level
- Microsoft Office
14d
B2B Sales Coordinator (Bilingual Mandarin)
JOYIN INC —Rancho Cucamonga, CA
- $25 - $29 an hour
- Full-time
- Hybrid work
- Marketing
- English
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Logistics Coordinator
iMomoko.com —South El Monte, CA
- $20 - $22 an hour
- Full-time
- Local
- English
- Mid-level
- Paid time off
- Employee discount
Quick Apply
Part Time Shift Coordinator in Costco
CDS (Club Demonstration Services) —Rancho Cucamonga, CA
- $18.20 an hour
- Part-time
- 18 years or older
- No experience needed
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Food Safety and Regulatory Compliance Coordinator
Confidential —Walnut, CA
- $25 - $31 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Health insurance
- Dental insurance
Quick Apply
Accounting Coordinator (Bilingual English/Chinese)
Mokwheel Bikes Inc —Chino, CA
- $23 - $27 an hour
- Full-time
- Background check
- English
- Office
- Health insurance
- Paid sick time
Quick Apply
Part Time Shift Coordinator in Costco
CDS (Club Demonstration Services) —Chino Hills, CA
- $18.20 an hour
- Part-time
- 18 years or older
- No experience needed
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Part Time Shift Coordinator in Costco
CDS (Club Demonstration Services) —Eastvale, CA
- $18.20 an hour
- Part-time
- 18 years or older
- No experience needed
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Security Scheduler & Dispatch Coordinator
Absolute International Security —Covina, CA
- $18 - $20 an hour
- Weekends as needed
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Experienced Dental Patient Coordinator
Tranquility Dental Arts —Placentia, CA
- $26 - $32 an hour
- Full-time
- Bilingual
- Dental office
- HIPAA
- 401(k)
- 401(k) matching
Quick Apply
6d
Part Time Shift Coordinator in Costco
CDS (Club Demonstration Services) —Azusa, CA
- $18.20 an hour
- Part-time
- 18 years or older
- No experience needed
- Ability to lift 50 pounds
- Health insurance
- Dental insurance

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Customer Experience Coordinator

Colson Group -
Chino, CA

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Job Details

Qualifications

Customer returns handling
Research
High school diploma or GED

Full Job Description

Job Summary

The Customer Experience Coordinator is responsible for servicing the needs of existing assigned customers and developing new prospects to increase customer satisfaction as well as the company’s sales and margins. They must assess customer needs and suggest appropriate products in a timely manner. In addition to the responsibilities outlined above, the Customer Experience Coordinator will be responsible for the following:

• Respond to and resolve customer inquiries.

• Build instant rapport and achieve customer satisfaction.

• Research accounts, identify key players, and generate interest.

• Work closely with field sales on unique and large opportunities.

• Coordinate opportunities and strategize with other department members.

• Generate revenue growth by working with existing and new customers.

Essential Job Functions

· Take ownership of customer experience for all issues, including pricing, special applications, returns, shipping dates, anticipated delays, sales and account growth and any additional customer needs.

· Call customers when necessary to advise shipments delay and/or information necessary to process orders.

· Make changes to or cancel orders/backorders and follow up on orders to ensure delivery by specified dates.

· Initiate orders for replacements parts and/or for correcting errors (shortages, wrong item shipped, etc.).

· Acquire in-depth knowledge of the company’s product portfolio.

· Manage existing customer relationships to develop additional sales and ensure ongoing business retention using a planned contact system.

· Handle your own book of business and working within a specific territory.

· Identify decision makers and gaining business intelligence through conversations.

· Create opportunities through calls and emails.

· Research and qualifying all new leads.

· Follow up with all opportunities to close the sales cycle.

· Log all activity into the CRM database.

· Utilize PLT, ERP, and other systems to create quotations.

· Assist other team members with workload when needed.

· Continuously strive for process improvements, reduce inefficiencies, and increase profitability.

· Other duties as assigned.

Educational Requirements

· High school diploma/GED required, Associate’s Degree preferred

Experience

Previous inside sales or account management experience preferred.
Relationship sales experience utilizing the phone and web based technologies.
Excellent communication skills (oral, written, presentation).
Must be an organized and detail-oriented individual with a proven ability to manage and prioritize multiple responsibilities.
Technical acumen for mechanical engineered products.

Skills

Problem analysis and solving skills.
Patience, and tact.
Positive attitude.
Adaptability.

Note*

Every effort has been made to identify the essential functions of this position. However, this in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.

This position is a safety-sensitive position. The position requires operating or working around heavy equipment, which if performed while under the influence of drugs (including marijuana) or alcohol could result in errors in judgment, inattentiveness or diminished coordination, dexterity or composure that could in turn result in mistakes that would endanger the health and safety of you and others.

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Refine Your Search

customer experience coordinator jobs in ontario, ca

Customer Experience Coordinator

Customer Experience Coordinator

Quality Assurance Coordinator

Office Coordinator

Referrals - Referral Coordinator

Office Coordinator

Service Coordinator

Client Experience Coordinator

Logistics Coordinator

Admissions Coordinator - Temporary

B2B Sales Coordinator (Bilingual Mandarin)

Logistics Coordinator

Part Time Shift Coordinator in Costco

Food Safety and Regulatory Compliance Coordinator

Accounting Coordinator (Bilingual English/Chinese)

Part Time Shift Coordinator in Costco

Part Time Shift Coordinator in Costco

Security Scheduler & Dispatch Coordinator

Experienced Dental Patient Coordinator

Part Time Shift Coordinator in Costco

I want to receive the latest job alert for customer experience coordinator in ontario, ca

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