Top 475 Call center Jobs in Orange Ca

Russian Speaking Call Center Representative
Celebrating Life Community Health Center —Mission Viejo, CA
- $24 - $25 an hour
- Full-time
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
2d
Debt Relief Sales Closer
Prospifi —Costa Mesa, CA
- $100,000 - $350,000 a year
- 8 hour shift
- Mid-level
- Office
- Fair chance
- Health insurance
- Dental insurance
Quick Apply
Member Services Specialist (Bilingual - Korean)
Astiva Health —Orange, CA
- $25 - $28 an hour
- Full-time
- Background check
- Mid-level
- Fair chance
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Home Comfort USA —Anaheim, CA
- $20 - $23 an hour
- Weekends as needed
- Customer service
- Mid-level
- Residential
- Paid holidays
- Disability insurance
Quick Apply
2d
Member Service Representative
Champion Health Plan/ Champion Payer Solutions —Long Beach, CA
- From $22 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Call Center Representative - Part Time
West Coast University, Inc. —Anaheim, CA
- $21.43 - $28.95 an hour
- Part-time
- Mid-level
- High school diploma or GED
- 1 year
10d
Call Center Representative
West Coast University, Inc. —Anaheim, CA
- $21.43 - $28.95 an hour
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
10d
Customer Service Rep / Call Center / Client Support
ADP —La Palma, CA
- $17.02 - $30.14 an hour
- Overtime
- Hybrid work
- Spanish
- Military
- Writing skills
- Wellness program
- Disability insurance
PT Utilities Customer Services Representative I
City of Anaheim, CA —Anaheim, CA
- $27.77 - $35.14 an hour
- Part-time
- Background check
- Sales
- Computer literacy
- Retirement plan
12d
Call Center Customer Service Representative
Mesa Garage Doors, Inc. —Anaheim, CA
- $22 an hour
- Weekends as needed
- Communication skills
- Entry level
IN-OFFICE Customer Service Agent Representative
Riman Inc —Irvine, CA
- $47,000 - $50,000 a year
- Full-time
- Computer skills
- In-person
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Home Comfort USA —Orange County, CA
- $20 - $23 an hour
- Weekends as needed
- Customer service
- Mid-level
- Residential
- Paid holidays
- Disability insurance
Quick Apply
3d
Cold Call Recruiter
First Team Real Estate —Newport Beach, CA
- $65,000 - $170,000 a year
- Full-time
- Background check
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Quick Apply
4d
Ambulance Night Dispatcher
PREMIER MEDICAL TRANSPORT INC —Brea, CA
- $29.00 - $32.27 an hour
- Overtime
- Customer service
- HIPAA
- No experience needed
- Paid training
- Health insurance
Quick Apply
Call Center Quality Assurance Auditor
United Faith Ministries Inc —Orange, CA
- $26 an hour
- Full-time
- Spanish
- HIPAA
- English
- 403(b) matching
- Health insurance
Quick Apply
Junior Case Advocate
Tax Relief Advocates —Irvine, CA
- $22 an hour
- Full-time
- Office
- High school diploma or GED
- Computer skills
Quick Apply
Account Servicing Specialist - 90+ Day Collections
Veros Credit, LLC —Santa Ana, CA
- $22 - $30 an hour
- Overtime
- Spanish
- English
- High school diploma or GED
- Paid holidays
- Disability insurance
Medicare Telesales Representative
Clever Care Health Plan —Huntington Beach, CA
- $24 - $29 an hour
- Full-time
- Hybrid work
- Background check
- HIPAA
- Office
9d
Call Center Representative
TaxRise —Irvine, CA
- $24 - $25 an hour
- Overtime
- Background check
- Mid-level
- 3 years
- Health savings account
- Health insurance
Quick Apply
Telephone Sales Representative
Kensington Marketing Group —Anaheim, CA
- $17 - $22 an hour
- Full-time
- In-person
- Entry level
- Paid training
- Health insurance
Quick Apply

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Russian Speaking Call Center Representative

Celebrating Life Community Health Center -
Mission Viejo, CA

Quick Apply

Job Details

Full-time
$24 - $25 an hour
2 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Flexible schedule
Life insurance

Qualifications

Spanish
Interpersonal skills
English
High school diploma or GED
Driver's License
Russian
Medical records
Attention to detail
Safety standard operating procedures

Full Job Description

The Call Center Representative is the point of initial contact into the Health Center. Handles incoming calls from patients and the public, schedules appointments, makes follow-up calls to patients and provides accurate information. Exchanges pertinent and non-routine information, answers questions and offers guidance, either face to face, through written correspondence or via the telephone with individuals on a continual basis. Additionally, the Call Center Representative schedules appointments, maintains documentation and records, facilitates the smooth running of the front office, and supports the delivery of quality patient care.

Responsible for calling patients and arranging appointments with their primary
care providers for specific reasons and doing so in a caring and professional manner:

Established patients with chronic conditions in need of a follow up visit, test or treatment that has not been performed;
Patients who have been assigned to CLCHC by a managed care plan but have not been seen by CLCHC within the year;
Patients who have been discharged from the hospital after an inpatient stay within X number of days after discharge;
Patients who have been in the ER within 3 days from the discharge from the ER; and
Patients who have missed medically necessary visits or
Schedule appointments for x-rays, lab visits, vaccinations, etc. as
Update patient information and patient registration
Assist with the referral process.
Attend all required meetings and
Consistently demonstrate and uphold CLCHC's principle of providing quality health and human services to the medically underserved and low-income populations in a culturally sensitive manner.
All other duties as assigned

Special Knowledge, Skills, Abilities and Attributes:

Demonstrated ability to exercise sound judgement and decision making
Ability to communicate clearly and
Ability to plan and be organized.
Ability to work well under pressure, take initiative, be flexible and
Ability to maintain confidentiality of patient information and company records.
Ability to exhibit good interpersonal communications skills
Professional appearance and
Ability to convey a positive and professional image to the public and patients
Demonstrated proficiency in various PC applications, including E-mail, Microsoft
Excel, and Word, Internet and networking
Demonstrated ability to learn EHR and follow instructions in that system
Required to know, follow and enforce safe work practices, and be aware of company policies and procedures related to job safety, including safety rules

Working Conditions Normal office environment with:

Occasional walking, reaching with hands and arms, stooping and kneeling
Ability to handle multiple tasks while also being tactful, diplomatic, and
empathetic.
Ability to organize and schedule work effectively.
Ability to communicate effectively and tactfully with staff, managers and other
levels of personnel, in person and on the telephone.
Protects patients' rights by maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes.
Contributes to team effort by accomplishing related results as needed.

QUALIFICATIONS

High school graduate or its equivalency;
Experience in medical front office procedures preferred and knowledge of medical terminology;
Ability to always demonstrate the highest level of performance and behavior standards;
Excellent customer service skills and ability to effectively and respectfully handle dissatisfied patients;
Demonstrated attention to detail, ability to multi-task, and flexible;
Knowledge of standard office machines including copier, fax, multi-line telephone, printers, etc.;
Ability to be a team player; support and assist team members.
Bilingual in English/Spanish required.
Prior experience working with underserved populations preferred

SPECIAL REQUIREMENTS

Valid California Driver License and automobile insurance coverage;
Subject to a criminal background check prior to employment; and
TB clearance, to be renewed every year. Annual Influenza.
We offer a dynamic work environment with competitive salaries and benefits. CLCHC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, CLCHC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Work Location: In person - Mission Viejo 92691

Pay: $24.00 - $25.00 per hour

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

call center jobs in orange ca

Russian Speaking Call Center Representative

Debt Relief Sales Closer

Member Services Specialist (Bilingual - Korean)

Customer Service Representative

Member Service Representative

Call Center Representative - Part Time

Call Center Representative

Customer Service Rep / Call Center / Client Support

PT Utilities Customer Services Representative I

Call Center Customer Service Representative

IN-OFFICE Customer Service Agent Representative

Customer Service Representative

Cold Call Recruiter

Ambulance Night Dispatcher

Call Center Quality Assurance Auditor

Junior Case Advocate

Account Servicing Specialist - 90+ Day Collections

Medicare Telesales Representative

Call Center Representative

Telephone Sales Representative

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