Top 2618 Member services representative Jobs in Orange County Ca

Patient Service Rep - Bilingual (CM)
Share Ourselves —Costa Mesa, CA
- $22.00 - $24.45 an hour
- Overtime
- Microsoft Word
- Spanish
- Microsoft Outlook
- 403(b) matching
- Health savings account
Quick Apply
4d
Transportation Associate
MSI —Orange, CA
- $22 - $25 an hour
- Overtime
- Microsoft Outlook
- Office
- Administrative experience
- Disability insurance
- Health insurance
Title Assistant - Irvine, CA
Anywhere Real Estate —Irvine, CA
- Full-time
- Sales
- Word processing
- Basic math
Automotive Buy Back Lead (On-Site)
Concentrix —Fountain Valley, CA
- $33.00 - $41.25 an hour
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid training
- Paid holidays
10d
Temporary Medical Collections Representative
University of California, Irvine —Anaheim, CA
- $26.58 - $37.75 an hour
- Temporary
- Background check
- English
- Research
- Paid holidays
- Health insurance
On-Site Customer Service Representative - Mission Viejo, CA
Sharecare —Mission Viejo, CA
- $24 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- HIPAA
Customer Enrollment Representative
Confidencial —Anaheim, CA
- $3,950 - $4,800 a month
- Full-time
- Sales
- In-person
- Reliable transportation
Quick Apply
4d
Member Services Representative
Astiva Health —Orange, CA
- $24 - $29 an hour
- Full-time
- Background check
- Spanish
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Planet Fitness - Member Services Representative - Part Time - Corona
Saber Fitness Corona, LLC —Corona, CA
- $16.90 - $17.50 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Member Services Representative
SUPREME FITNESS GROUP —Santa Ana, CA
- $16.90 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health insurance
- 401(k)
Admitting Representative, Admitting Per Diem
CHOC Children's —Orange, CA
- $23 - $24 an hour
- Part-time
- Microsoft Excel
- Customer service
- BLS Certification
Planet Fitness - Member Services Representative - Part Time - Corona Grand Oaks
Saber Fitness Corona Crossing, LLC —Corona, CA
- $16.90 - $17.50 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Steven Wang - State Farm Agent —Irvine, CA
- $26 - $28 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Patient Access Representative III - OC Per Diem
City of Hope —Irvine, CA
- $25.78 - $36.09 an hour
- Per diem
- Clinic experience
- Mid-level
- High school diploma or GED
Member Services Representative
Crunch - SIR Fitness LLC. —Tustin, CA
- $16.90 - $18.00 an hour
- Full-time
- CPR Certification
- Entry level
- AED Certification
- Employee discount
- Gym membership
Quick Apply
Patient Services Representative, Edinger Pediatrics
CHOC Children's —Fountain Valley, CA
- $23.00 - $32.88 an hour
- Full-time
- Spanish
- Word processing
- BLS Certification
2d
Patient Office Representative II
City of Hope —Newport Beach, CA
- $22.07 - $28.73 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
On-Site Customer Service Representative - Fullerton, CA
Sharecare —Fullerton, CA
- $24 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Customer Service Representative - State Farm Agent Team Member
Jeff Noviello - State Farm Agent —Tustin, CA
- $22 - $25 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Medical Receptionist
Acuity Eye Group —Costa Mesa, CA
- $23 - $25 an hour
- Full-time
- Microsoft Word
- OSHA
- HIPAA
Quick Apply

I want to receive the latest job alert for member services representative in orange county ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

member services representative jobs near orange county ca

Medical Collector jobs in Anaheim, CA

Patient Services Representative jobs in Costa Mesa, CA

Member Services Representative jobs in Santa Ana, CA

Title Assistant jobs in Irvine, CA

Patient Access Representative III jobs in Irvine, CA

Customer Service Representative jobs in Fullerton, CA

Customer Service Representative jobs in Mission Viejo, CA

Member Services Representative jobs in Corona, CA

Customer Service Representative jobs in Irvine, CA

Customer Service Representative jobs in Tustin, CA

Medical Receptionist jobs in Costa Mesa, CA

Hospital Night Shift Medical Assistant jobs in Chandler, AZ

Medical Collector jobs in Brooklyn, NY

Medical Assistant jobs in Caldwell, ID

Medical Call Center jobs in Sacramento, CA

Medical Collector jobs in Akron, OH

Medical Collector jobs in Northbrook, IL

Medical Receptionist jobs in Dothan, AL

Remote Non Customer Service jobs in Chicago, IL

Customer Service jobs in Austin, TX

Patient Service Rep - Bilingual (CM)

Share Ourselves -
Costa Mesa, CA

Quick Apply

Job Details

Part-time | Full-time
$22.00 - $24.45 an hour
4 days ago

Benefits

403(b) matching
Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Employee discount
403(b)
Opportunities for advancement
Life insurance
Retirement plan
Paid sick time
Pet insurance

Qualifications

Spanish
Customer communication
Confidential information handling
Electronic health records (EHR) management
Basic math
English
Dental terminology
Working with individuals from diverse cultural backgrounds
Quality data entry
Customer data entry

Full Job Description

We have immediate Bilingual Patient Service Rep/Front Desk openings at our Costa Mesa clinic for the following shifts:

1 Full Time position, Monday - Friday schedule 11:45am - 8:15/8:30 pm
1 Full Time position, Tuesday - Friday schedule 10:00a,m - 6:30pm & Saturday 7:45 am - 4:30pm
1 Part Time position, Mon - Fri 5:00pm - 8:15/8:30 pm & Saturday 8:30am - 5:00pm (Total 24 - 26 hours / week)

Regular attendance and on-time arrival are conditions of retention in this position.

Qualified candidates must be bilingual in English and Spanish and have some front desk/customer service experience in a healthcare setting (Medical, dental, BH, etc). The right candidate will be friendly, bubbly, punctual and most importantly, a team player!

JOB SUMMARY:

The Patient Service Representative (PSR) position is the ambassador of the patient greeting and ensures a positive, welcoming Share Ourselves Experience. The PSR is assigned to the front desk duties and data entry for patients checking in to include collection of patient fee’s. This position assists patients with customer service, clinic visit inquiries and works to resolve patient issues while escalating to leadership when necessary. The PSR sets appointments for multiple patient service lines and answers questions as related. The PSR completes outbound calls for appointment reminders and/or re-scheduling appointments, checks patient messages and returns call/replies timely.

RESPONSIBILITIES

Welcomes patients and visitors with a positive professional greeting ensuring they have a warm welcome and know that you are there to help.
Effectively manage the patient check-in process from start to finish to include identification verification, update or confirm demographics and insurance information, and ensure appropriate patient and/or compliance forms are provided and completed accurately.
Collects and maintains patient registration and utilization data for reporting.
Ensure patient information is entered into the Electronic Health Record (EHR) system accurately and in a timely manner.
Ensures proactive approach to customer service by answering patient questions and listening to patient’s concerns/issues, taking ownership of solutions, and is able to accurately identify patient needs through involvement of leadership in resolving complex issues.
Gathers third party payment information and records charges
Ensures that each patient is offered and advised of the sliding fee scale.
Explains payment policy/billing procedures, and patient financial responsibility
Collects and receives patient fees, including patient insurance co-payments, co-insurance, deductibles, prior balances, and sliding fee payments.
Balances daily monies and receipts, and ensures accuracy of batch summaries with 100% accuracy. Follows Share Ourselves Accounting policy and procedures as it relates to collecting and handling cash.
Keeps patient appointments on schedule by notifying provider of patients’ arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
Tracks no-shows report in the EHR system.
Completes daily patient chart prep
Perform general clerical duties, i.e., scanning information, tracking data, receiving and sorting correspondence and packages in an accurate and efficient manner.
Contributes to tracking reports and analyses requested by supervisor.
Work in collaboration with other members of the health care team in order to ensure patients receive timely care.
Maintains the patient waiting area and keeps the area organized and tidy.
Completes all administrative duties and other duties as assigned by supervisor.
Works overtime if requested and authorized

QUALIFICATIONS and EDUCATION:

One (1) year of healthcare office (medical, dental, behavioral health or optical) experience including electronic health records system. Community clinic, medical group or FQHC setting experience is highly preferred.
Must have excellent customer service ability, good energy and a positive attitude.
Ability to complete basic math and has accurate cash handling skills.
Bilingual in English and Spanish required. Proficient in English and Spanish for both verbal and written communication, including use of basic medical and/or dental terminology.
Ability to receive instruction and multi-task while working in a fast-paced environment
Strong computer skills, proficiency in data entry and Microsoft programs such as Word, Excel, Outlook and Internet Explorer.
Excellent written, interpersonal and verbal communication skills.
Demonstrated “detail-approach” to administration and organization
Ability to work with a wide variety of people from different backgrounds and cultures
Ability to maintain high level of confidentiality

*************************************************

What do we offer? A competitive salary and a generous benefits package for our full time team members which includes Health Insurance options covered at 100% or 90% of cost for team members and 50% for eligible dependents; We have group Medical, Dental and Vision, Flexible Spending Accounts, Basic Life insurance/AD &D, Voluntary Life Options, Long Term Disability, 403b Retirement Plan with employer match, Employee Assistance Program, Global Travel Assistance, Supplemental Accident, Critical Illness and Hospitalization plans offered offered, Tuition Reimbursement, Paid Holidays, Paid Vacation and Sick Days.

Part Time team members benefits include; 403b Retirement Plan with employer match, and paid sick days

All qualified candidates will be subject to an employment/criminal background check and must be able to provide proof of required Immunizations for healthcare facility. We will provide vaccines to new employee's if needed at no cost.

JOBREQ# 202606PSRCMA1FT 202602PSRCMA2FT 202606PSRCMA3FT 202606PSRCMA1PT 202606PSRCMA2PT

Pay: $22.00 - $24.45 per hour

Benefits:

403(b)
403(b) matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Opportunities for advancement
Paid sick time
Paid time off
Pet insurance
Retirement plan
Tuition reimbursement
Vision insurance

Application Question(s):

Are you interested in Full Time, Part Time or Either?

Experience:

healthcare: 1 year (Preferred)

Language:

Spanish (Required)

Work Location: In person

Quick Apply

Refine Your Search

member services representative jobs in orange county ca

Patient Service Rep - Bilingual (CM)

Transportation Associate

Title Assistant - Irvine, CA

Automotive Buy Back Lead (On-Site)

Temporary Medical Collections Representative

On-Site Customer Service Representative - Mission Viejo, CA

Customer Enrollment Representative

Member Services Representative

Planet Fitness - Member Services Representative - Part Time - Corona

Member Services Representative

Admitting Representative, Admitting Per Diem

Planet Fitness - Member Services Representative - Part Time - Corona Grand Oaks

Customer Service Representative - State Farm Agent Team Member

Patient Access Representative III - OC Per Diem

Member Services Representative

Patient Services Representative, Edinger Pediatrics

Patient Office Representative II

On-Site Customer Service Representative - Fullerton, CA

Customer Service Representative - State Farm Agent Team Member

Medical Receptionist

I want to receive the latest job alert for member services representative in orange county ca

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected