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Associate Director, Meeting Management

Aptitude Health -
Oregon

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Job Details

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching

Qualifications

Vendor relationship building

Full Job Description

ASSOCIATE DIRECTOR, MEETING MANAGEMENT

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Job Summary

This is a US remote or in-office position. As a member of the Account Services Team, the Associate Director, Meeting Management provides oversight across multiple meeting series, providing exceptional customer service and ensuring seamless program execution. The Associate Director is solution-oriented, and proactive with client and HCP requests, anticipating issues, integrating ideas and solutions, and creative strategies while ensuring the effective implementation of each to produce superior results. The Associate Director will provide strategic guidance and oversight to all direct reports, overseeing the implementation of all SOPs to execute successful programs.

Job Duties and Responsibilities

Manages assigned programs, and provides stewardship to direct reports for all program related activities
Builds strong internal and external relationships and maintains regular and effective communications with key stakeholders across multiple accounts
Oversees and takes ownership for execution of all account initiatives; delegates tasks as needed, creates actionable plans, and provides ongoing feedback for direct reports
Responsible for actively motivating, training, and mentoring direct reports; leads direct reports toward their career goals through constructive feedback
Provides strategic counsel to clients and manages expectations with regards to program execution, pro-actively providing project strategies, tactics and addressing feedback or issues
Joins regularly scheduled client team calls and meetings for assigned as well as direct reports’ accounts as needed
Supports vendor management in partnership with senior manager; builds relationships, communicates SOPs and ensures expectations are communicated, finds efficiencies
Vision and determination to identify and develop opportunities to grow our clients’ business
Conveys client and HCP challenges and perspectives to project team members
Keen eye on fiscal responsibility for all assigned projects, understands how to manage project margins and identify cost savings on a per project basis; Coaches junior team on fiscal responsibility (ex. How to manage hours and OOPs within budget)
Oversees, develops, and manages project plans in alignment with internal processes, and identifies opportunities to continuously improve efficiency
Manages flawless execution of more complex live events
Ensure projects keep moving and that any blocking issues are identified in advance and communicated widely to relevant stakeholders
Responsible for regular review of burn reports and interim/end-project financial reconciliations; responsible for ensuring that direct reports’ hours are within budget and providing coaching where needed for streamlining
Works with the Director to streamline SOPs and ensure company procedures are adhered to and/or continuously improved to ensure program success
Available to travel as needed when required (up to 15-20%)
Available for occasional teleconferences outside of usual working hours, to help ensure company-level global coverage of client needs

The above job description in no way states or implies these duties are the only duties performed by this employee. The incumbent is expected to perform other related duties necessary for the effective operation of the department and company.

The Company reserves the right to change or alter any of the above duties and responsibilities according to the operational needs of the department and Company.

Education, Experience, and Skills

Experience as pharmaceutical meeting planner lead, healthcare communications experience, experience with management of direct reports
Demonstrated project management experience for medical communications projects and pharmaceutical meetings/events delivered both live and virtually
Experience in internal and external stakeholder management
Experience leading, managing, and mentoring project teams
Be highly organized and able to keep team members moving forward while tracking multiple operational needs
Demonstrated excellent decision-making, critical thinking, and problem-solving capability in a very fast-paced environment.
Demonstrated project management experience for meetings/events including congresses, symposia, speaker trainings, advisory boards
Proficient in spreadsheets and project management software
Highly efficient in the use of Office 365

Conditions of Employment:

Verification of employment history, professional references, and education or training.
Eligible Candidates must live in the US and be able to work in the US

Working Conditions and Physical Effort:

Work is normally performed in a typical interior/office work environment
Travel may be required based on business needs (domestically and internationally) and attend virtual programs outside of working hours as needed.

Aptitude Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Featured Benefits

100% remote working environment

Medical, Dental, Vision Insurance

Annual performance bonus eligibility

401(k) with employer match

Paid Time Off (combined vacation & sick)

Paid Holidays

Paid Parental Leave

Paid Life & Disability Insurance

The salary range for this role is $80,000 – 90,000k and based upon several factors including experience, education, skills, training, qualifications, location, and company need.

Apply Now

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