Join the City of Chattanooga Team
Chattanooga
, a vibrant and growing community of over 190,000 residents within a metropolitan area of nearly 600,000 is known as the "Scenic City" for a reason. Nestled along the Tennessee River and surrounded by the foothills of the Appalachian Mountains, we are a hub of outdoor adventure and innovation. Home to the
University of Tennessee at Chattanooga (UTC)
and
Chattanooga State Community College
, our city blends a rich industrial history with a tech-forward future—famously powered by the nation’s first community-wide "Gig" fiber-optic network. The City of Chattanooga was also recently designated as a "National Park City,” the first of its kind in the United States.
As a City, we are powered by a dedicated workforce of approximately
2,600 employees
committed to excellence in public service and making Chattanooga the best community in the country. Our team ensures our city thrives through a wide range of municipal services, including:
- Public Safety:
Chattanooga Police and Fire Departments.
-
Infrastructure & Utilities:
Public Works, Waste Resources, and specialized Stormwater management.
-
Quality of Life:
Award-winning Parks and Outdoors and Community Development systems and the Chattanooga Public Library.
-
Transportation:
The Chattanooga Metropolitan Airport (CHA) and citywide transit and pedestrian friendly initiatives.
-
Innovation:
Leading-edge smart-city programs with a commitment to cutting edge workforce development policies to ensure all our residents can get ahead.
The City of Chattanooga’s workforce is the heartbeat of our community. We don't just offer jobs; we offer careers with purpose: making Chattanooga the best city in America. We are committed to being the
premier employer of choice
in Southeast Tennessee by providing:
- Competitive Compensation:
Robust pay scales that reflect our commitment to our staff.
-
Work-Life Balance:
Generous paid time off and flexible scheduling where possible.
-
Exceptional Wellness:
Comprehensive health benefits and wellness programs designed for you and your family that deliver savings to you beyond your paycheck, featuring a centralized health clinic and pharmacy for all City employees. .
-
Growth:
A focus on professional development and upward mobility within the organization.
-
The Great Outdoors: Your Backyard Playground:
Chattanooga isn't just near nature, it's immersed in it. As one of the most biodiverse cities in North America, the "Scenic City" offers an ecological richness that few places on earth can claim. Whether you are an adrenaline junkie or a weekend wanderer, world-class adventure is always less than an hour away.
-
Vertical Adventures:
Scale legendary sandstone cliffs in what is widely considered the
premier rock climbing hub
of the Southeast.
-
Water & Rapids:
From the high-octane
whitewater kayaking
of the Ocoee River to world-class
bass fishing
and peaceful paddling on the Tennessee River.
-
Trails for Miles:
Explore a massive network of
mountain biking
and
hiking trails
that wind through lush ridges, hidden waterfalls, and deep river gorges.
In Chattanooga, "work-life balance" means you can finish your shift and be at a trailhead or on the water before the sun sets.
Our mission is to work together to build a safe, vibrant, and sustainable city for all Chattanoogans. To do that, it takes a team of skilled and passionate individuals. So, if you’d like to call Chattanooga home – or maybe you already do! – and want to further your career through meaningful work that makes a true impact where you live, we’d love to talk to you.
Salary: $64,024- $77,348 annually (GS.12)
Work Hours: Monday - Friday, 8:00 A.M. - 4:30 P.M. (EST)
*Hours may vary due to work assignments and projects.*
Work Location: : 100 E. 11th Street, Chattanooga, TN
FLSA Status: This is an Exempt position.
Department: Technology Services
CLASSIFICATION SUMMARY:
The Systems Administrator Lead works under the general supervision of the Director of IT Infrastructure and is the Lead of the Systems Administrator Division. The incumbent in this position will be the senior expert on systems and database matters and takes lead on projects that require specialized expertise. May also provide programmer/application support as necessary.
SERIES LEVEL:
This is a stand alone position.
ESSENTIAL FUNCTIONS:
( The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.)
Daily delegation of support tickets in a priority focused manner.
Manage numerous concurrent tasks and assignments, with frequent interruptions.
Managing a team including workload management, time off requests, performance evaluations and mentorship.
Assist and mentor team members during the duration of an assignment or project when necessary.
Serves as a subject matter expert for all systems and as a technical liaison during initial installs.
Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.
Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.
Perform and/or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
Responsible for capacity, storage planning, and database performance.
Provides Active Directory support by installing such directories which includes planning and implementing organizational models and structures.
Performs database administration activities and application software support.
Provides end-user support which includes answering technical questions related to operating systems, software products and related items.
Participates in writing bid specifications for new equipment, assessing bids and evaluating new hardware and software.
Must meet regular attendance requirements.
Must be able to maintain good interpersonal relationships with staff, co-workers, managers and citizens.
Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner.
Performs other duties as assigned.
DEPARTMENT SPECIFIC DUTIES (if any):
MINIMUM QUALIFICATIONS:
Bachelor's Degree in Information Technology, Information Systems, Computer Science or Similar and four (4) years of professional experience in database, network administration, or system administration experience, supplemented by the necessary years of education/technical training in data communications from a college or any combination of equivalent experience and education.
LICENSING AND CERTIFICATIONS:
Microsoft Certified Solutions Engineer (MCSE) - desired
Microsoft Certified Database Administrator (MCDBA) - desired
CompTIA Server+ - desired
KNOWLEDGE AND SKILLS:
Working knowledge of virtualization, VMWare, or equivalent. Strong knowledge of systems and networking software, hardware, and networking protocols. Experience with scripting and automation tools. Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols. Continually gain new knowledge, and understand new technologies, by reading and understanding technical publications. Ability to determine, define and analyze problem definitions, requirements, and propose solutions. Ability to configure, test, and troubleshoot network equipment. Ability to work in a team-based environment. Ability to communicate effectively verbally and in writing. Ability to problem solve and think logically. A self-starter able to work independently or in a team environment. Ability to be a team player who is self-organized, self-disciplined, and eager to constantly improve themselves and team processes for efficiency and progress. Ability to adapt to a changing work environment.
PHYSICAL DEMANDS:
Positions in this class typically require reaching, fingering, grasping, talking, hearing, seeing and repetitive motions.
WORK ENVIRONMENT:
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
SPECIAL REQUIREMENTS:
Safety Sensitive: N
Department of Transportation - CDL: N
Child Sensitive: N
SUPPLEMENTAL INFORMATION:
This position requires pre-employment screening(s) that include: background check/ fingerprinting / CJIS check.
The City of Chattanooga, Tennessee is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourage both prospective and current employees to discuss potential accommodations with the employer.
JES 3.27.25
KJF260475
