Top 181 Call center Jobs in Oregon

Director Outreach
P3 Health Partners —Medford, OR
- $130,000 - $160,000 a year
- Public speaking
- Master's degree
- Bachelor's degree
Quick Apply
1d
Business Development Center Call Representative
Herzog-Meier Auto Center —Beaverton, OR
- From $18 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Paid parental leave
Quick Apply
BDC Service Specialist
Sunset Imports Inc —Beaverton, OR
- $20 - $23 an hour
- Full-time
- Driver's License
- 1 year
- Communication skills
- Paid training
- Paid holidays
Quick Apply
Contact Center Representative
NW Priority Credit Union —Beaverton, OR
- $21 - $28 an hour
- Overtime
- Analysis skills
- Travel
- Ability to sit for extended periods
Call Center Representative
DaBella —Hillsboro, OR
- From $19 an hour
- Full-time
- Typing
- Communication skills
- Entry level
- Paid training
- Health savings account
Quick Apply
13h
Call Center Remote Customer Service Representative
VIMO INC —Salem, OR
- $17 - $19 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Member Service Representative III (Dispatcher)
AAA Oregon/Idaho —Lake Oswego, OR
- From $22 an hour
- Weekends as needed
- Spanish
- English
- Computer skills
Quick Apply
Enrollment Specialist (Part-Time) (Fully-Remote) (PST Hours)
Phamily —Portland, OR
- $21 an hour
- Part-time
- Remote
- Organizational skills
- Communication skills
- Entry level
Quick Apply
13d
Call Center Associate- Life Insurance
Accenture —Beaverton, OR
- $20.10 - $40.53 an hour
- Full-time
- Hybrid work
- Spanish
- English
- US work authorization
- Paid holidays
- Disability insurance
8d
HR Contact Center Representative - REMOTE
Ryder System —Salem, OR
- $18 - $20 an hour
- Full-time
- Remote
- Spanish
- Salesforce
- High school diploma or GED
- Disability insurance
- Health insurance
2d
Technical Support Representative
Viasat, Inc. —Oregon
- $15.14 - $28.37 an hour
- Online Application
- Remote
- Mid-level
- High school diploma or GED
- Typing
5d
Virtual Personal Banker
FIREFIGHTERS FIRST CREDIT UNION —Portland, OR
- $58,557 - $65,063 a year
- Urgently hiring
- Remote
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
13d
Call Center Representative
Women's Care —Eugene, OR
- $17.96 - $21.64 an hour
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
Call Center Consultant I
Oregon State Credit Union —Corvallis, OR
- $21.41 an hour
- Full-time
- Background check
- Spanish
- English
- Paid holidays
- Disability insurance
Quick Apply
9d
Customer Service Center Representative
First Community Credit Union of Oregon —Grants Pass, OR
- $19 - $26 an hour
- Full-time
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Part Time Call Center Consultant I
Oregon State Credit Union —Corvallis, OR
- $20 an hour
- Part-time
- Background check
- Spanish
- English
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative
PenFed Credit Union —Eugene, OR
- $19 - $22 an hour
- Overtime
- Computer literacy
- Windows
- Travel
- Paid parental leave
- Disability insurance
8d
Technical Support Representative
CVS Health —Oregon
- $17.00 - $34.15 an hour
- Full-time
- High school diploma or GED
- Fair chance
- Entry level
- Health insurance
- Dental insurance
1d
Member Service Representative I (Beaverton, OR)
RIVERMARK COMMUNITY CREDIT UNION —Beaverton, OR
- $22.88 - $31.00 an hour
- Call employer
- Spanish
- Research
- High school diploma or GED
Part-Time Contact Center Specialist or Officer
Maps Credit Union —Salem, OR
- $23.00 - $30.63 an hour
- Part-time
- Hybrid work
- Spanish
- High school
- Word processing
- Wellness program
- Health savings account
Quick Apply

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Director Outreach

P3 Health Partners -
Medford, OR

Quick Apply

Job Details

$130,000 - $160,000 a year
1 day ago

Qualifications

Customer communication
CMS regulatory compliance
Bachelor's degree
Project management experience in healthcare

Full Job Description

Overall Purpose

Responsible for patient outreach strategies and outcomes to fill our Senior Wellness Centers. Oversees all outreach tactics, recommends technology improvements to make us more efficient, participates in capacity planning, escalates any issues with technology or processes, and ultimately drives performance against visit volume goals.

Essential Functions

Lead short- and long-term planning to impact performance on outreach, scheduling volume, and completed appointments for multiple markets.
Maintain constant monitoring of outreach and visit completion performance and prepare weekly and monthly reports for leadership noting any technical, process, or people issues impacting performance.
Formulate, optimize, and execute patient engagement strategies including channels, tactics, prioritization, and incentives.
Engage in provider capacity planning and outreach capacity planning to ensure appropriate budgeting and staffing levels.
Monitor ED visit volume and develop ED Follow-Up marketing campaigns to drive inbound volume to our 24/7/365 Access Center.
Collaborate on effective marketing strategies to supplement telephonic outreach strategies.
Support development of call center capabilities nationally.
Assign staff strategically based on skills and needs.
Manage direct and indirect reports, including recruiting, performance assessments, and support of professional development and career progression.
Design, develop, and implement policies, protocols, and procedures in collaboration with operational and clinical leaders.
Collaborate with payer partners and oversee vendor performance and service level adherence, including compliance and performance of outreach activity from vendor partners.
Ensure compliance with company and CMS regulatory requirements.
Perform other duties as assigned.

Knowledge, Skills and Abilities

Strong judgment, adaptability, and creativity in response to changing needs.
High integrity, initiative, honesty, and leadership ability.
Results-oriented with energy and drive for organizational growth and success.
Extensive managed care experience with knowledge of key performance drivers.
Expertise in Medicare Advantage and value-based care models.
Preferred: patient outreach and engagement experience, call center skills
Strong customer service orientation and effective communication skills.
Professional appearance, demeanor, and communication delivery.
Exceptional organizational and time management skills with the ability to prioritize.
Strong follow-through with measurable results tracking.
Ability to maintain confidentiality.
Skilled in coaching, mentoring, and problem-solving.

Experience

Minimum 5 years in healthcare industry with IPA/Medical Group, Health Plan, or hospital experience, or value based care company directly managing outreach and engagement responsibilities.
5+ years in Medicare Advantage, CMS, and/or CMMI programs such as ACO or DCE models.
5+ years in complex project management and cross-collaboration.
Preferred: Practice management, pharmaceutical sales, or medical device sales experience.
Proficiency with MS Office suite; ability to learn new technical skills.
Comfortable with public speaking; strong verbal and written communication skills.

Education

Bachelor’s degree in Business, Healthcare, or related field required; Master’s degree preferred.

Travel

Travel within assigned region up to 25% of work schedule.

Pay Range: $130,000-160,000 depending on experience

About P3

People. Passion. Purpose.

At P3 Health Partners, our promise is to guide our communities to better health, unburden clinicians, align incentives and engage patients. We are a physician-led organization relentless in our mission to overcome all obstacles by positively disrupting the business of health care, transforming it from sickness care into wellness guidance. If you are passionate about your work; eager to have fun; and motivated to be part of a fast-growing organization, then you should consider joining our team.

Education

Required

Bachelors or better in Health Administration or related field

Preferred

Masters or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

call center jobs in oregon

Director Outreach

Business Development Center Call Representative

BDC Service Specialist

Contact Center Representative

Call Center Representative

Call Center Remote Customer Service Representative

Member Service Representative III (Dispatcher)

Enrollment Specialist (Part-Time) (Fully-Remote) (PST Hours)

Call Center Associate- Life Insurance

HR Contact Center Representative - REMOTE

Technical Support Representative

Virtual Personal Banker

Call Center Representative

Call Center Consultant I

Customer Service Center Representative

Part Time Call Center Consultant I

Customer Service Representative

Technical Support Representative

Member Service Representative I (Beaverton, OR)

Part-Time Contact Center Specialist or Officer

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