Windows Server Systems Deployment and Management Engineer
For over 35 years, Cycrest Systems, www.cycrest.com, is Spokane’s premier customer-service driven, outsourced IT service provider (Managed Services and Security Provider – MSSP). As we continue to grow and expand, we’re looking for experienced Mid/Upper-Level Windows System Engineers to join our team.
These Windows Server Systems Engineer will focus on the overall daily support needs of small and mid-sized businesses. This includes: Windows Server Deployments, Management and Administration. Network Infrastructure Configuration, Setup and Maintenance. M365 Setup, Configuration and Management.
This is an in-office position in our Spokane, Washington location. While occasionally remote options may be provided based on employees needs from time to time, this is an in-office position. This position will remain open until filled.
For over 35 years, Cycrest is proud to be servicing the small, medium, and larger businesses in and around the Inland Northwest. We are dedicated to delivering high quality support, services and solutions for our clients.
Cycrest offers a positive and healthy, friendly and supportive working environment. A culture that encourages and supports teamwork, innovation, growth, and dedication. Cycrest allows our employees to work with all facets of technology and a diverse client base which allows for unlimited internal growth opportunities within our organization. We don’t limit our employees to any one certain position.
Cycrest focuses on employee and client satisfaction. We value well-rounded individuals with strong value systems and ethics. We provide opportunities for professional development and growth within our own organization.
We offer a competitive salary and benefits package, including health insurance, retirement plans, and paid time off.
Technical Responsibilities of a Mid-Level Systems Engineer:
Understanding the logic (the how and why) behind each setup, deployment and on-going service and support is key to each of the concepts below. It’s not just about following standards and defaults; it’s about understanding why each of those steps are in place. At Cycrest, when things break, we don't perform band-aid fixes; we implement a permanent solution that fits within our standards.
- Building Systems from the Ground Up: You’ll be responsible for setting up, deploying, configuring and supporting physical and cloud based servers, cloud applications, and workstation-based environments.
- Managing & Securing the M365 Ecosystem: You’ll configure, deploy, migrate and support Microsoft 365 tenants, handling everything from security hardening to user workflows.
- Reliable Networking & Connectivity: You’ll design, deploy and support the infrastructure that keeps our clients running; Firewalls and Switches: VLANs, VPNs, ZTNA and everything in-between.
- Participating and running Technical Projects: From office moves, windows server deployments, network refreshes, and full-scale cloud migrations, you’ll be part of the team executing our projects while making sure every detail aligns with our internal SOPs and quality benchmarks.
- Solving Escalated problems: As an Engineer, you’re the go-to for escalated problems that seem to be a bit more complicated than they should be. You’ll utilize your technical experience and expertise to troubleshoot and solve problems for stable solutions.
- Keeping of our Standards: Our Cycrest Way is what makes us continually successful. You’ll be part of the process in helping us maintain and evolve our internal best practices, ensuring what we do tomorrow is even better than what we did today.
Professional skills and qualities:
- Deep Technical Fluency: You have a solid understanding of how hardware, software, and networks interact. You don’t just troubleshoot—you navigate the stack with a clear understanding of how all the parts and pieces work together to keep an environment stable and secure.
- Service through Expertise: You enjoy helping people by providing stable and solid solutions. You can explain complex technical concepts into plain language for our clients, ensuring they stay informed and understand the solution, and the reasoning behind them.
- Managed Independence: In working with our centralized scheduling process, you will utilize your own professional judgment on assigned tasks and projects, while recognizing when additional team support is needed for a fresh set of eyes or for higher-level escalations.
- Security and Stability Minded. When you see something that may not be to our standards, you don’t wait for it to break. You work to correct the issue before a problem occurs and help keep the system stable and secure so our clients can remain productive.
- Inland Northwest Roots: Being familiar with the Greater Spokane Area and its local business landscape is a significant plus. We take pride in being a technical pillar for the organizations in our community.
- Certifications: While certifications like A+, Net+, or Security+ are great markers of a solid foundation, we value your actual ability and experience with managing and servicing of complex environments that you have worked with, versus the exact number of years shown on your resume.
- Relationship Driven: You have a history of successfully building, supporting, and managing positive client-based relationships.
- Local Field Readiness: Our clients rely on us to be there when it matters. Since this role involves hands-on, on-site support across the Greater Spokane Area, you must have a valid driver’s license, and reliable transportation.
Our success is built on our people and our clients. The ability to adapt to new technologies and emerging threats is how you grow at Cycrest. We are looking for individuals who are committed to the overall success of the team, client, and overall organization, thriving in a customer service driven and teamwork-based environment.
Full-time
$67,500 - $97,500, depending on: experience, qualifications, education, certifications, management experience, demonstrative abilities, and soft skills.
- Health insurance for individual as well as family contribution after a set time period
- Dental insurance
- Vision insurance
- 401(k) with matching contributions
- Paid Time Off (PTO)
- Professional Development and Growth Assistance
- Employee Discounts on Technology Items
- 8-hour shift
- Day shift
- Monday through Friday
In-person Spokane, WA: Relocate before starting work if moving from outside the area (Required)
Pay: $67,500.00 - $97,500.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Work Location: In person
