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Bilingual Healthcare Appointment Setter (English/Spanish) — Remote (Texas)

Knowledge Rhino
Texas

Quick Apply

Job Details

Full-time
$14 - $15 an hour
4 days ago

Qualifications

Computer operation
Spanish
Customer communication
Computer literacy
English
Phone canvassing
Computer skills
Telemarketing
Client interaction via phone calls

Full Job Description

Bilingual Healthcare Appointment Setter (English/Spanish) — Remote (Texas)

$14.00 per hour base production pay | Earn up to $15.00 per hour | Flexible self-scheduling | $200 in new-hire milestone bonuses

Knowledge Rhino is hiring bilingual English/Spanish professionals for a remote, high-volume outbound appointment-setting position serving existing healthcare plan members.

This is an outbound calling role, not inbound customer service. You will contact existing members, explain a healthcare service already available through their plan, answer basic questions, and help eligible members schedule an appointment. This is not cold-call sales, and members are not charged for the service.

Compensation

Training: $7.25 per hour
Production base pay: $14.00 per hour
Performance incentive: Earn up to an additional $1.00 per hour based on established performance criteria, for total production earnings of up to $15.00 per hour
New-hire milestone bonuses: Earn $100 after successfully completing training and another $100 after completing 30 days of employment, subject to eligibility requirements

Flexible Production Schedule

After successfully completing training, employees can build their own production schedules:

Work between 30 and 40 hours per week
Select shifts in two-hour blocks
Schedule production hours Monday through Saturday
Adjust your schedule within the available operating hours

Training follows a separate, fixed schedule and requires full attendance.

What You'll Do

Make outbound calls to existing healthcare plan members
Explain available services and their benefits in English and Spanish
Answer basic member questions using approved information
Help eligible members schedule appointments
Handle questions and objections professionally
Accurately document call outcomes
Meet expectations for attendance, call activity, quality, and appointment conversions
Provide patient, professional, and compassionate service

What You'll Need

Fluency in both English and Spanish
Previous outbound call center, appointment-setting, sales, or customer service experience
Confidence making outbound calls and speaking with people who may be hesitant
Strong communication and basic computer skills
Ability to work independently in a structured remote environment
Residence in Texas
Ability to pass a required background check

Home-Office Requirements

You must have:

A Windows 11 computer
At least 16 GB of RAM
Two monitors
A wired Ethernet connection
Reliable high-speed internet
A noise-canceling USB headset
A quiet, private workspace suitable for healthcare-related calls

Equipment and internet requirements will be verified before training.

Why Join Knowledge Rhino?

Work entirely from home
Build your own production schedule after training
Work between 30 and 40 hours per week
Earn up to $15.00 per hour in production
Earn $200 in early-employment milestone bonuses
Help healthcare members access valuable services already available through their plans
Gain experience in healthcare outreach and appointment setting
Join a growing remote team

If you are bilingual, comfortable making outbound calls, and want meaningful control over your weekly production schedule, we encourage you to apply.

Quick Apply

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