Top 15 Entry level it technician Jobs in Orange Park, Fl

IT Support Technician
Fidelity TalentSource —Jacksonville, FL
- Email
- Windows
- Organizational skills
- Experience equivalent to degree accepted
Helpdesk Technician - Jacksonville, FL
Stillwater Insurance Group —Jacksonville, FL
- Weekends as needed
- Pass drug screening
- Office
- Windows
Quick Apply
8d
Geek Squad Agent (Retail Store)
Best Buy —Jacksonville, FL
- $15.50 - $20.15 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
3d
Change Ticket Coordinator
Leidos —Jacksonville, FL
- $57,850 - $104,575 a year
- Full-time
- Computer science
- Computer Science
- Engineering
8d
Desktop Support Technician
IT Network Solutions Group —Orange Park, FL
- $15 - $21 an hour
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Health savings account
- Health insurance
Quick Apply
15h
IT Help Desk Technician
iVenture Solutions —Jacksonville, FL
- $37,000 - $50,000 a year
- Full-time
- Hybrid work
- Windows
- Driver's License
- Bachelor's degree
- Paid training
- Mileage reimbursement
Quick Apply
Customer Technical Support Representative
IQ Fiber —Jacksonville, FL
- Overtime
- Office
- High school diploma or GED
- Analysis skills
Client Services Analyst I
SS&C Technologies —Jacksonville, FL
- Online Application
- Hybrid work
- Computer Science
- Windows
- Microsoft Office
- Paid holidays
- Health insurance
Computer Technician
RAPID RESPONSE IT —Jacksonville, FL
- From $17 an hour
- Part-time
- Mid-level
- Windows
- Residential
- Employee discount
Quick Apply
5d
Dynamic Server Support
Worldwide TechServices —Jacksonville, FL
- Part-time
- Ability to lift 50 pounds
- Driver's License
- Driving
Quick Apply
Field Service Dispatch Technician - Jacksonville ( JAX) Airport
ESP Global Services Limited —Jacksonville, FL
- $20 - $25 an hour
- Part-time
- Ability to lift 50 pounds
- 1 year
- Ability to stand for extended periods
- Free parking
Quick Apply
13d

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Geek Squad Agent (Retail Store)
Best Buy —Jacksonville, FL
We’ll provide the training and resources you need to assess customers’ needs, perform basic services and partner with other agents as needed on more complex…
$15.50 - $20.15 an hour
3d
Helpdesk Technician - Jacksonville, FL
Stillwater Insurance Group —Jacksonville, FL
Tasks include end user support, license tracking, and PC maintenance, upgrades, and configuration management. Modify configurations, utilities, software default…
Quick Apply
8d

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Desktop Support
CBC Companies —Columbus, OH
Exceptional customer service skills with ability to communicate technical concepts to non-technical users. Provide reliable remote support capabilities using…
$24 - $29 an hour
IT Support Desk Operator
MCNAUGHTON-MCKAY ELECTRIC CO —Columbus, OH
Helpful but not required: familiarity with warehouse, distribution, or multi-site technology environments, kiosk environments, RF scanning devices, or entry-…
Quick Apply
13d

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IT Support Technician

Fidelity TalentSource -
Jacksonville, FL

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Job Details

Full-time

Qualifications

Customer communication
Typing

Full Job Description

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an IT Support Technician to work in Fidelity’s Enterprise Infrastructure Group in Jacksonville, FL.

The Role

The IT Support Technician role is to ensure hardware, software, and network functionality for internal end users. As a technician, you will provide break-fix support and request fulfillment for 80K+ users on a wide variety of technology platforms and applications. Because this is an internal Service Desk, we place high value on serving the needs of our customer-facing and financial associates and those who are in direct support of accomplishing our business objectives. In addition to one’s technical acumen, we require high attention to detail, outstanding customer service, and the ability to build a rapport to optimally elicit crucial details from the user.

Responsibilities

Diagnose, research, and solve hardware, software, and network issues using available resources.
Identify issue patterns, new issues/unexpected changes, and critical incidents for proper handling.
Approach each interaction with a “Customer Obsessed” mentality, providing best-in-class customer service.
Evaluate documented resolutions for validity and provide feedback where necessary.
Provide tailored support to diverse types of end users, from software engineers and financial associates to executives.
Participate in and provide feedback for new technology rollouts and pilot programs.
Record, track, and detail all interactions in the appropriate ticketing tool.

Qualifications

Associate degree, technical certification(s), or equivalent work experience is preferred
1+ Years experience in a Help Desk Support role
Experience supporting Microsoft Windows 10 & 11, Active Directory, and O365 services
Experience supporting common hardware and networking equipment
Experience supporting Apple MacBook and mobile products
Experience with ServiceNow, or other ticketing systems
Outstanding customer service and interpersonal skills
Excellent written and verbal communication skills
Strong documentation skills
Ability to quickly absorb and retain information
Strong organizational skills
Ability to work well on a team in a fast-paced environment
Knowledge of ACD (Automatic Call Distribution) telephony systems
Experience supporting remote workers in a corporate environment
Ability to type a minimum of 50 wpm

Additional Considerations

The initial training is for 3 weeks and will be conducted M – F, from 8 to 5. Your shift be adjusted to align with the business need after training is completed

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.

Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy.

For information about working at Fidelity TalentSource, visit FTSJobs.com.

Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at [email protected] if you would like to request an accommodation.

Apply Now

Refine Your Search

entry level it technician jobs in orange park, fl

IT Support Technician

Helpdesk Technician - Jacksonville, FL

Geek Squad Agent (Retail Store)

Change Ticket Coordinator

Desktop Support Technician

IT Help Desk Technician

Customer Technical Support Representative

Client Services Analyst I

Computer Technician

Dynamic Server Support

Field Service Dispatch Technician - Jacksonville ( JAX) Airport

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