The Program Manager - Disaster Recovery provides overall leadership for complex OCONUS recovery operations. This role leads project delivery, schedules, staffing, subcontractor coordination, reporting, client communication, risk management, and performance oversight across a portfolio of field-based services.
The ideal candidate brings strong program-management, construction, logistics, emergency-management, or government-contract experience and can translate complex field conditions into clear priorities, plans, and deliverables. This individual must be comfortable leading in a high-visibility deployment environment while maintaining disciplined contractor-client boundaries in all external interactions.
About Critical Response Strategies
Critical Response Strategies (CRS) provides mission-critical support to government, emergency management, and community resilience operations. We support complex programs that require disciplined coordination, technical expertise, regulatory compliance, and practical solutions in fast-moving environments.
CRS Purpose
Critical Response Strategies' purpose is to bring order to complexity. Every position supports CRS's ability to deliver disciplined, professional, and mission-focused services in complex operational environments.
CRS Values
Mission First - Every role supports mission execution and recovery operations.
Integrity in Action - We earn trust through disciplined actions, honest communication, and accountability.
Respect for People & Purpose - We treat people professionally, work collaboratively, and remain focused on the communities and missions we serve.
Key Responsibilities
• Program Leadership: Lead end-to-end operational delivery, including staffing plans, work prioritization, schedule management, budget awareness, resource coordination, and performance oversight.
• Client & Stakeholder Coordination: Serve as CRS's primary program-level liaison with authorized client stakeholders, providing accurate status updates, issue escalation, and executive-ready communication.
• Project Controls: Maintain integrated schedules, action trackers, risk registers, issue logs, dashboards, and other program-control tools required for disciplined delivery.
• Subcontractor & Team Oversight: Coordinate assigned employees, supervisors, and subcontractors; validate qualifications, track productivity, address performance concerns, and support timely mobilization.
• Reporting & Deliverables: Prepare or oversee required daily, weekly, and monthly operational reports, staffing updates, status briefings, and contract deliverables.
• Contractor Compliance: Ensure program personnel understand and follow CRS policies, safety requirements, client direction, and the appropriate separation between contractor and client roles.
Required Qualifications
• Citizenship & Passport: U.S. citizenship and a current, valid U.S. passport are required for this position. Candidates must be able to meet applicable overseas entry, travel, credentialing, and client requirements.
• Education & Experience: Bachelor's degree in business, construction management, emergency management, engineering, public administration, logistics, or a related field, plus at least 8 years of progressive program, project, construction, recovery, or operations leadership experience; equivalent relevant experience may be considered.
• Leadership Experience: Demonstrated responsibility for schedules, staffing, subcontractor coordination, client communication, risk management, and delivery of complex field operations.
• Reporting & Controls: Strong experience with program controls, status reporting, action tracking, issue resolution, and executive-level communication.
• Deployment Leadership: Ability to lead multidisciplinary teams in remote, austere, high-tempo, or disaster-response environments.
Preferred Qualifications
• Credentials: Current Project Management Professional (PMP), Program Management Professional (PgMP), or comparable credential is preferred.
• Government & Recovery Experience: Experience supporting government, emergency management, natural-disaster recovery, construction, infrastructure restoration, or OCONUS contracts is preferred.
• Spanish Language Skills: Bilingual Spanish/English communication skills are a plus.
• Deployment Experience: Prior experience supporting disaster response, remote worksites, austere environments, or OCONUS assignments is preferred.
Work Environment
• Citizenship & Passport: Must be a U.S. Citizen and possess a current, valid U.S. passport. Ability to meet applicable entry, travel, credentialing, and client requirements for overseas assignments is required.
• Deployment Flexibility: Must be willing and able to deploy OCONUS or to other assigned disaster-response locations based on operational need. Geographic location and deployment duration may vary by assignment.
• Schedule Readiness: Must be available to work 12-hour shifts, 7 days per week, including nights, weekends, and holidays, for the duration of the assigned deployment as operational needs require.
• Deployment Environment: This is a field-based disaster deployment role that may require work in high heat, humidity, tropical conditions, heavy rain, and rapidly changing operational environments.
• Site Hazards: Personnel may encounter damaged or unsteady buildings, uneven terrain, debris, heavy equipment, limited infrastructure, and potentially dangerous wildlife. Employees must follow all safety protocols, PPE requirements, and site-access controls.
• Physical & Travel Requirements: The role requires the ability to travel independently and safely perform job-related duties in demanding field conditions, with or without reasonable accommodation.
• Variable Deployment: Assignments may be short- or long-term and may require relocation, extended time away from home, and flexibility in work location, schedule, and living conditions.
• Screening Requirements: Employment is contingent upon successful completion of applicable background, identity, work authorization, drug screening, credential verification, and contract-specific requirements.
Equal Employment Opportunity
Critical Response Strategies, LLC is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.
Drug-Free Workplace
Critical Response Strategies is a drug-free workplace. Employment may be contingent upon successful completion of pre-employment screening requirements, which may include drug testing, background checks, verification of identity and work authorization, credential verification, and any other position-specific requirements. Employees are expected to comply with CRS policies, site requirements, and all applicable safety and conduct standards throughout employment.
