Front Desk Administrative Associate
Full-Time | Bridgeport Village, Portland, OR
Join the City Home Team!
City Home is seeking an organized, customer-focused Front Desk Administrative Associate to be the welcoming face of our showroom. This role is ideal for someone who enjoys helping customers, thrives in a fast-paced retail environment, and has strong administrative and organizational skills.
As the first point of contact for our customers, you'll play an essential role in creating an exceptional shopping experience while supporting daily showroom operations. From processing sales transactions to coordinating customer orders and assisting the sales team, you'll help ensure every customer interaction reflects the quality and service City Home is known for.
What You'll Do
- Welcome and assist customers in person, over the phone, and online.
- Process sales transactions accurately using our POS system.
- Manage customer orders and keep customers informed of order status and updates.
- Provide exceptional customer service for both in-store and online inquiries.
- Perform end-of-day sales reconciliation and cash handling.
- Price, stock, and maintain merchandise throughout the showroom.
- Support floor merchandising by helping keep displays clean, organized, and visually appealing.
- Assist with occasional showroom floor moves and furniture placement.
- Stay informed on current products, promotions, advertising, and company communications.
- Communicate customer feedback, product requests, and service opportunities to management.
- Support the sales team with administrative and operational tasks as needed.
What We're Looking For
- Retail experience required (furniture or home furnishings experience preferred)
- Previous administrative or front desk experience preferred
- Experience with POS systems and general computer proficiency
- Strong customer service and communication skills
- Excellent organizational and time management abilities
- Comfortable multitasking in a busy retail environment
- Cash handling experience
- Ability to lift and move up to 50 pounds
- Reliable and available to work a full-time schedule Wednesday through Sunday, 9:45 AM–6:00 PM, including weekends
What We Offer
- Competitive hourly pay
- Medical, dental, and vision insurance
- Paid time off
- Employee discounts
- A creative, collaborative work environment
- Opportunity to grow with one of Portland's premier home furnishings retailers
About City Home
Since 2013, City Home has been Portland's destination for modern, industrial, reclaimed, and vintage-inspired home furnishings.
Our six showroom locations serve homeowners, interior designers, photographers, set decorators, business owners, and design enthusiasts with thoughtfully curated furniture, home décor, artwork, lighting, and one-of-a-kind vintage finds.
We believe beautiful spaces inspire better living, and we're passionate about creating an exceptional experience for every customer who walks through our doors.
Learn more at cityhomepdx.com or follow us on Instagram @cityhomepdx.
If you're organized, personable, and enjoy working in a dynamic retail environment, we'd love to hear from you!
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
