Top 1233 Customer service representative Jobs in Orange County Ca

Customer Service Specialist I
City of Pomona —Pomona, CA
- $50,736 - $61,716 a year
- 8 hour shift
- Basic math
- Office
- Administrative experience
- AD&D insurance
- Paid holidays
7d
Airline Customer Service Representative in ONT Airport - Starting Pay $20/hr or $21/hr with Airline Experience | Part Time Opportunity
Hallmark Aviation Services —Ontario, CA
- $20 - $21 an hour
- Part-time
- Customer service
- Computer literacy
- Basic math
Client Service Specialist
Cogency Global —Irvine, CA
- $50,000 - $55,000 a year
- Monday to Friday
- Remote
- Typing
- Communication skills
- Entry level
10d
Customer Service Representative
USOC Biomedical —Irvine, CA
- From $25 an hour
- Full-time
- Office
- Administrative experience
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
12h
Customer Service Representative II (M-F 6:00am-2:30pm)
Niagara Bottling —Diamond Bar, CA
- $24.59 - $32.58 an hour
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
1d
Registered Client Service Associate - Newport Beach, CA
LPL Financial —Newport Beach, CA
- $28.47 - $47.44 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Paid time off
Quick Apply
7d
Insurance-Experienced P&C CSR-Office-Customer Service Representative
CIF Insurance Agency —Huntington Beach, CA
- $60,000 - $75,000 a year
- Full-time
- Background check
- Customer service
- Mid-level
- COVID-19 protective measures
- Health insurance
Quick Apply
Mandarin-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- From $22.65 an hour
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
Russian-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- From $21.65 an hour
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
Licensed Insurance Assistant (Part-Time)
Canedo Insurance Agency —Huntington Beach, CA
- $24 an hour
- Part-time
- Background check
- Computer literacy
- Office
- Opportunities for advancement
Quick Apply
Vietnamese-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- From $21.65 an hour
- Remote
- English
- Windows
- High school diploma or GED
- Wellness program
- Tuition reimbursement
Customer Service Representative Bilingüal (english spanish)
Apoyo Financiero Inc —Santa Ana, CA
- $20 - $21 an hour
- Full-time
- Spanish
- No experience needed
- English
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative (Bilingual Korean)
Clever Care Health Plan —Huntington Beach, CA
- $22 - $25 an hour
- Weekends as needed
- Hybrid work
- Background check
- Spanish
- Microsoft Excel
Cantonese-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- From $22.65 an hour
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
Cambodian-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- From $22.65 an hour
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
Insurance Customer Service Representative - Mandarin Speaker Required
State Farm Agency —Hacienda Heights, CA
- $42,000 - $80,000 a year
- Part-time
- English
- Office
- Communication skills
- Tuition reimbursement
- Paid time off
Quick Apply
Member Services Specialist (Bilingual - Korean)
Astiva Health —Orange, CA
- $25 - $28 an hour
- Full-time
- Background check
- Mid-level
- Fair chance
- Health insurance
- Dental insurance
Quick Apply
Division Support Specialist
Alleviate Tax —Irvine, CA
- $19 - $20 an hour
- Email
- Bilingual
- Background check
- No experience needed
- Health insurance
- Dental insurance
Quick Apply
Commercial Customer Service Representative/Account Executive
Knox General Insurance Brokers —Orange, CA
- $25 - $30 an hour
- 8 hour shift
- Customer service
- Mid-level
- Office
- 401(k)
- Paid time off
Quick Apply
Enrollment Representative
Champion Health Plan —Long Beach, CA
- From $23 an hour
- Overtime
- Background check
- Spanish
- HIPAA
- Health insurance
- Dental insurance
Quick Apply

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Customer Service Specialist I

City of Pomona -
Pomona, CA

Apply Now

Job Details

Full-time
$50,736 - $61,716 a year
7 days ago

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
Credit union membership
Life insurance
Retirement plan
Pet insurance

Qualifications

High school diploma or GED
Driver's License
Typing

Full Job Description

VACANCY

APPLY IMMEDIATELY

This recruitment will close after the first 200 applications are received. A valid typing certificate must be attached for an application to be considered complete (must follow instructions linked in this job bulletin). Interested candidates are encouraged to apply as soon as possible.

The City of Pomona is seeking a customer-focused and detail-oriented professional to join the Revenue Management Division of the Finance Department as a Customer Service Specialist I. This is an open and promotional recruitment available to both external applicants and eligible City employees.

In this role, the Customer Service Specialist I assists customers in person and by phone, processes business license applications and renewals, processed remittances various tax and fee revenues, processes service requests for the City’s water and sanitation programs, handles financial transactions, reconciles daily cash revenues, and responds to customer inquiries and concerns. The position also provides administrative and accounting support for business licensing, utility billing, collections, and other City programs.

This is a flexible-staffing classification, with the current vacancy being filled at the Customer Service Specialist I level.

The Ideal Candidate

The ideal candidate will possess excellent customer service, communication, and organizational skills. Successful candidates will be comfortable assisting customers with account questions and payment concerns, handling challenging interactions professionally, and accurately processing financial transactions and service requests.

The ideal candidate will also demonstrate strong attention to detail, mathematical ability, dependability, and the ability to manage multiple priorities in a fast-paced environment. Experience with cashiering, utility billing, account reconciliation, business licensing, accounts receivable, or general administrative support is highly desirable.

Why Pomona

The City of Pomona offers meaningful public service work, opportunities for professional growth, and an excellent benefits package, including:

4/10 work schedule (Fridays off)
CalPERS defined-benefit retirement plan
Comprehensive medical, dental, and vision insurance options
Generous paid time off, including vacation and sick leave, paid holidays, and floating holidays
Tuition reimbursement of up to $3,500 per year for eligible educational expenses
City-paid life and long-term disability insurance
Optional 457 deferred compensation plan
Medical and dependent-care Flexible Spending Accounts
Competitive salary with a 5% increase effective October 1, 2026

If you are passionate about providing excellent customer service and want to build your career in public service, we encourage you to apply.

MINIMUM QUALIFICATIONS TO APPLY

Any combination equivalent to experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be:

Education and Experience:

High school diploma or GED equivalency.
One year of general administrative support and customer service experience or one year of general accounting experience.

License or Certificate:

Possession of, or must obtain, an appropriate, valid driver's license.
Must have the ability to type 45 net words per minute (refer to information below).

Minimum of 45 net words per minute on a 3-minute exam. Refer to Typing Certificate Requirements sheet.) The City of Pomona will accept an online typing test obtained only through speedtypingonline.com. Please review the Pomona Online Typing Test Instructions.

Competencies:
The following list represents the core competencies needed for success in this position.

Self-Management: Showing personal organization, self-discipline, and dependability.
Oral Communication: Engaging effectively in dialogue.
Customer Focus: Attending to the needs and expectation of customers.
Handling Conflict: Managing interpersonally strained situations.
Teamwork: Collaborating with others to achieve shared goals.
Mathematical Facility: Performing computations and solving mathematical problems.

ESSENTIAL DUTIES

Assist customers at counter or by phone to process and handle transactions for various functions within the City; such as water, sewer, planning, police, recreation, finance, and General Fund revenues.
Prepare and process service orders/work orders for various City services including but not limited to water, sewer, business licensing. Services include setting up new billing accounts, closing accounts, water meter installations, administration of business license activity, cashiering etc.
Provide assistance to citizens with inquiries and complaints; answer customer complaints regarding charges, delinquencies and refunds of transactions from various departments within the City.
Handle accounts that have not been properly paid through a formal write off process, processing of State recorded bankruptcies, and/or working with the City's collection agencies.
Audit and review cash transactions, reconcile daily cash revenues deposited in the bank and to the cash accounts in the general ledger.
Initiate and process journal entries that will balance revenue transactions in the general ledger cash account. Post revenue balances in the City cash accounts.
Provide the public with general information regarding City policies and procedures, refer calls to appropriate department personnel and obtain and receive information from other public and private agencies as required.
Perform a variety of general administrative support duties including typing and proofreading a variety of documents, maintaining files and records, and sorting incoming mail.
Establish and maintain complete files and records related to assigned function.
Perform related duties and responsibilities as assigned.

SPECIAL REQUIREMENTS:
Essential duties require the following physical skills and work environment: Ability to work in a standard office environment and the ability to travel to different sites and locations.

SELECTION PROCESS

Open & Promotional Recruitment

This recruitment is open to external candidates as well as any City of Pomona employee not serving an initial probationary period and any other hourly City employee.

Examination Procedure

Screening of qualifications and "most qualified" is based on the information provided on the official City Application. A resume may be attached to your application, but will not substitute for the completion of your application. Applications that are not entirely completed may be rejected. This recruitment may also establish a list for future vacancies.

Supplemental Questions

To complete your application for this position you will be prompted to respond to supplemental questions. Incomplete responses, false statements, omission, or partial information may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application. The information will be used as part of the application screening and selection process and is designed to help you present your qualifications for this position. This may include a selection step in which your application and supplemental questions are reviewed and scored by a panel of raters familiar with this position.

Apply Now

Refine Your Search

customer service representative jobs in orange county ca

Customer Service Specialist I

Airline Customer Service Representative in ONT Airport - Starting Pay $20/hr or $21/hr with Airline Experience | Part Time Opportunity

Client Service Specialist

Customer Service Representative

Customer Service Representative II (M-F 6:00am-2:30pm)

Registered Client Service Associate - Newport Beach, CA

Insurance-Experienced P&C CSR-Office-Customer Service Representative

Mandarin-English Bilingual Healthcare Customer Service Representative - Remote in California

Russian-English Bilingual Healthcare Customer Service Representative - Remote in California

Licensed Insurance Assistant (Part-Time)

Vietnamese-English Bilingual Healthcare Customer Service Representative - Remote in California

Customer Service Representative Bilingüal (english spanish)

Customer Service Representative (Bilingual Korean)

Cantonese-English Bilingual Healthcare Customer Service Representative - Remote in California

Cambodian-English Bilingual Healthcare Customer Service Representative - Remote in California

Insurance Customer Service Representative - Mandarin Speaker Required

Member Services Specialist (Bilingual - Korean)

Division Support Specialist

Commercial Customer Service Representative/Account Executive

Enrollment Representative

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