Top 127 help desk support Jobs in orange, ca

Network Support Engineer II
Brea Networks, LLC —Brea, CA
- From $75,000 a year
- Full-time
- Background check
- 5 years
- In-person
- Health insurance
- Dental insurance
Quick Apply
ENVIRONMENTAL SERVICES, CUSTOMER SUPPORT SPECIALIST
BELSHIRE —Foothill Ranch, CA
- $23 - $28 an hour
- Overtime
- Writing skills
- Research
- Office
- Paid holidays
- Health insurance
Network Administrator
Confidential —Chino, CA
- From $35 an hour
- Full-time
- Microsoft Outlook
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
6d
Electronic Warfare Fleet Liaison
General Dynamics Information Technology —California
- $85,000 - $115,000 a year
- Bachelor of Science
- Mid-level
- Office
- Paid time off
- 401(k) matching
5d
IT Support Specialist
Architects Orange LLP —Orange, CA
- $23 - $27 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Free parking
- Paid holidays
Quick Apply
INFORMATION SYSTEMS ASSISTANT
GEARY PACIFIC CORPORATION —Anaheim, CA
- $27 - $29 an hour
- Full-time
- Azure
- ERP systems
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
Help Desk Support Representative
Travis Mathew —Huntington Beach, CA
- $29.38 - $44.04 an hour
- Full-time
- Mid-level
- Office
- 2 years
11d
Level II- IT Help Desk Technician
Nuebis —Tustin, CA
- $30 - $32 an hour
- Full-time
- English
- Mid-level
- Windows
- Paid time off
Quick Apply
3d
Desktop Support Technician, Senior
OCTA —Orange, CA
- $40.64 - $56.45 an hour
- Full-time
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
Desktop Technician – Mid Level
Intratek Computer Inc —Orange, CA
- Contract
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Desktop Support Technician
Quantum Electronic Payments —Anaheim, CA
- $47,840 - $67,392 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Profit sharing
- Health insurance
Quick Apply
4d
Help Desk Support Technician
Boston Retail Solutions —Santa Ana, CA
- From $22 an hour
- Full-time
- Google Workspace
- Windows
- 1 year
- Health insurance
- Dental insurance
Quick Apply
3d
Desktop Support Technician
NTT Ltd —Irvine, CA
- $28.00 - $31.50 an hour
- Temporary
- Mid-level
- Microsoft Office
- 3 years
- Health savings account
- AD&D insurance
IT Support Specialist I
Ware Malcomb —Irvine, CA
- $24.04 - $28.85 an hour
- Full-time
- Spanish
- Office
- Bachelor's degree
Quick Apply
4d
IT Technician - (Corp Office - Day Shift)
Robinson Pharma —Santa Ana, CA
- $20 - $25 an hour
- Full-time
- Background check
- Computer Science
- Office
- Paid holidays
- Health insurance
Quick Apply
Help Desk Coordinator (Dispatch & Operations)
OnCall IT, Inc. —Irvine, CA
- $26 - $29 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Health savings account
Quick Apply
9d
Helpdesk Technician
Onboard Systems Hoist & Winch —Anaheim, CA
- $70,304 - $80,000 a year
- Overtime
- 5 years
- Office
- Windows
- Paid holidays
- Health insurance
Quick Apply
IT Specialist
Clarity —Irvine, CA
- $28 - $31 an hour
- Full-time
- Computer Science
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
4d
Senior Desktop Technician
Intratek Computer Inc —Orange, CA
- Contract
- 7 years
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Senior Desktop Specialist
RAVE Aerospace LLC —Brea, CA
- $83,000 - $94,000 a year
- Full-time
- Hybrid work
- 5 years
- Windows
- Microsoft Office
- Health insurance
- Paid time off
Quick Apply

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help desk support jobs near orange, ca

Network Support Engineer II

Brea Networks, LLC
Brea, CA

Quick Apply

Job Details

Full-time
From $75,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Technical documentation
Public Cloud
Incident Escalation
Network infrastructure
Cloud service support
Attention to detail
Customer relationship management (CRM) systems (technically supported)
Problem-solving
CompTIA Network+
IT support
Network engineering
CompTIA Security+
Escalation handling

Full Job Description

About the Role

We’re looking for a Network Support Engineer II who can handle Level 1-3 support tickets, escalations, and troubleshooting across network, cloud, and security environments.

This role is primarily support-focused, but requires the ability to:

Understand how systems are designed
Make sound technical decisions during troubleshooting
Maintain compliance with security frameworks (CMMC, NIST)

This is not entry-level support. You will be expected to resolve complex issues, communicate directly with clients, and ensure all work is fully documented and audit-ready.

What You’ll Do

Advanced Support & Troubleshooting

Resolve Level 1, 2 and Level 3 support tickets across:
Networking (connectivity, routing, VPNs, VLANs)
Microsoft 365 environments
Azure / cloud systems (basic to intermediate)
Identity & access issues (Entra ID, MFA, permissions)
Troubleshoot issues end-to-end and implement permanent fixes, not workarounds
Act as an escalation point for Level 1 technicians

Client Communication

Communicate directly with clients via phone and email
Clearly explain issues, resolutions, and timelines
Set expectations and maintain professionalism at all times

Ticketing & Documentation (Critical)

Fully document all work performed in tickets, including:
Root cause
Troubleshooting steps
Resolution details
Ensure documentation is clear, complete, and audit-ready
Follow and contribute to SOPs and runbooks
Maintain accurate system and configuration documentation

Compliance & Security Awareness

Troubleshoot and resolve issues while maintaining compliance with:
CMMC 2
NIST 800-171
Follow secure practices (least privilege, access control, etc.)
Understand how changes impact compliance and security posture

Light Engineering / Implementation

Assist with small implementations and changes, such as:
Firewall rule updates
User access configurations
Network adjustments
Follow established standards when making changes
Escalate design decisions to senior engineers when needed

What You Bring

Required

5-7 years experience in IT support, networking, or MSP environments
Strong troubleshooting skills across:
Networking (TCP/IP, DNS, DHCP, VPNs)
Microsoft 365
Basic Azure / cloud environments
Experience handling escalated or complex support issues
Strong written and verbal communication skills
High attention to detail in documentation

Preferred

Experience in MSP environments
Exposure to compliance frameworks (CMMC, NIST, HIPAA, etc.)
Experience with firewalls (Fortinet, Meraki, SonicWall)
Certifications:
Network+, Security+, or equivalent
Microsoft certifications

What Success Looks Like

You consistently resolve complex tickets without escalation
Your tickets are fully documented and audit-ready every time
Clients trust your communication and clarity
You follow processes but also understand why they exist
You escalate appropriately

What This Role Is NOT

Not entry-level / help desk only
Not a pure architect or design-heavy engineering role
Not a “close tickets fast” position — quality and documentation matter as much as speed

Why Join Us

Work in a compliance-driven, security-focused environment
Gain exposure to regulated environments (CMMC / DIB clients)
Clear path to Lead Network Engineer or Cybersecurity roles
High accountability, high growth environment

Additional Requirements

Ability to pass background and drug check
Comfortable working with regulated and sensitive environments
Strong adherence to process, documentation, and security standards

Pay: From $75,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

Please complete the required assessment before we move forward in the hiring process: https://scorecard.cmmccompliance.us/why-work-for-brea-networks

. Candidates who do not complete this assessment will not be considered for an interview.

Experience:

IT support: 7 years (Required)
Network engineering: 7 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

help desk support jobs in orange, ca

Network Support Engineer II

ENVIRONMENTAL SERVICES, CUSTOMER SUPPORT SPECIALIST

Network Administrator

Electronic Warfare Fleet Liaison

IT Support Specialist

INFORMATION SYSTEMS ASSISTANT

Help Desk Support Representative

Level II- IT Help Desk Technician

Desktop Support Technician, Senior

Desktop Technician – Mid Level

Desktop Support Technician

Help Desk Support Technician

Desktop Support Technician

IT Support Specialist I

IT Technician - (Corp Office - Day Shift)

Help Desk Coordinator (Dispatch & Operations)

Helpdesk Technician

IT Specialist

Senior Desktop Technician

Senior Desktop Specialist

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