Top 259 Help desk Jobs in Orange County Ca

Bicycle Technical Support Representative I
Shimano North America Holding —Irvine, CA
- $22 - $23 an hour
- Full-time
- Spanish
- Writing skills
- Mid-level
- Wellness program
- Health insurance
Quick Apply
Desktop Support Technician – R&D Lab Environment
Buchanan Technologies —Lake Forest, CA
- $62,000 - $65,000 a year
- Full-time
- Background check
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Senior Desktop Support Technician
Leidos —Norco, CA
- $33 - $36 an hour
- Full-time
- 5 years
- Mid-level
- Office
2d
Associate Technical Account Manager
Yardi Systems, Inc. —Santa Ana, CA
- $31.25 - $32.81 an hour
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Residential
- Profit sharing
Help Desk Coordinator
OnCall IT, Inc. —Irvine, CA
- $26 - $29 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Health savings account
Quick Apply
IT Helpdesk Support Technician
Sofia University —Costa Mesa, CA
- $25 an hour
- Part-time
- Hybrid work
- Microsoft Office
- University
- US work authorization
Quick Apply
Service Desk Representative
SchoolsFirst FCU —Tustin, CA
- $24.56 - $35.62 an hour
- Full-time
- Windows
- High school diploma or GED
- 1 year
8d
IT Help Desk Specialist
Design West Technologies —Tustin, CA
- $30.00 - $33.50 an hour
- Full-time
- Mid-level
- 2 years
Quick Apply
14d
Help Desk Analyst
Jackson Lewis —Orange County, CA
- $26.70 - $33.40 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Paid holidays
Help Desk Analyst I
Bal Seal Engineering —Lake Forest, CA
- $25 - $31 an hour
- Full-time
- Computer science
- Computer Science
- Computer literacy
- Disability insurance
- Health insurance
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Help Desk Specialist L2
ADDMAN Engineering LLC —Irvine, CA
- $70,304 - $80,000 a year
- Weekends as needed
- Azure
- Mid-level
- Office
9d
Help Desk Support Representative
Travis Mathew —Huntington Beach, CA
- $36.71 - $44.04 an hour
- Full-time
- Mid-level
- Office
- 2 years
IT Support Technician
Multi Media LLC —Irvine, CA
- $66,000 - $80,500 a year
- Full-time
- Hybrid work
- Google Workspace
- Office
- Windows
- Paid holidays
- Disability insurance
Quick Apply
Service Desk Analyst
Financial Partners Credit Union —Costa Mesa, CA
- $30 - $42 an hour
- Research
- Mid-level
- Communication skills
Quick Apply
2d
Desktop Systems Analyst
Glidewell Dental —Irvine, CA
- $27.81 - $34.00 an hour
- Full-time
- 5 years
- Research
- Mid-level
Technology Support Rep I
HNTB Holdings Ltd —Santa Ana, CA
- $29.25 - $43.87 an hour
- Full-time
- Computer Science
- Office
- Driver's License
1d
Technical Desktop Support Irvine CA
KU Telecom LLC —Irvine, CA
- Mid-level
- 3 years
- Ability to sit for extended periods
9d
IT Support Specialist II
Virgin Galactic —Tustin, CA
- $58,240 - $80,600 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
7d
IT Assistant
iBUYPOWER —City of Industry, CA
- $28 - $30 an hour
- Full-time
- Microsoft Outlook
- Ability to lift 50 pounds
- 1 year
- Paid holidays
- Health insurance
IT Support
Boston Retail Solutions —Santa Ana, CA
- From $25 an hour
- Full-time
- Google Workspace
- Organizational skills
- 1 year
- Health insurance
- Dental insurance
Quick Apply

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help desk jobs near orange county ca

Bicycle Technical Support Representative I

Shimano North America Holding -
Irvine, CA

Quick Apply

Job Details

Full-time
$22 - $23 an hour

Benefits

Wellness program
Health insurance
On-site gym
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Writing skills
Bicycle repair
Electrical parts
Mechanical knowledge

Full Job Description

Bicycle Technical Support Representative I

Bike Division

Shimano North America Holding, Inc. is a global company offering the world's sporting community top labels and brands, including Shimano, G. Loomis, Power Pro, and Lazer Sports.

We are seeking a Bicycle Technical Support Representative I to join our Irvine, CA team! At Shimano, we welcome your talent, innovation, and enthusiasm.

We offer an exceptional array of employee benefits and incentives and are proud to support our employees' health and happiness. We offer paid time off, medical, dental, vision, employer-matching 401k, wellness incentives, a fully equipped on-site gym, rideshare, and much more.

Job Summary:

The Bicycle Technical Support Representatives are responsible for providing customer support using numerous communication methods. Representatives are part of a North American team that supports retailers with expert knowledge on selling, servicing, and selecting our products. Team Shimano brands include Shimano, Lazer, PRO Bikegear and Bikefitting.com

Job Level:

Experienced

Essential Duties/Responsibilities:

Provide technical and sales support to Shimano's accounts and sales agencies.
Provide technical support for end consumers.
Understand and be prepared to teach others about the technology and maintenance of Team Shimano products.
Utilize customer service best practices when providing oral and written support.
Efficiently troubleshoot mechanical, electrical, and hydraulic issues using common techniques and offer customers appropriate options to resolve the issue.

Job Qualifications:

Advanced bicycle technician skills including a thorough understanding of frame, suspension, and wheel design as well as drivetrain theory (mechanical, electronic, internal, and e-bike)
A minimum of three years of cycling retail experience or equivalent is required.
Solid written and verbal skills.
Basic knowledge of Microsoft Office.
Strong multi-tasking skills.
Fluent in conversational Spanish is a plus.
Call center experience is a plus.
Advanced bicycle technician skills are required, including an understanding of frame, suspension, wheel design, and drivetrain theory (mechanical, electronic, internal, and e-bike).

Education:

High School or GED diploma
Two or four-year post-secondary degree

WORKING CONDITIONS

Environment:

Approximately 95% of the time performing job duties is spent indoors, within a standard office environment.
Approximately 5% of the time performing job duties is spent outdoors, exposed to weather conditions.
Approximately 35-40% of the time is spent on the computer.
While performing the duties of this job, the employee sometimes works near moving mechanical parts and is occasionally exposed to the risk of electric shock.
Noise level in the work environment is usually moderate.
The temperature of the work environment, when in the office, is moderate and ranges from 65 – 80 degrees.

Physical Demands:

Seldom (1–5%): lift from overhead or below the waist
Occasionally (6-33%): bend, twist, push, pull, climb, squat, crawl, kneel
Frequently (34-66%): reach with hands and arms; climb or balance; stand and walk; grasp with hands and fingers; and lift (up to 10 lbs.)
Continuously (67-100%): sit, use hands to finger, handle or feel objects, tools, or controls; see (including close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus), hear and speak; and key (i.e., computer, calculator, telephone).

Machines, Tools and Equipment

Occasionally (6-33%): copier, fax, and 10-key calculator
Continuously (67-100%): writing instruments, computer and telephone

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Shimano North America reserves the right to modify and change responsibilities and duties herein without notice.

Shimano North America is an equal opportunity employer and will not discriminate against any employee or applicant based on age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status or any classification protected by federal, state, or local law.

Quick Apply

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help desk jobs in orange county ca

Bicycle Technical Support Representative I

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