Top 6 Helpdesk engineer Jobs in Oregon City, Or

Network Administrator
Clackamas County —Oregon City, OR
- $46.20 - $58.49 an hour
- 8 hour shift
- Clean driving record
- Computer Science
- Writing skills
- Paid holidays
- Health insurance
6d
Help Desk Technician
KELLEY CREATE —Tigard, OR
- $22 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Profit sharing
- Paid training
Quick Apply
Solutions Engineer - Remote
Siena AI —Portland, OR
- Full-time
- Remote
- Mid-level
- 3 years
IT-Technician
TSMC —Camas, WA
- $23.55 - $33.85 an hour
- 12 hour shift
- Background check
- Physical & Rehabilitation Medicine
- Pass drug screening
- Profit sharing
- Employee stock purchase plan
Analog/Mixed-Signal Design Engineer, Principal
Marvell —Hillsboro, OR
- $176,500 - $261,180 a year
- Full-time
- System design
- Master's degree
- Analysis skills
- Employee stock purchase plan

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Help Desk Specialist
Oregon Public Broadcasting —Portland, OR
This Help Desk Specialist will provide technical support to both local and remote users across the organization. Two years of experience providing user support.
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Help Desk Technician
KELLEY CREATE —Tigard, OR
The Help Desk Technician is primarily responsible for providing helpdesk support for client end users, which may include onsite or remote diagnosis and repair,…
$22 - $28 an hour
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Network Administrator

Clackamas County -
Oregon City, OR

Apply Now

Job Details

Full-time
$46.20 - $58.49 an hour
6 days ago

Benefits

457(b)
Paid holidays
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
Retirement plan
Prescription drug insurance

Qualifications

Writing skills
Equipment installation
Hardware maintenance
Equipment troubleshooting
Software installation
VLAN
Driver's License
Internal employee customer service
Computer hardware
Driving
Vendor communication
Network routing
Network infrastructure management
Telecommunications data network configuration

Full Job Description

CLACKAMAS COUNTY

Clackamas County employees work to serve the public and enrich our community. Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.

Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.

SPIRIT: Our Core Values
Explore Clackamas County
Recreation, Arts & Heritage

WHO MAY APPLY

Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.

This is not a remote work position. The incumbent will be expected to report on-site for in-person meetings, team collaboration, trainings, or other operational needs as determined by the department.

CLOSE DATE

This position will remain open until filled. The first application review will be on Monday, July 27, 2026. We reserve the right to close this recruitment at any time on or after that date.

COMPENSATION

Annual Pay Range: $96,108 - $121,675

Hourly Pay Range: $46.20 - $58.49

Salary offers will be made within the posted pay range and will be based on the candidate's experience (paid or unpaid) that is directly relevant to the position. This position is classified as an IT Administrator 1.

JOB DETAILS AND QUALIFICATIONS

Clackamas County seeks a motivated, customer-focused Network Administrator to join our Technology Services team. This role provides an excellent opportunity for an IT professional to expand their networking expertise while supporting the technology infrastructure that keeps county services running every day. Working alongside experienced network administrators, you will gain hands-on experience with enterprise networking systems, contribute to technology projects, and help ensure reliable, secure connectivity for employees across the county.

As a Network Administrator, you will help maintain and support the county's enterprise network by monitoring system health, responding to alerts, troubleshooting wired and wireless connectivity issues, and assisting end users and the Help Desk with network problems. You will install, configure, maintain, and repair network equipment including routers, switches, wireless access points, firewalls, VPN devices, and other hardware. Your responsibilities include network moves, adds, and changes; IP address assignment; patch cable installation; telecommunications room and data center support; and routine network administration, including Active Directory, VLANs, DNS, web filtering, and remote access. You will also assist with technology projects, support network maintenance, travel to county facilities as needed, and work alongside senior network administrators to build your enterprise networking skills.

The ideal candidate enjoys learning, approaches problems with interest, and values excellent customer service. You work well independently while knowing when to collaborate or escalate more complex issues. You are committed to following established processes, building technical expertise, and delivering reliable support to your customers and teammates. Competitive candidates will have experience or knowledge in areas such as:

TCP/IP networking fundamentals
Routers, switches, wireless networking, and firewalls
DNS, DHCP, VLANs, VPNs, and Active Directory
Network troubleshooting tools such as ping, traceroute, netstat, and ipconfig
Enterprise network monitoring tools
Customer service and technical support in a professional environment

Our Technology Services team supports the systems that enable county employees to deliver vital public services daily. You will work with experienced IT professionals committed to mentoring, collaboration, and continuous learning. Whether expanding your networking experience or taking the next step in your IT career, you will have opportunities to grow your technical skills while making an impact on your community.

If you are ready to build your networking career while helping deliver reliable technology that supports vital community services, apply today.

Required Minimum Qualifications/Transferrable Skills:*

At least five (5) years of increasingly responsible experience providing technical support for computer networks, information technology infrastructure, or related systems
Demonstrated knowledge of:
- TCP/IP networking fundamentals
- Basic routing and switching concepts
- DNS, DHCP, VLANs, and IP addressing
- Network troubleshooting methodologies and diagnostic tools
- Microsoft Active Directory fundamentals
- Installing, configuring, and maintaining network hardware and software
Ability to establish and maintain effective working relationships with vendors, system users, and county employees
Ability to communicate effectively, both verbally and in writing
Ability to work off-hours, including early/late shifts, scheduled upgrades, maintenance windows, on-call rotations, and emergency response as needed

Preferred Qualifications/Transferrable Skills:*

Bachelor's degree in Information Technology, Computer Science, Network Engineering, Cybersecurity, or a related field.
One (1) or more years of experience supporting enterprise network infrastructure.
Experience configuring or supporting HPE Aruba and /or Arista networking equipment.
Experience with enterprise wireless networking solutions.
Experience supporting firewalls, VPN technologies, or network security appliances.
Experience with network monitoring and management tools.
Experience supporting Microsoft Active Directory, Group Policy, and enterprise authentication services.
Experience working in a large, multi-site organization.
Industry certifications such as:
- CompTIA Network+
- Cisco Certified Network Associate (CCNA)
- Microsoft Certified: Azure Network Engineer Associate
- Fortinet NSE or equivalent firewall certification

Pre-Employment Requirements:

Must pass a criminal history check, which may include a national or state fingerprint records check
Employment is contingent upon passing a post-offer physical assessment. Accommodation requests will be reviewed on an individual basis in compliance with State and Federal legislation.
Driving is required for county business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license and possess and maintain an acceptable driving record throughout the course of employment.
For veterans qualified for Veterans' Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.

TYPICAL TASKS

Duties may include, but are not limited to, the following:

Monitor network health and performance using established tools. Analyze network utilization to identify issues like high traffic or downtime. Respond to alerts from monitoring systems and equipment. Escalate issues appropriately.
Troubleshoot basic connectivity issues using tools like ping, traceroute, netstat, and ipconfig to resolve wired and wi-fi problems, IP conflicts, performance concerns, routing issues, and DNS and DHCP problems. Conduct tests and compare results to known-good baselines. Assist the helpdesk with end-user network troubleshooting.
Install, replace, maintain, and repair network hardware, including routers, switches, access points, firewalls, VPN endpoints, and wifi devices. Assign IP addresses and run patch cables in IDF and datacenter environments for end-user equipment. Install updates and software patches on network hardware. Configure new equipment using templates and modify configurations per senior administrators' instructions.
Respond to user requests for troubleshooting network access, performance, or Moves/Adds/Changes. Provide service to end users and IT coworkers. Travel to remote sites as needed for troubleshooting or related tasks.
Add or remove users from Active Directory groups matching firewall policies. Review firewall logs and network equipment backups. Ensure systems function properly, report and respond to issues, and escalate as needed.
As directed, configure network-related systems, including VLAN assignment, access port configurations, DNS records, web filter adjustments, onboarding of departmental equipment, remote access group membership assignments, and domain registration and renewals.
Learn Company Infrastructure and Processes:
- Perform activities under the guidance of senior administrators
- Participate in regular training sessions to increase knowledge of company systems
- Prioritize learning and process adherence over autonomous decision-making

WORK SCHEDULE

This position is included in the county’s alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position when an offer of employment is extended.

This is not a remote work position. This position is eligible for hybrid on-site/telework, subject to the Clackamas County Teleworking Policy and based on the Department’s business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager at the time of offer. The incumbent will be expected to report on-site for in-person meetings, team collaboration, training, or other operational needs as determined by the department.

Telework locations cannot be located outside of Oregon or Washington. Telework from any other state is not allowed. Washington residents must perform 50% of their time on-site at Clackamas County.

WORKING CONDITIONS

Incumbent typically works in a variety of settings and locations. Work requires the ability to bend, crawl, climb, stoop, and be available on-site to provide client support for the installation, repair, and maintenance of hardware and software. Incumbent must be able to lift or move personal computers, terminals, and peripheral equipment, which may weigh up to fifty pounds. Frequently works early and late hours to meet timelines, provide off-hour upgrades and maintenance, and respond to emergency situations.

BENEFITS INFORMATION

Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.

We encourage and support employee health and wellness by offering health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective on the first of the month following an employee’s date of hire.

Attractive benefits package and incentives for employees in regular status positions are detailed below.

Generous paid time off package, including:

12 hours of vacation accrued per month
- Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals! This means you have access to vacation leave at the time of hire.
8 hours of sick accrued per month
10 paid holidays and 1 personal day per year

Other Benefits:

Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
- Employer paid 6% PERS retirement contribution (The county currently pays the employee’s share of the retirement contribution.)
A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
A Choice of Dental Plans
Employee Assistance Program (EAP)
Longevity pay
Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
A variety of additional optional benefits (see link below for additional information)

This is a full-time county position represented by the Employees' Association.

Learn More About Benefits

ABOUT THE DEPARTMENT

High-quality, innovative, cost-effective technology for county commissioners and departments

While it is not possible to know with certainty all of the challenges that the future will bring, one assumption seems certain: today's practices will not be adequate to meet tomorrow’s needs.

Additionally, we know that technology is constantly changing. Therefore, as Clackamas County is committed to providing high-quality public service, we must continually strive to improve. We can accomplish this by providing the necessary ongoing training, improving and upgrading our computer systems — both software and hardware — whenever feasible, and implementing county-wide technical standards to ensure compliance.

The Technology Services staff is committed to meeting these goals and looks forward to the challenges and opportunities of the future.

Learn more about Clackamas County Technology Services

APPLICATION PROCESS

Clackamas County only accepts online applications.

Help with the Application

If you have any questions or issues you may contact the Department of Human Resources by calling 503-655-8459 or emails us at [email protected]. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).

HOW TO CLAIM VETERAN'S PREFERENCE

Requesting Veterans' Preference

Learn more about Oregon's Veterans' Preference

VISA SPONSORSHIP

Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.

EQUAL EMPLOYMENT OPPORTUNITY

Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.

RECRUITMENT CONTACT

James Callahan, Recruiter
Email: [email protected]

Apply Now

Refine Your Search

helpdesk engineer jobs in oregon city, or

Network Administrator

Help Desk Technician

Solutions Engineer - Remote

IT-Technician

Analog/Mixed-Signal Design Engineer, Principal