Top 61 Customer relations representative Jobs in Orchard Park, Ny

B2B Sales Representative
Bureau Veritas —Buffalo, NY
- $20 - $23 an hour
- Full-time
- Data analysis skills
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
2d
Enterprise Business Development Representative
FitzMark —Buffalo, NY
- $70,000 - $80,000 a year
- Full-time
- Military
- Research
- Mid-level
- Free parking
- Paid training
Quick Apply
CDL Class A Driver in Depew, NY
Veritiv —Depew, NY
- $70,000 - $75,000 a year
- Full-time
- Clean driving record
- Hazmat Endorsement
- Local
- Profit sharing
- Health insurance
Quick Apply
12d
Graphic Designer
Hanes Supply Inc. —Buffalo, NY
- From $24 an hour
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
4d
Beverage Merchandiser -TJ Sheehan - Buffalo Route
TJ Sheehan Distributing —Buffalo, NY
- $37,440 - $41,660 a year
- Full-time
- Merchandising
- High school diploma or GED
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
Patient Access Rep
Roswell Park Cancer Institute —Buffalo, NY
- $42,641 a year
- Full-time
- High school diploma or GED
- 1 year
- Communication skills
10d
Patient Access Representative
Roswell Park Cancer Institute —Buffalo, NY
- $42,641 a year
- Full-time
- Medical office experience
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Guest Relations Representative
Kaleida Health —Buffalo, NY
- $18.12 - $27.02 an hour
- Part-time
- Hospital
- High school diploma or GED
- In-person
Quick Apply
10d
Patient Access Representative (Temporary-Benefited/Full Time)
Roswell Park Cancer Institute —Buffalo, NY
- $42,641 a year
- Full-time
- High school diploma or GED
- Organizational skills
- 1 year
Provider Relations Representative
Independent Health —Buffalo, NY
- $20 an hour
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
- Paid training
- Paid time off
Financial Counselor
Roswell Park Cancer Institute —Buffalo, NY
- From $53,413 a year
- Full-time
- Mid-level
- High school diploma or GED
- Associate's degree
Customer Service Engineer 2 - Diagnostics - Rochester, NY / Buffalo, NY
Siemens Healthineers —Buffalo, NY
- $74,300 - $102,168 a year
- Full-time
- Clean driving record
- Current TB test
- Customer service
- Disability insurance
- Health insurance
Customer Service Representative
Pella Windows & Doors of Western New York —Buffalo, NY
- $20 - $22 an hour
- Microsoft Excel
- Microsoft Outlook
- Public speaking
Quick Apply
3d
Account Representative - State Farm Agent Team Member
Austin Czaja - State Farm Agent —Buffalo, NY
- $60,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- Paid time off
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Jennifer Warren - State Farm Agent —Hamburg, NY
- $20 - $25 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Flexible schedule
Quick Apply
Patient Care Coordinator
Specialty1 Partners —West Seneca, NY
- $20 - $26 an hour
- Monday to Friday
- Dental office
- High school diploma or GED
- Critical & Intensive Care
- Health savings account
- Disability insurance
Quick Apply
Manager of Outreach and Education
Planned Parenthood CWNY —Buffalo, NY
- $59,467.20 - $68,868.80 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Public speaking
- Health savings account
- Paid holidays
Sr Business Development Representative
Ingram Micro —Buffalo, NY
- $56,000 - $89,600 a year
- Full-time
- Background check
- Pass drug screening
- Bachelor's degree
- Disability insurance
- Health insurance
Sr Business Development Representative (UCaaS)
Ingram Micro —Buffalo, NY
- $56,000 - $89,600 a year
- Full-time
- Hybrid work
- Background check
- Pass drug screening
- Office
- Disability insurance
- Health insurance
Account Representative - State Farm Agent Team Member
Mary Alice Ubal - State Farm Agent —West Seneca, NY
- $50,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- Paid time off
Quick Apply

I want to receive the latest job alert for customer relations representative in orchard park, ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer relations representative jobs near orchard park, ny

Patient Access Representative jobs in Buffalo, NY

Customer Service Representative jobs in Buffalo, NY

Patient Accounts Representative jobs in Buffalo, NY

Guest Service Agent jobs in Buffalo, NY

Graphic Designer jobs in Buffalo, NY

Merchandiser jobs in Buffalo, NY

Customer Relations Representative jobs in Buffalo, NY

Business Development Representative jobs in Buffalo, NY

Account Representative jobs in Buffalo, NY

Sales Representative jobs in Buffalo, NY

Urgent Care Physician jobs in New Jersey

Patient Care Coordinator jobs in Salem, OR

Social Media Coordinator jobs in Atlanta, GA

Alvita Care jobs in New York, NY

Patient Care Coordinator jobs in Memphis, TN

Patient Care Coordinator jobs in Springfield, MA

Patient Care Coordinator jobs in Knoxville, TN

Patient Care Assistant jobs in Los Angeles, CA

Patient Access Representative jobs in Wichita, KS

Patient Observation jobs in Las Vegas, NV

B2B Sales Representative

Bureau Veritas -
Buffalo, NY

Quick Apply

Job Details

Full-time
$20 - $23 an hour
2 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Professional development assistance
Referral program

Qualifications

Managing customer accounts
Laboratory procedures
Customer relationship building
Presentations for conferences or internal meetings
Data analysis skills
Account development
Managing clients in a customer support role
Bachelor's degree
Account management
Team motivation (leadership skill)

Full Job Description

Overview:
Business Title: Customer Account Specialist II
Position Title: Specialist II
Division: Consumer Products Services
Entity: Consumer Products Services
Reports to: Support Services Supervisor
FLSA: Non-Exempt
Location: Buffalo
Hours Worked: Typically, Monday through Friday, 40 per week.
However, must be flexible to meet the needs of the department and complete other projects as assigned.
Position Summary: The Customer Account Specialist II will develop and maintain productive client relationships on behalf of the business ensuring total client satisfaction for all aspects of assigned customer service. Dedicated advocate to client, acting as their guide in every interaction with the business. Meeting client and vendor submission requirements, quality assurance needs, and submission processing from the sample process through test report development and distribution. Problem resolution for any client issues with the aim of ensuring complete client satisfaction, improving client relations, ensuring venture outreach to secure business and generate repeat sales.
Duties and Responsibilities:
It is everyone’s responsibility to live out our Values and Absolutes by
Shaping a World of Trust while ensuring responsible progress.
Major Roles & Responsibilities:  Develop and maintain productive client relationships through professional service and effective communication with BVCPS clients.  Support Back Office with administrative assistance by identifying and resolving submission issues, ensuring Test Request Form data is entered into systems accurately and providing program training and feedback where needed.  Running reports utilizing BV systems for data mining, previous submission analysis, Monthly Client submissions, program summaries, etc.  Process paperwork for all facets of submissions; including, but not limited to revisions and invoice credits, quotations, sample returns, revised Test Request Forms, Test Sample Receipts, updated submission packets and labels.
 Interact with Operations Managers and Supervisors daily. Organize on-going discussions to develop process for adherence to standards and quality in accordance with internal Bureau Veritas requirements.
 Ensure day-to-day client requests, submissions, problems, issues, and complaints are handled efficiently and professionally.
 Ensure accurate and complete delivery of services within defined turnaround times, including sample process questions and follow-up.
 Interact with technical staff to provide submission information to our clients.
 Present results to clients verbally as necessary (pass results only)
 Ensure communication with clients is documented and provided to process sample submissions through lab.
 Monitor on hold / and active CS follow up (ACSF) submissions and ensure that they are followed up on a timely manner.
 Communicate with internal and Back Office staff on administrative changes to client requirements (i.e. manuals, PAID, general procedures, etc.)
 Communicate significant client issues that do not meet expectations to Operations, Business Development/Service Delivery team for engagement. Make educated decisions on resolution based on this engagement.

 Communicates directly with labs, technical staff, business development/service delivery staff, and collections staff relating to follow-up on client requests. Takes needed steps to address and resolve disputes for the client.Support service delivery/business development and local operations by building rapport with clients through participation in client meetings, site/lab tours, and prepare customer presentations.
 Work with service delivery/business development and Buffalo Operations to ensure customer visit expectations are met.
 Identify and communicate any risk or opportunities based on review of the health of the client.
 Analyze data comparisons to standardize and improve the efficiency and effectiveness of client programs with continual improvement.
 Utilize knowledge of client non-technical program requirements to benchmark programs against other clients.
 Work with the department Supervisor/ Manager regarding departmental systems, processes and recommendations for improvements.
 Adhere to the requirements of the BVCPS Quality System and assist with the implementation and maintenance of the department quality system.
 Monitor and analyze client performance including, but not limited to TET, TAT and Hold/ACSF status and highlight areas for improvement to increase efficiency and effectiveness.  Lead client outreach initiatives to further develop client relationships and recommendations for continuous service improvement.  Follow the guidelines set forth in the Bureau Veritas Consumer Products Services, Inc Quality, Health, Safety, Security and Environmental policies and procedures. Comply with Bureau Veritas Consumer Products Services, Inc management systems in accordance with ISO 17025, ISO 9001, ISO 14001, ISO 45001.  Other duties assigned by Supervisor/Manager. Quality Assurance  Ensure all work is done according to standards, errors are addressed through formal Corrective Action Requests, and all policies and procedures are adhered to as outlined in the “Consumer Products Division Quality Manual.”  Support quality and audit initiatives as directed and scheduled by CPS Division Quality, ensuring compliance with ISO 17025 Laboratory Accreditation as well as ISO 9001:2000 Quality System Implement quality revisions and systems and procedures as agreed to with CPS Quality Monitor test reports on a continual basis, ensuring accuracy, completeness, and compliance with Client Program specifications.  Other duties as assigned by Supervisor/Manager Required Skills & Proficiencies:  Leadership and motivational ability, as well the ability to be proactive in anticipating and dealing with opportunities and problems.  Client interaction skills: Demonstrated ability to work with customers, determine their requirements, maintain new business, foster relationships, define and assist in solving problems, and generally ensure their total satisfaction with BV.
 Problem solving skills including the ability to lead groups of diverse people through a problem-solving process.  The ability to organize and prioritize daily activities and workload in an ever evolving, resource constrained environment.  Effective oral and written communications skills including the ability to deliver presentations to in-house and client/vendor audiences.  Strong skills as a team leader and ability to work well with peers. Education and Experience:  High school degree or GED equivalent  2 years of related experience  Business to Business experience preferred.  An equivalent combination of education and experience may be accepted in lieu of above.

Compensation Range: $20-$23 an hour (e.g., the job posting is not necessarily reflective of actual compensation that may be earned, and actual compensation is subject to variation due to such factors as locations, education, experience, and skillset).

#BVCPS

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Application Question(s):

Will you now or in the future require sponsorship?
Must have Business to Business, Account management, or Business sales experience.
This position is a customer accounts specialist role, working as the liaison between our labs and our clients. It is a fully onsite role, and pays up to $23 an hour. It also has a Quarterly bonus incentive based on your own sales. Please reply yes to confirm understanding.

Education:

Bachelor's (Required)

Location:

Buffalo, NY 14228 (Required)

Ability to Commute:

Buffalo, NY 14228 (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer relations representative jobs in orchard park, ny

B2B Sales Representative

Enterprise Business Development Representative

CDL Class A Driver in Depew, NY

Graphic Designer

Beverage Merchandiser -TJ Sheehan - Buffalo Route

Patient Access Rep

Patient Access Representative

Guest Relations Representative

Patient Access Representative (Temporary-Benefited/Full Time)

Provider Relations Representative

Financial Counselor

Customer Service Engineer 2 - Diagnostics - Rochester, NY / Buffalo, NY

Customer Service Representative

Account Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Patient Care Coordinator

Manager of Outreach and Education

Sr Business Development Representative

Sr Business Development Representative (UCaaS)

Account Representative - State Farm Agent Team Member

I want to receive the latest job alert for customer relations representative in orchard park, ny

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected