Top 77 Help desk technician Jobs in Oregon

IT Support Technician
Ovation Workplace Services —Beaverton, OR
- $20 - $23 an hour
- Weekends as needed
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
Field Service Technician - Portland, OR
GLORY —Oregon
- $20 - $27 an hour
- Weekends as needed
- Customer service
- Computer literacy
- Basic math
- Paid parental leave
- AD&D insurance
Quick Apply
Level 3 Technician
Compucom Staffing —Hillsboro, OR
- $18.52 - $24.70 an hour
- Contract
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Health savings account
Quick Apply
13d
Help Desk Specialist
Oregon Public Broadcasting —Portland, OR
- $32.21 - $33.18 an hour
- On call
- Hybrid work
- Mid-level
- Windows
- Microsoft Office
Quick Apply
Internal IT Support Technician
Pacific Office Automation —Beaverton, OR
- $20.00 - $24.50 an hour
- Clean driving record
- Mid-level
- Travel
- Health insurance
- Dental insurance
Quick Apply
3d
IT Helpdesk Technician | Hourly - Gee Automotive Companies
Gee Automotive Companies —Milwaukie, OR
- $23 - $28 an hour
- Full-time
- 18 years or older
- Clean driving record
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
6d
Help Desk Technician I
Network One —Medford, OR
- From $20 an hour
- Full-time
- Background check
- Software troubleshooting
- Customer service
- Health insurance
- Dental insurance
Quick Apply
4d
IT Support Technician
Cadence Communications, Inc —Eugene, OR
- $52,000 - $62,000 a year
- Weekends as needed
- Mid-level
- Office
- Driver's License
- Relocation assistance
- Health insurance
Quick Apply
4d
IT Field Support Technician
LifeStance Health —Tualatin, OR
- $27 - $30 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Quick Apply
2d
Desktop Support Technician
Ovation Workplace Services Inc —Beaverton, OR
- $20 - $23 an hour
- Weekends as needed
- Computer Science
- Mid-level
- Ability to lift 50 pounds
Quick Apply
11d
Information Technology Consultant 2
Oregon Tech —Wilsonville, OR
- $4,071 - $4,800 a month
- Full-time
- Background check
- Classroom
- Computer Science
- Health savings account
- Health insurance
NOC Technician
Convergence Networks —Milwaukie, OR
- $23.08 - $28.85 an hour
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Help Desk Technician
KELLEY CREATE —Salem, OR
- $22 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Profit sharing
- Paid training
Quick Apply
Desktop Support Technician
PNW VEG CO LLC dba Norpac —Salem, OR
- $24 - $26 an hour
- Weekends as needed
- Background check
- Pass drug screening
- English
- Health insurance
- Dental insurance
Quick Apply
5d
NOC Technician/Technical Support - Portland, OR
Cook Solutions Group —Portland, OR
- $21.39 - $24.00 an hour
- Full-time
- In-person
- 1 year
- Communication skills
- Fuel card
- Paid holidays
Quick Apply
IT Support Technician
Geffen Mesher & Company PC —Portland, OR
- $50,000 - $55,000 a year
- 8 hour shift
- Hybrid work
- Computer science
- Computer Science
- Office
- Profit sharing
- Paid parental leave
Quick Apply
IT Help Desk Technician II
Western Partitions, Inc. —Wilsonville, OR
- Background check
- Computer science
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
IT Service Desk Technician
Wildhorse Resort Casino —Pendleton, OR
- $18 - $30 an hour
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
IT Support Technician II
Cascade Management —Tigard, OR
- $20 - $26 an hour
- Full-time
- Computer Science
- Basic math
- Research
- Paid holidays
- Disability insurance
IT Technician
Community Counseling Solutions —Pendleton, OR
- $25.19 - $44.66 an hour
- Online Application
- Background check
- Computer Science
- Pass drug screening
- Paid holidays
- Disability insurance

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help desk technician jobs near oregon

IT Support Technician

Ovation Workplace Services -
Beaverton, OR

Quick Apply

Job Details

Full-time
$20 - $23 an hour
4 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Endpoint Security
Desktop support
Computer Science
Smartphone (troubleshooting support)
IT user and group management
GPO
Laptop (troubleshooting support)
Incident management software
iOS
Encryption
Internal employee customer service
Productivity software support
Desktop (troubleshooting support)
Computer management
Customer relationship management (CRM) systems (technically supported)
Customer support ticket management
Mobile device management
ServiceNow
Productivity software
Desktop administration
Associate's degree
Ticketing system technical support
Information Technology

Full Job Description

POSITION DESCRIPTION

Desktop Support Technician

Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time

POSITION SUMMARY

The Desktop Support Technician delivers first- and second-level technical support across local and remote environments. Responsibilities include hardware and software troubleshooting, incident documentation in the IT ticketing system, and resolution of issues involving operating systems, enterprise applications, and peripheral equipment. This role requires proactive communication with end users and timely escalation to maintain SLAs and operational consistency across all shifts.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Primary duties are listed below. This list is illustrative, not exhaustive; additional duties may be assigned as business needs require.

Deliver first- and second-level technical support to end users for hardware, software, and application issues via phone, remote access tools, and on-site assistance.
Log, track, and maintain accurate documentation for all reported incidents and service requests within the designated IT ticketing system.
Install, configure, upgrade, and troubleshoot supported Windows operating systems (currently Windows 10 and Windows 11) and the Microsoft Office 365 suite.
Provide foundational support for macOS environments to assist users of Apple devices.
Install, configure, and support enterprise applications, including Cisco Jabber and other organization-approved software.
Install, configure, and troubleshoot printers, desktop computers, laptops, and other authorized peripheral devices.
Perform routine preventive maintenance on computers, laptops, and printers to ensure continued operational reliability.
Conduct remedial repairs on desktops, laptops, printers, and related peripheral equipment.
Utilize diagnostic tools to troubleshoot issues related to network connectivity and workstation hardware and software.
Coordinate with third-party vendors to remediate complex audio/visual (AV) issues as required.
Provide timely and professional status updates to end users and stakeholders regarding open incidents and resolutions.
Support mobile device management (MDM) for iOS and Android devices within the enterprise environment.
Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs.
Perform other duties as assigned by management in support of departmental and organizational objectives.

MINIMUM QUALIFICATIONS

Education

Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field; OR an equivalent combination of education, training, and directly related work experience sufficient to demonstrate the required knowledge, skills, and abilities.

Experience

Minimum of eighteen (18) months of hands-on experience in a desktop support, help desk, or IT support capacity.
Demonstrated experience supporting Windows-based environments, including Windows 10 and/or Windows 11.

Certifications (Preferred)

CompTIA A+ certification or equivalent vendor-neutral credential.
Microsoft Certified Professional (MCP), Microsoft 365 Fundamentals, or higher-level Microsoft certification.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Proficiency in Windows operating systems, Microsoft Active Directory, Group Policy Objects (GPOs), and Microsoft Office 365.
Experience with PC and laptop hardware installation, configuration, and troubleshooting.
Familiarity with enterprise antivirus and endpoint protection solutions.
Experience with helpdesk ticketing systems and IT service management practices.
Knowledge of mobile device management (MDM) platforms supporting iOS and Android devices.
Familiarity with enterprise encryption solutions and Windows device management via Active Directory.
Strong analytical, problem-solving, and technical troubleshooting abilities.
Ability to effectively manage multiple priorities, work independently, and consistently meet established SLAs.
Excellent verbal and written communication skills with the ability to convey technical information clearly to non-technical audiences.
Demonstrated commitment to delivering high-quality customer service to internal stakeholders.
Ability to adapt to a rapidly evolving technology environment and shifting organizational priorities.
Willingness to work outside standard business hours, including evenings and weekends, for scheduled project support or emergency response as required.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

The demands below are representative of those required to perform this role's essential functions. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the ADA and applicable state law.

Regularly required to sit, stand, walk, and use hands to operate a computer keyboard and standard office equipment.
Occasionally required to lift and/or move IT equipment weighing up to 50 pounds.
May require bending, kneeling, or crouching to install or service equipment.
Work is performed primarily in a standard office or data center environment with moderate noise levels.
May be required to travel to or work at multiple organizational sites or client locations.

EQUAL EMPLOYMENT OPPORTUNITY

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law, including Title VII, the ADEA, the ADA, GINA, and USERRA.

Applicants requiring a reasonable accommodation to participate in the application or interview process should contact Human Resources in advance.

DISCLAIMER

This description outlines the general nature and scope of the role and is not an exhaustive list of all duties or requirements. Management may modify responsibilities as business needs evolve.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Expected hours: 40.0 per week

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

Walk - Up Desk: 1 year (Required)
Desktop support: 3 years (Required)
ServiceNow: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

help desk technician jobs in oregon

IT Support Technician

Field Service Technician - Portland, OR

Level 3 Technician

Help Desk Specialist

Internal IT Support Technician

IT Helpdesk Technician | Hourly - Gee Automotive Companies

Help Desk Technician I

IT Support Technician

IT Field Support Technician

Desktop Support Technician

Information Technology Consultant 2

NOC Technician

Help Desk Technician

Desktop Support Technician

NOC Technician/Technical Support - Portland, OR

IT Support Technician

IT Help Desk Technician II

IT Service Desk Technician

IT Support Technician II

IT Technician

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