Top 58 Collection agent Jobs in Orange, Ca

Collection Account Specialist I
HealthQuest Esoterics —Irvine, CA
- $22 - $25 an hour
- Full-time
- Medical office experience
- HIPAA
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Client Service & Product Specialist -Collections
ADP —San Dimas, CA
- $18.56 - $34.66 an hour
- Overtime
- Military
- 1 year
- Banking
- Wellness program
- Disability insurance
20h
Insurance Collections and AR Agent
Infusion Health —Irvine, CA
- $34 an hour
- Full-time
- HIPAA
- Mid-level
- Computer skills
- Health insurance
- Paid time off
Quick Apply
13d
Loan Servicing Representative II
SERVICING SOLUTIONS LLC —Orange, CA
- $24 - $25 an hour
- Full-time
- Mid-level
- Communication skills
Quick Apply
Sr Credit & Collections Specialist
Revelyst —Irvine, CA
- $30.00 - $36.50 an hour
- Full-time
- Microsoft Excel
- 6 years
- Oracle
- Paid holidays
- Disability insurance
9d
Hybrid Late Stage Collections Specialist, II
Carrington Mortgage Holdings —Orange, CA
- $24.50 an hour
- Full-time
- Hybrid work
- Spanish
- English
- Mid-level
- Health insurance
- Tuition reimbursement
Quality Assurance (QA) Specialist – Auto Finance Collections
Lobel Financial —Anaheim, CA
- $23 - $25 an hour
- Full-time
- Mid-level
- Finance
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
14d
Patient Billing and Collections Manager - PB Financial Services - FT Days
University of California, Irvine —Anaheim, CA
- $100,100 - $187,500 a year
- Full-time
- Background check
- Customer service
- Computer literacy
- Health insurance
- Retirement plan
8d
Blood Collection Staff – Customer Service
American Red Cross —Laguna Hills, CA
- From $22.89 an hour
- Weekends as needed
- Clean driving record
- Computer literacy
- High school diploma or GED
- Paid training
- Paid holidays
Accounts Receivable/Collections Specialist
ServiceMaster Restore 9669 - Irvine —Irvine, CA
- $25 - $30 an hour
- Full-time
- Mid-level
- Office
- Construction experience
- Health insurance
- Paid time off
Quick Apply
Credit Collection Specialist 1
Crown Equipment Corporation —La Verne, CA
- $23.75 - $35.62 an hour
- 8 hour shift
- Computer literacy
- Research
- Office
- Paid parental leave
- Health savings account
11d
Director of Credit and Collections
Arakelian Enterprises Inc —City of Industry, CA
- Full-time
- Office
- Mentoring
- Fair chance
- Health insurance
- Dental insurance
Quick Apply
Data Collection Technician
DT Professional Services —Norco, CA
- $28 an hour
- Overtime
- Customer service
- Writing skills
- English
- Paid holidays
- Disability insurance
Quick Apply
Medicare Insurance Biller and AR Collections- Full Time, Irvine
Lifestyle O2 —Irvine, CA
- $30 an hour
- Full-time
- Office
- High school diploma or GED
- US work authorization
Quick Apply
14d
Accounts Receivable/Collections Specialist
SERVPRO of Woodcrest/El Cerrito/Lake Mathews —Riverside, CA
- $25 - $30 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
(USA) A/R Collections Specialist
Morrison Express —Compton, CA
- $23 - $28 an hour
- Full-time
- Hybrid work
- Bachelor of Science
- Research
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Curator for Academic Programs and Collections
Scripps College —Claremont, CA
- $30.00 - $33.25 an hour
- Weekends as needed
- 5 years
- Master's degree
- University
Technical Product/Commercialization Manager - Sample Collection
Zymo Research —Tustin, CA
- $100,000 - $130,000 a year
- Email
- Bachelor of Science
- Office
- 3 years
- Paid holidays
- Health insurance
Administrating Assistant for Collections
Surf City Nissan —City of Industry, CA
- $18 an hour
- Full-time
- Spanish
- Dealership
- Word processing
Quick Apply
8d
Collections Strategy Manager
Hyundai Capital America —Irvine, CA
- $88,000 - $136,400 a year
- Full-time
- 5 years
- Office
- SQL
- Health savings account
- Disability insurance

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Collection Account Specialist I

HealthQuest Esoterics
Irvine, CA

Quick Apply

Job Details

Full-time
$22 - $25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Medical software
Medical insurance coverage verification
Spreadsheets
Medical office experience
HIPAA
High school diploma or GED
Attention to detail
Productivity software
Root cause analysis
Customer service problem-solving
Technical Proficiency
Time management

Full Job Description

Position Summary

The Collection Account Specialist I is responsible for coordinating all aspects of patient billing, collections, and account resolution for a medical laboratory environment. This position requires a thorough understanding of patient accounting, medical billing, insurance processing, reimbursement methodologies, and customer service principles.

The Patient Account Representative serves as a primary point of contact for patients regarding billing inquiries, account balances, payment arrangements, insurance information, and account resolution. This role is responsible for reviewing the status of the entire patient account and exercising sound judgment to determine the appropriate course of action to ensure timely and accurate reimbursement while maintaining exceptional customer service.

Essential Duties and Responsibilities

Patient Account Management

· Work assigned patient accounts receivable inventories efficiently and timely while maintaining departmental productivity and quality standards.

· Contact patients regarding prepayments, outstanding balances, payment arrangements, and account resolution.

· Review, monitor, research, and update patient accounts to resolve balances and maximize reimbursement opportunities.

· Analyze account activity and determine appropriate next steps based on account status and payer requirements.

· Reconcile patient account balances to ensure accuracy and proper account resolution.

Billing and Insurance Support

· Demonstrate knowledge of patient accounting, medical billing procedures, insurance claims processing, and reimbursement practices.

· Verify and update patient demographics, financial information, insurance coverage, and payer information within applicable systems.

· Communicate effectively with insurance carriers regarding claim status, payment inquiries, eligibility, and reimbursement issues.

· Utilize payer portals and online resources to research claims, verify information, and resolve account discrepancies.

· Assist in obtaining and verifying billing information required for accurate claim submission and reimbursement.

Patient Communication and Customer Service

· Maintain and manage a high volume of inbound and outbound patient calls.

· Respond to patient inquiries, correspondence, and account concerns within established service standards.

· Explain billing statements, insurance payments, adjustments, and patient financial responsibility in a clear and professional manner.

· Address patient concerns, answer questions, and provide account education while maintaining a positive customer experience.

· Establish payment arrangements in accordance with company policies and procedures.

Documentation and Reporting

· Document all patient interactions, account activities, payment arrangements, and account updates accurately within the billing system.

· Maintain spreadsheets and account notes to ensure continuity of follow-up and communication among staff members.

· Prepare patient statements, collection letters, delinquency notices, reports, and other correspondence as required.

· Ensure all account documentation is complete, accurate, and compliant with company policies and regulatory requirements.

Administrative Functions

· Process and post payments as assigned.

· Perform account audits and data quality reviews to identify and correct discrepancies.

· Assist with special projects and reporting requests related to patient accounts and collections.

· Maintain confidentiality and security of patient information in accordance with HIPAA regulations.

Required Skills and Qualifications

Education and Experience

· High School Diploma or equivalent required.

· Minimum of 2 years of experience in medical billing, patient accounting, healthcare collections, or revenue cycle management preferred.

· Experience in a clinical laboratory, diagnostic testing, physician practice, or healthcare environment strongly preferred.

Technical Skills

· Knowledge of medical billing, patient accounting, collections, insurance verification, and reimbursement processes.

· Proficiency with patient accounting systems, billing software, Microsoft Office applications, and payer portals.

· Ability to navigate multiple computer systems simultaneously while maintaining accuracy and efficiency.

Professional Competencies

· Strong communication, customer service, and interpersonal skills.

· Ability to remain calm, professional, and solution-oriented in stressful situations.

· Friendly, courteous, service-oriented, and flexible with a commitment to providing excellent patient service.

· Detail-oriented with strong organizational and time-management skills.

· Ability to work effectively under pressure while meeting deadlines and productivity goals.

· Capable of working independently with minimal supervision while managing multiple priorities.

· Strong problem-solving skills with the ability to identify issues, determine root causes, and implement appropriate solutions.

· Ability to establish and maintain effective working relationships with patients, staff, insurance representatives, and external organizations.

· Strong analytical and decision-making abilities.

Performance Expectations

· Meet or exceed established productivity and quality standards.

· Maintain accuracy in account documentation and account resolution activities.

· Achieve collection and reimbursement goals as established by management.

· Demonstrate professionalism and exceptional customer service in all interactions.

· Comply with all HIPAA, compliance, and company policies and procedures.

Equal Employment Opportunity

HealthQuest Esoteric is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.

Pay: $22.00 - $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

collection agent jobs in orange, ca

Collection Account Specialist I

Client Service & Product Specialist -Collections

Insurance Collections and AR Agent

Loan Servicing Representative II

Sr Credit & Collections Specialist

Hybrid Late Stage Collections Specialist, II

Quality Assurance (QA) Specialist – Auto Finance Collections

Patient Billing and Collections Manager - PB Financial Services - FT Days

Blood Collection Staff – Customer Service

Accounts Receivable/Collections Specialist

Credit Collection Specialist 1

Director of Credit and Collections

Data Collection Technician

Medicare Insurance Biller and AR Collections- Full Time, Irvine

Accounts Receivable/Collections Specialist

(USA) A/R Collections Specialist

Curator for Academic Programs and Collections

Technical Product/Commercialization Manager - Sample Collection

Administrating Assistant for Collections

Collections Strategy Manager

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