Customer Care Specialist/Dog Daycare Reception
About us
DogTown is a small business in Gresham, OR 97080. We are supportive, fast-paced and fun. Our goal is to ensure dogs in our care have the safest (both physically and mentally) experience in a safe, positive and loving environment.
Our work environment includes:
- A positive, inclusive culture
- Regular social events
- On-the-job training
- Growth opportunities
*Please send a cover letter and answer the application questions. Because Indeed automatically applies for people, we will only contact people who complete the application process. A cover letter is required and part of the application process*
DogTown on 1st Street is a well-established Daycare and Training facility. We are different from many daycares as we incorporate daily enrichment, training and manners for dogs in daycare and our enrichment program. You can expect a regular amount of hands-on training and working with both groups and individual dogs on a daily basis. We are looking for experienced, motivated and passionate individuals to join our amazing team.
We are currently seeking an individual who is dedicated to assisting both clients and their dogs for a front desk/receptionist position. Our ideal candidate will be interested in developing leadership or management skills in customer service and will also be trained to work with dogs and assist in their training and care. A minimum of 1 year professional dog experience is preferred, but we are considering excited individuals that want to learn effective and safe dog handling skills. Please be sure that your cover letter addresses where you received your experience, if applicable.
What are we looking for?
We are looking for candidates that are
- Looking forward to a long term position with advancement
- Self motivated and can work independently
- Detail orientated
- Experienced at multi-tasking
- Excited to learn new things
- Energetic
- Patient and caring
What can we offer you?
- A great team of dog enthusiasts who have a strong interest in positive training and behavior
- Play groups of 5-20 dogs depending on experience of handlers
- Education through The Dog Gurus, FetchFind, Dog Handler Academy and internal mentorship opportunities
- Schedules that encourage work/life balance
- Medical and Dental Insurance for full time employees after 60 days
- Paid Time Off after 1 year
- Reimbursement for continuing education for all staff
- Workplace incentives like lunches and gift cards
- Discounts for your own pets
- Advancement opportunities
What can you expect from our hiring process?
- A cover letter detailing what experience and qualities make you an exceptional addition to our team must be submitted for you to be considered
- Screening questions must be answered
- A brief phone interview
- An in-person interview and observational opportunity
Job Types: Full-time, Part-time
Pay: $16.80 - $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Paid training
Application Question(s):
- Why do you want to work with DogTown? Did you include this on your cover letter?
- Did you read the entire job description? Did you complete all the requirements to be considered?
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
