Top 21 Client experience coordinator Jobs in Opelika, Al

Program Coordinator - Child Advocacy Center
Twin Cedars Youth & Family Services, Inc —Opelika, AL
- $45,000 - $55,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Health insurance
- Dental insurance
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Client Experience Coordinator
THE SOCO HOUSE —Opelika, AL
- $18 - $25 an hour
- Full-time
- Merchandising
- In-person
- Communication skills
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3d
Patient Enrollment Specialist (Treatment Coordinator)
Medical Center Plus —Auburn, AL
- $40,000 - $45,000 a year
- Full-time
- Sales
- US work authorization
- Organizational skills
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3d
Sales Operations Coordinator
BC Stone Homes LLC —Auburn, AL
- $25 - $35 an hour
- Construction site
- Writing skills
- Mid-level
- Health insurance
- Paid time off
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Intensive Care Coordinator
Integrea Community Mental Health Systems —Opelika, AL
- Full-time
- Mid-level
- Driver's License
- Experience working with children
- Dental insurance
- Vision insurance
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Event Operations Coordinator
Auburn University —Auburn University, AL
- $37,080 - $58,740 a year
- Full-time
- Management
- Mid-level
- 3 years
TES - Coordinator - Program Promotion, Support, and Outreach
Auburn University —Auburn University, AL
- $15 - $18 an hour
- Temporary
- Mid-level
- Administrative experience
- High school diploma or GED
Site Coordinator
Labcorp —Phenix City, AL
- Overtime
- Clean driving record
- Mid-level
- High school diploma or GED
- Employee stock purchase plan
- Disability insurance
3d
Quality Coordinator (AWS/CWI) 3
4P Consulting Inc. —Salem, AL
- Full-time
- Construction site
- Bachelor's degree
- Travel
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Hospitality & Business Development Coordinator
EXCLUSIVE BRUNCH EATZ&SOUL TINGZ —Phenix City, AL
- $10 - $13 an hour
- Part-time
- Mid-level
- Team management
- Organizational skills
- Parental leave
- Employee discount
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3d
Quality Coordinator III (AWS/CWI) – 4P/624
4P Consulting Inc. —Salem, AL
- Full-time
- Construction site
- Bachelor's degree
- Travel
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Call Center/Customer Service Rep
Automated Health Systems —Auburn, AL
High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field. Providing quality customer service and support.
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Outbound Survey Representative
Five Star Call Centers —Columbus, GA
In this role, agents will conduct outbound calls to hospitals and healthcare clinics to complete brief surveys related to their after-hours and emergency…
$14 an hour
12d

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Program Coordinator - Child Advocacy Center

Twin Cedars Youth & Family Services, Inc -
Opelika, AL

Quick Apply

Job Details

Full-time
$45,000 - $55,000 a year

Benefits

Health insurance
Dental insurance
Flexible spending account
Employee assistance program
Vision insurance
Life insurance
Retirement plan

Qualifications

Team supervision
Social service program staff supervision
Social work
Supervising experience
Bachelor's degree
Case management
Grant proposal writing

Full Job Description

Qualifications:

Bachelor’s degree in Social Services related field.
Three years supervisory experience in human service delivery.
Experience in Grant Writing and completion of programmatic reporting
Working knowledge of Accreditation standards at both the Federal and State level.
Prior case management and child welfare experience a plus.
Must be willing to work non-traditional hours.
Ability to work effectively with a multidisciplinary team to provide a trauma-informed approach.
Trained as a Forensic Interviewer through the National Child Advocacy Center, preferred.

Organizational Relationships and General Description:

Reports to Director of Advocacy and Twin Cedars CAC Board of Directors.
Responsible for all direct supervision of employees, interns, and contractors assigned to the CAC.
Responsible for submitting RFP’s and maintaining grants to results in a zero-balanced budget at an operating cost of $325,000.
Responsible for maintaining on-call after hour’s procedure.
Represents Twin Cedars Child Advocacy Center at National, State, and Local levels.
Ensures compliance with program guidelines, protocols, rules, regulations, standards, and statues.
Ability to work effectively with a multidisciplinary team composed of members from: the Department of Human Resources, local, state, and federal law enforcement, members from the 5th and 37th judicial circuits, medical and mental health professionals, and intensive in-home service professionals.
Interacts with all Twin Cedars Youth Services (TCYS) staff.

Description of Key Responsibilities

Provides programmatic oversight for all Twin Cedars Child Advocacy Center staff.

Supervises all services related to: forensic interviews, trauma-focused therapy, family advocacy, and forensic medical examinations
Recruit, hire, train, develop, supervise, and evaluate all staff and interns. Complete annual PAI’s and mid and final evaluations for both Bachelors and Masters level interns
Identifies ongoing opportunities to expand services to clients in Lee and Macon county
Serves as primary contact for receipt of all legal subpoenas and collaborates with contracted attorney on an as needed basis.
Actively seeks training opportunities to ensure staff meet training requirements while adhering to best practices (peer review, forensic interviews, mental health CEUs, forensic medical CEUs)
Ensures incident and accident reports are accurate and submitted properly in a time efficient manner
Conducts programmatic staff meetings, supervision, and PAI’s and provide supervisory feedback
Adheres to HR policies and procedures when providing disciplinary action to ensure quality services are provided to all clients.
Provides position specific agency orientation for all CAC employees and interns
Maintains staff scheduling and submission of time and effort reports to HR, Finance, and VOCA
Utilizes conflict resolution strategies to assist in identifying solutions to employee/client/stakeholder disputes
Monitors and evaluates programs to determine if they are meeting established goals and objectives
Proactively conducts center safety inspections to indicate areas of concern and ensure they are addressed.

Leadership in Stakeholder Collaboration

Provides oversight for interagency cooperation and ensures that positive working relationships are promoted among all agencies, organizations, and counties within the judicial circuit.
Serves as a CAC chairperson during Multidisciplinary Team Meetings; remain an active member of all circuit wide case review meetings.
Serves as a CAC representative on Child Fatality Review committee
Conducts forensic interviews within Chattahoochee Judicial Circuit
Actively participates in policy development and implementation for all CAC programs

Fiscal Operations and Grant Writing Responsibilities

Pursues federal, state, and private foundation dollars and private contributions to support the daily operations of the agency.
Write, maintain, and manage grants (to include but not limited to: ADECA, ANCAC, United Way, Lee County Commission, City of Auburn, City of Opelika, Children’s Justice Task Force, etc.)
Assist in the preparation of agency budgets related to the physical, financial, and staffing resources and be accountable for control of these resources once approved following TCYFS policies and procedures
Supervises the collection and analysis of all statistical data, reviews and approves quarterly reports in a timely manner
Directs and administers all grant activities and programmatic reporting.

Maintains National and State Accreditation standards

Organizes all required site review materials and timely submission for ANCAC, VOCA, and COA
Serves as liaison and point of contact to all site-review team members
Stays abreast of current National and State Accreditation standards
Identifies areas where a gap exists and works toward revision

Serves as agency representative at ANCAC sponsored meetings.

Attend Alabama Network of Child Advocacy Center scheduled meetings
Serve on ANCAC Board of Directors
Participate in appointed committees as voted on by the Executive Committee

Serves as Lee (37th Judicial Circuit) and Macon (5th Judicial Circuit) Child Abuse Protocol Coordinator.

Serves as interagency intermediary to ensure compliance with child abuse protocol
Assists in the preparation and updates of the county wide child abuse protocol regularly
Disseminates Child Abuse Protocol to requesting agencies and fields any questions regarding its implementation and utilization

Provides all Duties of a Forensic Interviewer on an as needed basis

Conducts sensitive and thorough forensic interviews on children and adolescents who may be victims or witnesses to a crime
Responsible for forensic interview documentation including digital recording, note taking, and data entry
Consults with investigative team members before forensic interviews to gather relevant information related to the allegations/investigation
Work closely with local, state, and federal law enforcement and DHR in the scheduling of forensic interviews and SANE Exams. Strictly adheres to evidentiary chain of custody.
Provide expert testimony in judicial proceedings.
Consults with the District Attorney’s office for prosecution strategies
Educates team members as needed regarding forensic interviews, forensically sensitive and trauma informed questioning, and issues related to child development, delayed disclosures, and victimology

Serves as Community Child Abuse Education/Outreach Facilitator

Conducts presentations on the following topics: mandatory training, signs and symptoms of child abuse, AL sex abuse laws, age of consent, and others as requested
Conducts speaking engagements to educate community members of the mission/vision of the CAC
Organizes opportunities for stakeholder training collaboration
Responsible for organization of annual Child Abuse Proclamation in Lee and Macon county

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

client experience coordinator jobs in opelika, al

Program Coordinator - Child Advocacy Center

Client Experience Coordinator

Patient Enrollment Specialist (Treatment Coordinator)

Sales Operations Coordinator

Intensive Care Coordinator

Event Operations Coordinator

TES - Coordinator - Program Promotion, Support, and Outreach

Site Coordinator

Quality Coordinator (AWS/CWI) 3

Hospitality & Business Development Coordinator

Quality Coordinator III (AWS/CWI) – 4P/624

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