Reports to: General Manager
Supervises: Assistant Golf Professionals, Outside Services Supervisors, Outside Services, Outside Services Mechanic
Classification: Full-time, Exempt
Job Summary (Essential Functions)
Manage all golf and golf-related activities and businesses including: managing the golf shop and driving range, supervising professional staff, enforcing club rules and regulations, overseeing the club’s handicap system, providing competent golf instruction for all levels of players, supervising the rental and maintenance of golf cars, and reporting activities of the department to the Golf Committee.
Job Tasks/Duties Regularly Performed
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Plans, promotes, and directs all golf activities including daily management responsibilities.
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Prepares annual and monthly budgets for golf operations and golf retail operation; takes corrective actions as necessary to help assure that budget goals are attained.
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Oversee the golf retail operation to provide a range of quality services and merchandise reflective of members’ needs and the club’s standards.
- Supervises merchandiser for purchasing for the golf retail operation in accordance with the open to buy program.
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Manage inventory control for the golf retail operation.
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Works with purchasing coordinator for golf operations purchases.
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Selects, supervises, trains, and evaluates assistant golf professionals, golf cart maintenance personnel, cart room attendants and merchandiser.
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Provides golf lessons to members and guests.
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Plays golf with members of all skill-levels to generate enthusiasm.
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Designs and conducts golf clinics.
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Plans professional development and training activities for subordinates.
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Designs and conducts junior golf clinics and training programs.
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Collects charges and fees for all golf-related activities.
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Organizes and conducts club tournaments and related events.
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Interprets and enforces golf rules and regulations.
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Interprets and enforces club policies, rules and regulations.
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Consults with the General Manager and Golf Course Superintendent about golf course and practice range operations, maintenance and rules.
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Cooperates with the golf course superintendent about maintenance issues that affect the playability of the golf course.
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Ensures golf course is properly marked.
- Under the direction of the golf committee, implements and administers a system governing the start of play and the handicap system.
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Represents the club in area professional events including local, state or national events with the approval of the General Manager.
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Attends all staff, management, golf committee and other applicable meetings.
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Maintains records relating to player and guest rounds and other statistics.
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Provides marshals for tournaments and at other times as necessary; supervises marshals to help ensure that expected performance is delivered.
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Plans social evenings and events to promote golf and fellowship among members and guests.
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Adheres to all federal, state and local laws regarding health, safety and employment.
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Schedules staff hours to assure that members are fully served and that labor costs are maintained; monitors timecards for adherence to posted schedules.
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Assists in the development of short- and long-range plans for improvements to the club facilities and courses.
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Attends national and sectional conferences and meetings, merchandise shows, educational and professional shows to encourage development and to enhance quality and image of the club.
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Assists in supervising and inspecting design improvements and capital outlays to golf course and golf facilities.
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Interacts with Catering Director, Chef and/or Clubhouse Manager about food and beverage needs for events.
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Maintains visible presence on the course during peak times of play.
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Supervises golf play of members and guests from the first tee and maintains starting times according to the club’s rules and regulations.
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Provides golf-related information for the club’s newsletter.
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Performs other appropriate tasks assigned by the General Manager.
Licenses and Special Requirements
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Holds Class A Certification through the PGA of America.
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Has met PGA criteria for Head Professional.
Physical Demands and Work Environment
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Regularly exposed to moving mechanical parts and outside weather conditions.
- Frequently exposed to fumes or airborne particles and toxic or caustic chemicals.
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Occasionally exposed to wet and/or humid conditions; high, precarious places; extreme cold; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate to loud.
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Able to meet and perform the physical requirements and to work effectively in an environment which is typical of this position.
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Able to lift up to 50 pounds and perform frequent lifting, bending, climbing, stooping and pulling.
- Frequent repetitive motions.
- Continuous standing and walking.
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Analyzing and interpreting data.
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Problem Solving
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Communicating with the public.
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Creating written communication.
Education and/or Experience Preferred
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College degree preferred with a bachelor’s degree in a business-related major or Sports Management.
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Two to Four years work experience as a Golf Professional or equivalent work experience as an Assistant Golf Professional at a private club
Job Knowledge, Core Competencies and Expectations
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Experience in the following skill sets desirable:
Ø managing golf operations
Ø interpersonal/customer service
Ø staff training and development
Ø business management
Ø golf instruction
Ø tournament operation
Ø merchandising
Ø playing ability
Ø knowledge of the rules of golf
Ø patience in coaching the novice golfer and ability to offer constructive criticism tactfully and praising his or her efforts as their swing improves
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Knowledge of and ability to perform required role during emergency situations.
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Ability to come to work regularly, on time, to follow directions, to take criticism, to get along with co-workers and supervisors, to treat co-workers, supervisors and members/guests with respect courtesy.
